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How blockchain is disrupting businesses?

Do you mostly buy from your ‘favourite’ local store? What if all the outlets of your favourite store knew your shopping habits and preferences? Provided your data is kept secure along the transaction chain, are the promise of hyper-personalization and ultra-high convenience worth the trade-off? 

Thankfully, this isn’t hypothetical. Companies using blockchain or distributed ledger technology are able to track records easily on a global scale. Not only in retail, but almost every industry is applying blockchain to simplify its processes and offer personalized solutions to its customers. 

In this article, we’ll discuss what makes blockchain a compelling technology and its continuing adoption across industries.

Why are Companies Using Blockchain?

Blockchains are encrypted, growing lists of records. It records every single transaction with a time-stamp. No one, including the owner, can modify the ledgers (or records) in a blockchain. 

Blockchain Features

The following features make the blockchain technology a perfect fit for transactional record-keeping in different industries.

  1. Distributed: Blockchain is a decentralized technology, i.e. there’s no authority looking after the framework and operations. The data is accessible to all participants in the network.
  2. Immutable: One of the key advantages of blockchain over any other technology is unchangeability. Post-transaction, no one including the creator can modify the records. 
  3. Robust: Traditional communication channels involve many indirections. For example, a bank executes transactions in its centralized database. Then the bank sends the corresponding email/SMS to the user about the transaction. Blockchain is a decentralized technology i.e. users have direct access to the transaction settlements. Companies using blockchain are more robust towards internal and client services.
  4. Encrypted: Encryption is core to the security in blockchain technology. It means only the authorized users and participants can access the information. It also secures the identity of the participants. Ciphertexts (encrypted data, which is meaningless to external users) protects the information from intruders.
  5. Consensus: The consensus algorithms are core to the blockchain architecture. The consensus is a decision-making process for a group of active nodes (participants). Participants agree to the decision made by the algorithm.
  6. Tracking: It is easier to track transactions in a blockchain. The technology records every transaction with a time-stamp thus preventing corruption. 

The finance industry was an early adopter of blockchain technology. In fact, the credit for the popularity of this technology goes to ‘bitcoins’, which are completely digital financial transactions.

Blockchain Adoption Across Industries

Here’s an overview of how industries using blockchain are enhancing the operations.

Use of Blockchain in Supply Chain and Logistics

E-commerce is certainly giving a boost to the supply chain and logistics industry. But, are traditional record-keeping compatible with the growing demands? Because, today, to deliver a product from point A to point B might include multiple geographies and involve multiple entities, invoices, payments, and extend over months. However, tracking shipments and business transparency is one of the key challenges that the supply chain industry struggles with. Companies using blockchain in the supply chain domain can benefit in the following ways-

  • Payments and fund transfers are fast and simple for stakeholders at the international level.
  • It’s possible to keep a track record for the product from its source of origin to end-users. For example, Walmart uses blockchain to track pork it sources from China. It records where each piece of meat came from, processed, stored, its sell-by-date, and the buyer.
  • Since every participant can collaborate and share records, blockchain ensures transparency in information sharing.

Blockchain in Financial Services

Statista expects that the global blockchain technology market will reach $23.3 bn by 2023. It also suggests that the financial sector will cover more than 60% of investments in this technology.

Financial services can harness blockchain for robust cross-border payments and processing, P2P payments, micropayments, and currency exchange. Investors, day traders, and market makers can also deploy blockchain for clearing and settlement in almost real-time.

Blockchain in Travel

Travel is one of the fastest-growing aspects of the global economy. Both customers and travel & tourism service providers can harness blockchain applications. Customers need not hassle with forex and can access in-depth travel-related information of the destination.

Travel businesses can bring transparency in flight and hotel bookings. For instance, for flight and hotel for a customer, a travel agency needs to share information to the customer and different firms. Blockchain can reduce manual dependencies by sharing relevant information to different stakeholders instantly. 

In the list of travel companies using blockchain, Winding Tree is a leading name. It is a decentralized travel ecosystem startup that connects travellers to service providers like airlines, hotels, and tour guides directly. By eliminating the third-party fees associated, it reduces travel overheads. Blockchain’s LIF tokens, Smart Contracts, and ERC827 protocol are at the core of Winding Tree’s travel technology.

Blockchain in Insurance

The insurance industry often struggles with double-booking, counterfeiting, and premium diversions through unlicensed brokers. Distributed ledger technology in insurance can help to minimize the instances of fraudulent activities. 

Smart contracts, insurance claims automation, UAVs (unmanned aerial vehicles) for underwriting, and shared databases to simplify insurance can bring transparency in the insurance industry.

Read more about how distributed ledgers (blockchain) can accelerate insurance workflows.

Blockchain Benefits in Healthcare

The traditional healthcare record-keeping is cumbersome and the surgeon might lose important remarks, allergies, etc. while going through manual files and folders. Blockchain can track one’s medical history since birth. Also, every minute detail of diagnosis would be available to the medical professionals, even if the patient loses the prescriptions and reports.  

WHO reports that developing nations produce about 10%-30% of the counterfeit drugs. Moreover, the counterfeit drug market hit $200 billion worth in 2018. Blockchain can track the drug right from sourcing the raw materials to manufacturing and distribution, reducing the instances of this critical challenge of counterfeiting.

Concluding Remarks

The International Data Corporation (IDC) predicts- investment in blockchain solutions will reach $11.7 billion in 2022 from $552 million during 2018. The blockchain trends that different industries will witness include-

  1. Blockchain as a Service (BaaS)
  2. Favourable regulations around the world towards blockchain
  3. Consumer-centric digital assets
  4. Additional security layers
  5. Use of blockchain technology for better user experiences (UX).

Building blockchain systems are transforming the transaction value chain across industries. Talk to our experts to learn how blockchain is shaping the future of digital enterprises. Drop us a word at hello@mantralabsglobal.com

Contributing Authors: Nidhi Agrawal (Content Writer @Mantra Labs)

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The Essence of User-Centered Design: A Dive into Fundamental Principles

In a digital world where user experience reigns supreme, crafting designs that resonate has become a mission. Enter User-Centered Design (UCD), a philosophy placing users at the core of the creative process. In this exploration, we’ll delve into the fundamental principles of User-Centered Design and understand why they are the keystones of successful interfaces.

User-Centered Design

Introduction:

Imagine navigating a website seamlessly, effortlessly finding what you need. That experience is no accident but the result of intentional design. User-centered design (UCD) is the compass guiding designers toward creating interfaces that users not only navigate but embrace.

1. Empathy is Key:

  • Incorporate for a better approach: Start by stepping into the shoes of your users. What are their pain points? What delights them? By empathizing, designers gain insights that drive user-focused design decisions.

2. User Involvement Throughout the Design Process:

  • Real-life example or statistic: Apple’s iterative design process involves user testing at every stage. This constant involvement ensures that their products align precisely with user needs.

3. Holistic Approach to Design:

  • Visual content: Picture your design not as isolated screens but as a cohesive journey. Use diagrams to illustrate how each component fits into the larger user experience ecosystem.

4. Usability is Non-Negotiable:

  • Case studies or examples: Consider the success of Google’s homepage. Its simplicity and efficiency showcase the power of a user-centered approach, emphasizing usability.

5. Accessibility for All:

  • End with a clear call-to-action: Make your designs accessible. It’s not just a legal obligation; it’s an ethical imperative. Ensure your interfaces are usable by everyone, regardless of ability.

6. Consistency Across the Interface:

  • Formatting for readability: Consistency is not just a design principle; it’s a readability strategy. Use bullet points for clarity and short paragraphs for easy consumption.

7. Flexibility and Customization:

  • Inclusive language: Users are diverse, so should your designs be. Incorporate flexibility and customization options. This ensures your interface caters to a broad range of preferences.

Why User-Centered Design Matters:

A. Enhanced User Satisfaction:

  • Feedback mechanism: Prioritize user satisfaction. A satisfied user is an engaged user. Welcome reader input and questions to keep the conversation alive.

B. Reduced Learning Curve:

  • Clear call-to-action: Minimize frustration. Make your interfaces intuitive, reducing the learning curve. Invite users to explore with a clear call-to-action.

C. Increased Engagement and Retention:

  • Visual content: Engaging interfaces retain users. Visualize engagement with appealing images or infographics. Showcase how user-centered designs reduce bounce rates.

D. Effective Problem Solving:

  • Tangible proof: Case studies offer tangible proof. Explore how UCD’s iterative process allows for effective problem-solving. Real-world examples bring these concepts to life.

Conclusion:

In the grand tapestry of digital design, User-Centered Design is the thread weaving functionality, aesthetics, and user satisfaction into a seamless whole. By embracing these principles, designers transform mere interfaces into user-centric experiences. So, as you embark on your design journey, remember: User-centered design isn’t just a philosophy; it’s a commitment to excellence. Design with the user in mind, and success will follow.

About the Author: Mehul Chauhan is a seasoned Senior UI/UX Designer at Mantra Labs. With a deep understanding of design principles and a keen eye for detail, he brings creativity and innovation to every project he touches. When he’s not busy perfecting digital interfaces, you can find him seeking inspiration in art galleries or exploring the latest design trends across various industries.

Further Reading: Unveiling the Art of Emotional Design

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