10%

BUSINESS CONTINUITY

Digital

Workplaces

are

‘The

New

Normal’

and

operate

freely

against

any

business-level

disruptions

Safeguard your performance & productivity against unplanned business interruptions with our operational continuity solutions for evolving enterprises

01. Move From On-premise to Cloud

Migrate core workloads to any cloud environment to minimize total business impact

key services

Reduced production downtimes during the migration process

Seamless migration of both physical and virtual workloads

Accelerate time-to-value with application management services

02. HR, IT & Service Operations Bot

Provide rapid employee support for internal operations vulnerable to global shutdowns

key services

Automate ticket management systems for faster STP

Streamline employee/agent onboarding processes

Integrate chatbot on Whatsapp for raising internal tickets

03. Customer Support Bot

Lend seamless, uninterrupted customer support for faster issue resolution during Pandemics

Key Services

Extend front-line customer service for any business process

Provide Multilingual support to users, including regional Indian languages

Connect Knowledge Base & FAQ repositories for easier self-service

04. CLOUD-BASED LMS

Streamline enquiries to a unified cloud-based dashboard, so your leads stay nurtured remotely

key services

Combine & track all lead sources from a centralized view

Seamlessly manage sales pipelines and improve front-line efficiency

Auto-route leads using advanced segregation and optimize follow ups

05. SALES

Connect with your customer in ‘the new normal’ through Virtual, Augmented & Interactive experiences

key services

AR/VR-based tools for product simplification

Technology-assisted selling for personalised interactions

Interactive, conversational NLP bots for any business process workflow

06. DISASTER RECOVERY

Backup customer-facing, satellite systems to the cloud, ensuring continuity against outages

Business continuity and disaster recovery solutions

Key Services

Replicate systems, storage and installed software to the cloud or on-premise

Full Recovery of critical workloads that minimizes real-time data loss

Secure & compliant off-site backups made available at moment’s notice

Embrace the new normal of digital workplaces

Embrace ‘The New Normal’.

Resume your business remotely.

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