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SERVICES
DOMAINS
PRODUCTS
RESOURCES
NEWSLETTERS
Innovation
and
Execution
are
Key
Attributes
for
Great
Customer
Services
While non-life insurance products have witnessed good online sales, life insurance products continue to rely heavily on agents.
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Digital claims introduces digital touchpoints and improves customer journey, making the process more time and cost-effective for insurers.
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Depersonalization and rising expectations of convenience with mobile apps means customer experience (CX) is the only differentiating factor.
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XR provides an opportunity for brands to extend their customer touchpoints and increase their brand recognition and recall.
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