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Healthcare SuperApp: Helping Chronic Patients with Better Experience

In an era where efficient healthcare is paramount, one statistic stands out: an adult in developed countries spends an average of 8 hours per month managing healthcare for themselves and their families. This isn't just a statistic; it's a wake-up call for healthcare companies to streamline patient experiences.

The solution? A Healthcare SuperApp. This concept isn't just another app; it's a revolution in patient care, offering everything from doctor consultations to medication management in one place. It's about making healthcare simpler and more accessible for everyone.

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Healthcare SuperApp: Helping Chronic Patients with Better Experience

Key Insights

Widespread System Dissatisfaction

A large majority of Americans perceive the healthcare system as inadequate in meeting their needs. This sentiment reflects a gap between patient expectations and the healthcare services provided.

Burdensome Care Coordination

Many adults find managing their healthcare to be an overwhelming, time-consuming task. This highlights the need for more streamlined and patient-friendly care coordination processes.

Healthcare Management as a Major Burden

The fact that healthcare coordination feels like a second job for many indicates a significant stressor impacting patient well-being and satisfaction with healthcare services.

High Levels of Consumer Dissatisfaction

The extremely high rate of consumer dissatisfaction with healthcare experiences suggests a critical need for healthcare providers to reassess and improve their customer experience strategies.

About Mantra Labs

Mantra Labs is a global experience engineering & consulting firm that builds intelligence-driven solutions and delivers digital-first customer experiences for global enterprises. Their team comprises more than 300 skilled and passionate technologists who specialize in offering comprehensive solutions across eight key industries.

A CMMI level 3 and ISO 27001:2013 certified company, Mantra helps BFSI, Healthcare, and Consumer Internet enterprises overcome their most pressing front and back-office challenges. Some of our key clients include AbbVie Pharmaceuticals, SAAB, Green Brilliance, PACE Industries, American Auto Club, and leading Indian insurers such as ICICI Lombard, SBI General Insurance, Care Health Insurance, Pramerica, Aditya Birla Health, and AIA Hong Kong, etc. Our expertise in developing AI-powered technology solutions tailored to business-specific problems is well-established.

In addition to our proficiency in technology solutions, Mantra Labs is a strategic partner with MongoDB, IBM Watson, Microsoft Azure, and Nvidia.

Mantra Research explores evolving market, business & technology trends shaping the future of customer experience. Our insights examine present and forward-facing opportunities across any industry enterprise through compelling expert opinions & thought leadership.

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Discover how the Healthcare SuperApp can redefine care coordination. Download our whitepaper today and explore how you can be at the forefront of this healthcare transformation.

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