Actionable insights and higher visibility to track and improve work efficiency.
Seamless integration with various applications (CRM tool, Auto Dialers, Email etc) allowing effective use of resources, eliminating bottlenecks and increasing efficiency.
Automated periodic processing of lead database to identify cross-sell and new customer acquisition potential.
Targeted and effective lead allocation increasing lead conversion rates
Real-time monitoring of tele-callers allows more effective team management and timely action.
Configurability for quick experimentation by leveraging multi channel targeting (SMS, Whatsapp etc.), reducing lead follow up cost.
Automated lead prioritization helps removing the manual dependency and effort.
Workforce increased ability to engage in the Contextual conversation with the help of nurtured lead data.
Configurability for quick experimentation by leveraging multi channel targeting (SMS, Whatsapp etc.), reducing lead follow up cost.
Prompt response infuses more confidence to prospective customer, increasing brand valuation and lead conversion rates
Intuitive options to define the lead lifecycle with 3rd party integration.
AI-based lead allocation for optimal conversion by agents.
Intuitive AI-driven lead prioritization for maximising conversions
Fully configurable quick dispositions to track the lead journey
Flexibility to define Intents and Modules to be used in the Application.
Multichannel Retargeting at specific lead status
Configurable Lead allocation and Lead prioritisation Logic based on Customer Behavior.
Insurance Specific Metrics are not reported out of the box.
Multi-level hierarchical team management with configurable user privileges.
