Among several technological innovations and widespread adoption of specific applications, here are the top insurance trends in 2021.

The digitally enabled healthcare consumer is informed, proactive and above all lives in an omni-connected world.

Since the Pandemic began, traditional insurance protection and cover products have evolved to meet new customer demands. According to recent WHO and EY reports, Consumers now prioritize ‘protecting their health’ above all other personal needs. 

In the last two years, over 150M financial and insurance customer records were exposed. This edition talks about how AI can detect any potential security threats, decentralized blockchain and the evolution of AI chatbots.

Automation and AI are the essential ingredients for enterprise digital transformation freeing up resources from routine tasks to pursue creative and complex issues.

The current issue delves into the reality of insurance in rural India (the world's 3rd largest crop insurance market), customer-centric design, online sales model, and highlights from India Insurance Summit & Awards 2019.