Mantra

The Insurance of Tomorrow will be driven by Voice, Vernacular & Video — reveals Mantra Labs’ Market Research on AI Chatbots in Insurance

Mantra Labs an InsurTech100 firm specializing in AI-first products & Solutions and a Thought Leader in solving real-world front & back-office Insurer challenges announced the publication of “The State of AI Chatbots in Insurance” report curated based on perspectives from senior business managers & executives across the auto, home, life and health markets within the Indian Insurance Landscape.

Over the last five years, Chatbots have become the leading application of AI within Insurance especially for front-line operations like routine customer service and lead management. AI in Insurance will value at $36B by 2026. Chatbots will occupy 40% of overall deployment, predominantly within customer service roles. 

Mantra research report probes into the realistic use cases and deployment of voice, vernacular and video chatbots to deliver superior customer experiences. 

Report highlights:

  • The ‘New Normal’ in Consumer Behavior
  • The scope of ‘Conversational AI’ in becoming mainstream
  • Role of bots in augmenting front & back-office operations
  • The future of remote customer support over video
  • Cognitive automation in core insurance processes including underwriting & actuarial science

The complete report can be downloaded here – 

https://www.mantralabsglobal.com/state-of-ai-chatbots-in-insurance-research-report/

Related Post

About the report: This report is intended for helping Insurance decision-makers address the critical challenges in implementing AI chatbots for their business processes. Mantra Labs surveyed 102 senior business managers & executives responsible for customer experience operations and technology related decisions for their company, within India. 

About Mantra Labs: Mantra Labs is an InsurTech100 firm specializing in AI-first products & Solutions and has been a Thought Leader in solving real-world front & back-office Insurer challenges.

With a portfolio of innovative solutions and products including Insurance-specific Chatbot, AI-powered Workflow Automation Solution, and Lead Conversion Accelerator; Mantra has strategic partnerships with MongoDB, AWS, Microsoft Azure and IBM Watson and has worked with some of the World’s leading Insurers like SBI General Insurance, Religare, DHFL Pramerica, Aditya Birla Health, and AIA Hong Kong. 


Contact information:
Email: hello@mantralabsglobal.com
Address: Bangalore, India
Phone number: (+91) 99026-19003
Website: https://www.mantralabsglobal.com

This press release is also published for distribution in PR.com and OPN Media.

Share
By
Nidhi Agrawal

Recent Posts

Bringing Interfaces to Life: The role of animation in UI and UX

Interfaces are everywhere. The user experience encompasses the overall experience a user has while interacting…

3 days ago

10 Analytics Tools to Guide Data-Driven Design

Analytics are essential for informing website redesigns since they offer insightful data on user behavior,…

1 week ago

Powering Up CX: How Renewable Energy Companies are Digitally Transforming the Customer Experience in the US

The Digital Transformation In the Energy Sector In the United States, a notable transformation is…

1 week ago

Embracing the Digital Frontier: Transforming the Patient Journey in Pharma

In the realm of pharmaceuticals, the digital revolution is not just a buzzword; it's a…

1 week ago

The Human Touch in a Digital World: Why Personalization is Key to a Winning CX Strategy in the US

Welcome to a world of customer experience evolution where technology and humans sync fluidly, to…

2 weeks ago

CX Innovations in Healthcare: Doctor Engagement Strategies in the USA

The importance of customer experience (CX) in healthcare cannot be overstated. A positive CX is…

2 weeks ago

This website uses cookies.