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Why should businesses consider chatbots?

Businesses need chatbots for the obvious reasons that are – efficiency, reduced workforce and workload and fast processing of customer’s requests. If you are wondering that why is there a sudden need of chatbots when until now everything was manageable without it, then the reason is none other than extreme digitalization of businesses. As more […]

Chatbot in HealthCare – Efficient, Low-Cost and Innovative Care

A new report from Juniper Research has found that annual cost savings derived from the adoption of chatbots in healthcare will reach $3.6 billion (€3.04 billion) globally by 2022, up from an estimated $2.8 million (€2.36 million) in 2017. This growth will average 320% per annum, as AI (artificial intelligence) powered chatbots will drive improved customer experiences for […]

Power of live chat: Boost your conversion by 3.5X

Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Website can offer. Increase the online sales by 3.5 times with […]

Security in InsurTech – Predictions for 2018

The new year is right around the corner and we want to take a look at what will be the future of InsurTech in the coming year. This year 2017 was great for InsureTech with a lot of focus on AI, ML and related technologies trying to make the insurance industry ready for the future. […]

Growth of InsurTech in Southeast Asia

As the economies become digitally empowered, business models are also being updated constantly to keep up with the dynamic customer expectations. Long gone are the days when the customer would worry about pleasing the insurance agents to keep in sync with their policies. Today, InsurTech is all about digitally empowered insurance businesses and strategies and […]

How Insurance industry is leveraging the Artificial Intelligence

For more than 100 years Insurance industry has been functioning in very similar fashion but the recent developments in technology and its adoption by the people has made the insurance industry rethink about how it goes about its business. A study by Mercer identified Technology and Big data as one of the top 6 challenges […]