CX Trends for Banking In India, 2022

Traditional banking relationships are based on years of face-to-face customer care, but modern banking relationships are based on a customer's…

2 years ago

What does the Digital & Connected Patient Experience of Tomorrow look like?

Over the last two years, between setting up new hospitals, handling the patient load, rearranging floors, and turning ICUs into…

2 years ago

CX Trends for Healthcare In India, 2022

Deloitte study shows, that only 34% of consumers believe they get the information they need in virtual settings, and 56%…

2 years ago

Is Mixed Reality on the Horizon for Healthcare?

Mixed Reality (MR) also known as “hybrid reality” and “extended reality,” has the potential to change just about every industry,…

2 years ago

Here’s How Computer Vision is Transforming Healthcare

The scope of application of AI-driven technologies in Healthcare is increasing. It seems we are approaching a world where our…

2 years ago

Why Interoperability is Key To Unlocking India’s Digital Healthcare Ecosystem

India’s mammoth hospital landscape accounts for nearly 60% of the overall health ecosystem's revenues. The COVID-19 Pandemic has escalated digital…

2 years ago

Enhancing digital patient experience with healthcare chatbots

Chatbots are fast emerging at the forefront of user engagement across industries. In 2021, healthcare is undoubtedly being touted as…

3 years ago

Cloud Computing Is Reshaping Digital Businesses during Pandemics

In an ever-changing business climate, especially amid the COVID-19 pandemic waves, it’s imperative for small and medium business owners to…

3 years ago

Here’s how Insurtechs are evolving India’s Insurance landscape during the Pandemic

The COVID-19 pandemic and subsequent global lockdowns triggered plenty of structural changes that forced insurance companies to enter the arena…

3 years ago

Conversational Intelligence: The Next Big Thing In Customer Experience

Conversational AI is the technology that makes human-computer conversations emotionally intelligent, and less scripted. It allows AI-led chatbots to interact…

3 years ago

This website uses cookies.