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Me vs Client – My Very first Client Meeting

By :
4 minutes read

Remember the feeling that comes when you think you wrote all the right answers in the exam but when you are handed the mark sheet and you barely passed?

I am sure most of us have gone through that. 

Well, I experienced almost the same feeling in my early days at Mantra Labs.

I had gotten assigned to a new project and was super duper grateful for this big responsibility. I dived right into it and wanted to do all of it on my own. I really thought I did everything perfectly. 

We know what is said about perfection, it is difficult to achieve. 

“In design, there is no perfection, there is just iteration.” (Design Gyaan 001 )

This is exactly what I said to myself when I failed. (Big words)

My client was this really big organization. I was working till the very last minute for the first meeting and thought to give it my best.

I joined the call with all my designs and just assumed all my work and efforts would be well appreciated.

.

.

.

BIG FAIL

The 2 words that best fit the first client meeting. It was everything I had not anticipated. 

There were almost 15 top management people present from their end. 

(Nervous alert – the feeling you get when you see the exam paper and know nothing). 

I suddenly realized I was not clear on how to introduce my concept and present my design. All the keywords in my brain seemed to have gone on vacation at that moment. 

(That’s how I wrote my exam answers. Not just me, most of us did.) 

Also, it wasn’t all my unpreparedness and nervousness that led to the downfall of that meeting. They had a very direct approach and their feedback was also not very clear.

I came out of the call almost in tears and was extremely put off.