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September, 2021

Building Blocks for the National Digital Health Ecosystem

Sep 15th, 2021

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Table of Contents
01    Building Blocks for the National Digital Health Ecosystem
02   The HealthTech Monthly Roundup
03   Panel Discussion: Future of Doctor-Patient Experiences
04   Digital Healthcare Opportunity Landscape for Providers
05   Insights: Future Health Index (FHI) 2021

Building Blocks for the National Digital Health Ecosystem

By design, the NDHM envisions the healthcare ecosystem to be a comprehensive set of digital platforms—sets of essential APIs, with a strong foundational architecture framework—that brings together multiple groups of stakeholders enabled by shared interfaces, reusable building blocks and open standards.


The NDHM Ecosystem

The NDHM Ecosystem

Source: Mantra Labs Whitepaper

  1. Health ID: The entry point for any patient into the health ecosystem, mapped with longitudinal health history.
  2. DigiDoctor: A platform for all doctors at healthcare providers that want to participate in the NDHE.
  3. Consent Manager & Gateway: Exchange of health information is done through a consent manager and gateway 
  4. Health Facility ID: Each health facility can participate in the ecosystem with its own unique ID.
  5. Health Facility Registry: A registry of all private and public health facilities such as hospitals, clinics, diagnostics labs, and pharmacies 
  6. Open Health Services Network: An interface layer that makes the ecosystem more accessible and interoperable


Integrating With a Nationalised Health Ecosystem

Read the Whitepaper here.

The HealthTech Monthly Roundup

A quick roundup of the month’s latest healthtech activity, both in India and globally.


  1. Doctor consultations exceed 4 billion in India in FY21: Praxis report. Growth in teleconsultation peaked after the lockdown induced by the pandemic and the online doctor consultation market in India is expected to reach $836 million by FY24, growing at 72% CAGR.
  2. According to Research Dive, the global digital health market gathered $99.4 billion in 2019, and is projected to garner $1,045.8 billion by 2027, and exhibit a CAGR of 33.4% during the forecast period from 2020 to 2027.
  3. Forrester estimates that the US virtual care market will reach a potential $43 billion in 2021, with upwards of 440 million virtual ambulatory encounters. On the supply side, more than 50% of practicing physicians plan to make virtual care a permanent part of their care models for patients.
  4. Maven Clinic, a virtual women’s and family healthcare provider, and overall women’s health platform, bags $110M in Series D to expand into new patient populations and invest in new products.
  5. Onsurity, the monthly employee health benefits platform for SMBs and start-ups, has raised $16 million in a Series A round, and will use the investment to continue building its healthcare platform and offerings — making it more accessible to over 35 million SMBs and startups across India, which collectively employ more than 150 million people.
  6. Digital health startup Navia Life Care raises $1 million in funding. Navia aims to bring efficiency and certainty to patient treatment and enable doctors to quickly and effortlessly create digital prescriptions.
  7. Apple iPhone users will soon be able to review long-term analyses of their health, receive automated alerts of changes to their loved one’s condition and share health data directly to their provider’s EHR system through the Apple Health app

Delivering Superior Customer Experiences over Video.
Download Report, here.

Panel Discussion: Future of Doctor-Patient Experiences

The unprecedented nature of the pandemic pushed healthcare from a traditional in-person model to the digital realm almost instantly. Connected health swooped in to define the patient experience during the pandemic, but as healthcare moves forward — how will digital define the experience transformation needed in India’s healthcare delivery.

Watch our latest Panel Discussion on how Digital is transforming the future of doctor-patient experiences, with insights from healthcare industry leaders:

  1. Neeraj Lal (Group Senior Vice President, Medicover Hospitals)
  2. Gaurav Brahmbhatt (Vice President, HealthCare atHOME)
  3. Sumanta Ray (Chief Marketing & Growth Officer, Medanta Hospitals)
  4. Dr. Aloke Mullick (Group CEO, OMNI Hospitals)
  5. Parag Sharma (CEO, Mantra Labs)

The Panel Discussion covers:

  • How care providers use digital tools for better Patient Engagement
  • How healthcare institutions plan to leverage the nationalised health ecosystem
  • Keys for the successful ‘on-demand healthcare’ application of tomorrow
  • Role of AR/VR in enhancing immersive patient experiences

Watch the full discussion here.

Digital Healthcare Opportunity Landscape for Providers

Hospital Providers eager to seize early value from the ecosystem, will look to adopt API-level integration. At present, there are approximately 25 Lakh health facilities in the country; of which 60% of health facilities are already registered with the NHRR (National Health Resource Repository) which has successfully verified over 1400 data sets per facility. Each facility is also issued a unique NIN, a key requirement for interoperability. 

The pandemic has amplified the need for care provision and remote patient monitoring outside traditional healthcare settings, patient self-monitoring using various connected devices, and digital therapeutics that can deliver interventions via apps.


Digital Health Opportunity Matrix

Digital Health Opportunity Matrix

Source: Mantra Labs Whitepaper


Opportunity Matrix & High-Value Use Cases for Healthcare Providers
Read now.

Insights: Future Health Index (FHI) 2021

The Future Health Index (FHI) 2021 India Report released by Royal Philips highlights that there is an imminent shift in India towards prioritizing remote care, adopting digital health technologies, and implementing sustainable healthcare practices.

  • At least 94% of Indian healthcare leaders would most like their hospital or healthcare facility to invest in Artificial Intelligence 
  • Central focus to be on patient-centred healthcare enabled by smart technology, their vision is shaped by a fresh emphasis on partnerships, sustainability, and new models of care delivery, both inside and outside the hospital.
  • 75% of India’s healthcare leaders state that facilitating a shift to remote or virtual care is a top priority today. 
  • 26% of the healthcare leaders also highlight that technology infrastructure limitations such as slow internet and connectivity issues impede their virtual health plans.
  • The majority of healthcare leaders in India are also either currently pursuing a shift toward value-based care (20%) or are planning to do so in the future (73%), 
  • Over 79% of healthcare leaders in India say that telehealth is one of the digital health technologies they are most heavily investing in today. These rates exceed those in many other countries surveyed (64% 14-country average)
  • To drive forward digital transformation, 41% of Indian healthcare leaders express a desire to collaborate with other hospitals and healthcare facilities from the private sector against the 14-country average of 29%.
  • Difficulties with data management (65%) and the lack of interoperability across technological systems (55%) are seen as top barriers to the adoption of digital technologies. These challenges risk delaying the adoption of digital healthcare technologies that could alleviate pressure on healthcare professionals’ workloads and improve access to care.
  • While implementing sustainability practices is not a current concern for many, it is set to become one of the top priorities for Indian healthcare leaders (78%) three years from now. 

Digital Health: Building Blocks For A Covid World

Read the full report.

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