The key benefits of iRPA

Instance ramp up and down

Faster than human pace

Manual Effort Reduction
24/7*365

Not Susceptible to fatigue/human errors

Productivity

  • Process Efficiency: up to 80%
  • Operational Cost : up to 40%
  • Dramatic increase in Speed

How we execute iRPA

Process Consulting

Understand existing processes, Identify RPA opportunities and Optimize implementation flows.

RPA Roadmap

Across the value – chain, define the roadmap based on technology, business and operational feasibility.

POC Execution

Identify a use-case with significant business impact doable in a doable in a measurable time-frame

Full-Scale Roll-out

Based on learnings from POC, execute the complete RPA Roadmap using Agile Methodology.

Why Mantra should be your iRPA Partner

Intelligence

Delivered AI/ML solutions in Natural Language Processing, Speech, Vision, Image processing and Deep Learning for clients like Edureka, Religare etc.

Tool-Set

Strategic Alignment with the industry leaders in Cognitive RPA – UiPath. Our certified Developers have been working on UiPath to deliver POCs for different clients.

Experience

Deep Expertise with multiple large scale enterprise systems and multiple integrations in Banking, Insurance, Payments and ERPs.

Back office RPA demo

A simulation of the day to day work in a back-office based system.

A human takes 3 minutes 43 seconds to execute these tasks.
The RPA Bot took 20 seconds to do the same, and efficiency gain of 92%

Frequently Asked Question(s)

What results can I expect from implementing RPA? Or Will the basic process remain the same after RPA replaces the routine/repetitive tasks?

The basic process remains the same on implementation of RPA unless there is some tweak done due to advent of technology.

The most significant payoffs provided by automation include:

Reduced costs. According to the Institute for Robotic Process Automation (IRPA), RPA can reduce costs by 25-50% since robots typically cost about one-third of an offshore full-time employee and one-fifth of an onshore full-time employee.

Consistent quality. Tasks that are automated will have an increased accuracy, allowing for substantial risk mitigation. Robots will be able to streamline tasks flawlessly and execute it in the same way every time.

Increased efficiency. RPA software robots are able to work around the clock, 24/7/365. Coupled with increased speed and decreased cycle time, this can provide optimized back office performance in a very short amount of time.

How long does a robot automation project take?

Typical projects are measured in weeks. One heuristic is that it takes as long to train a robot as it does a human. Complex new task will take longer depending of the level of object re-use available. 4-6 Weeks for a generic Insurance Workflow use-case is a good approximation.

What should organizations expect for their cost-benefit-analysis ("CBA")?

There are many factors that influence the CBA for robotics automation. For example, are you standing up your first automation or are you at scale and adding another automation?

FTE

Generally, it’s hard for slow-moving organizations to make a great case as they are unable to generate enough value to offset financial entry costs. However, a hard-driving organization with scale should expect to save 50-80% of onshore costs and save 25-40% of offshore. Our solutions offering helps organizations achieve comparable value.

What advantages/differentiation/benefits are there in Mantra Labs products compared to big giants like Salesforce, dynamics, SAP?

We are using UiPath and many of its features. Other big giant’s products are very generic. We are very much insurance domain focused. The products and solutions we are building are only for insurance industry.

Is it mandatory to do the documentation of all processes to implement RPA?

Yes. It will be required. Or we can discuss with business group and can help create documents.

Are technology solutions based on open source or ready solutions licensed by big partners like IBM?

We propose technology solutions based on the client requirement. It may be Open source or ready solutions licensed by partners.

Have you applied intelligent RPA to some of your customers? Is the product/solution similar to UiPath or IBM?

We are using UiPath to implement. We are implementation partner of UiPath.

How do RPA solutions handle sensitive information? Products based on cloud? Software licensing model for your customers? Licensing, servicing, or retainer model?

Leading RPA tools use server platforms with application level encryption that is Federal Information Processing Standard (FIPS) compliant including AES 256.   

How much does robotic automation cost?

A “fully loaded” office robot is approximately a 1/3rd the cost of globally sourced agents. The flexibility and ease of deployment means that this comparison is easy to maintain and judge the nest approach to a given tasks.

Will the basic process remain the same after RPA replaces the routine/repetitive tasks?

Yes. Basic process remains the same. RPA just replaces the repetitive tasks with    automation while keeping the rest of the workflows same as earlier.

How many big clients do you have, compared to Prudential? What solution did you provide and how did they benefit from it?

We are working with Religare Health Insurance. Aditya Birla Health Insurance and DHFL Pramerica, HDFC Life. The solutions typically are to bring efficiency in onboarding (application) processes, renewals, customer service & claims.

Onboarding: DocParser solution help in automating physical application processing.

Renewals : The renewals process requires sending the segmented customers renewal notices with multiple upsell options. The process involves 20 days of man effort every month. The RPA bot will be able to do the same in 0.5 Days.

Customer Service: Insurance Workflows Chatbot for New and Existing Customers. NLP Capable with meaningful context driven conversations and answers.

Claims:

– Our solutions automating several steps in claim processing. One of them is extracting line items from invoices, and medical bills and aggregating, and mapping them against a standard category.

– RPA processes to validate the amounts in the bills against policy limits.

Technology solutions, can it work on Vietnamese language?

It will work. We also have capability to build customization for Vietnamese.

You offer lot of features in RPA, which one is the most popular?

We have automated Renewal notice process using UiPath. It extract renewal data from legacy mainframe system, process and send notification.
We have created DocParser which is most popular and it converts handwritten forms to digital data.
Chatbot is implemented to handle claims and wellness request to reduce the load on call-centre.

How will RPA work within my company long-term?

One reason to implement RPA within your company is scalability. Order processing or accounts payable workflows, for example, can be replicated or reused across different business departments and between locations. In addition, the number of active robots can be scaled up or down quickly with little to no additional cost. Scaling your robotic workforce can be a permanent development to match the growth of your company, but robots can also be scaled temporarily to meet business demand during a specific window. Companies may experience increased demand for robotic workforces during peak times – holidays, end of the quarter, etc. –  when more order processing is required. Temporary scalability is also useful when a more active robotic workforce can process extra transactions during new product or service release.

In fact, according to the IRPA, “Separating scalability from human resources allows a company to handle short-term demand without extra recruiting or training…management will be more effective because RPA makes it easy to maintain a scalable infrastructure. In short, it’s easier to scale software than it is people.”

This is especially true when compared to maintaining employee levels to match fluctuations of business demands. Increasing or decreasing your number of robots is much more cost-effective and efficient than having to hire and release employees.

Sounds Interesting?