One of Japan’s leading insurance firms — Fukoku Mutual Life Insurance claims to have replaced 34 human tasks with IBM Watson (AI technology).
Cognitive automation is a subset of artificial intelligence that uses advanced technologies like natural language processing, emotion recognition, data mining, and cognitive reasoning to emulate human intelligence. In simple words, cognitive automation uses technology to solve problems with human intelligence.

The main pillars of cognitive automation
Consider an automated home security system programmed to function based on mi