December, 2022

Customer Experience takes its next big leap with XR

December, 2022

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Table of Contents

01  The Insurance Monthly Roundup

02  Customer Experience takes its next big leap with XR

03  Mantra Labs is now GDPR certified!

04  Retention playbook for Insurers in the backdrop of financial crises

05  Fin-Techs in the Metaverse-based ecosystem

CEO Speak

“Creating the future customer experience on the foundations of data will need conviction and patience. However, continuous analysis and review of user behavior will result in long-term success and victory.”

-Parag Sharma

                                                                                  CEO & Founder

                                                                           Mantra Labs

The Insurance Monthly Roundup


  1. Zyla Health has collaborated with Zopper to launch a special integrated offering that will give people access to Zyla’s personalized wellness platform when they purchase an insurance product through Zopper’s embedded ecosystem.
  2. TurtleFin has engaged with YES BANK to develop a comprehensive technology platform-EasyNsure. Turtlefin’s unique API will enable the platform to provide a variety of holistic insurance solutions on a single platform.


  1. Singapore-based Igloo has bagged $27 million which will be used to expand its workforce across various domains like engineering, product, design, and analytics and support the ongoing search for merger and acquisition opportunities.
  2. Turtlefin has tied up with The Continental Group in the UAE to enable the Group’s distribution teams to access relevant information and personalize bids for their clients. This strategic alliance will improve major operational efficiencies through the automation of proposal processes, management reporting, and dashboards, which will be accessible from a single source.
  3. Bolttech has teamed with Max Solutions Service to deliver insurance via the card’s Max Me application, giving Max Card consumers a quick and easy option to buy insurance from a broad range of products such as vehicle, travel, accident insurance, etc.

Open Finance: Reality or Hype?

Read the full blog, here.

Customer Experience takes its next big leap with XR

Customers have witnessed a pandemic for more than 2 years now, and are clamoring for an enriched experience beyond the 2D outlay a laptop or mobile can provide. They want immersive experiences as they move towards a digital future. With this demand for improved CX and the rapidly evolving digital infrastructure, extended reality (XR) has gained tremendous interest from technology and business leaders in equal measures. 

According to a study conducted by Poplar, globally, 75% of consumers expect their retailers to now offer an AR experience. Further, the rise of Metaverse has been augmented by the rise in Web 3.0 applications like NFT