Our Solutions

We build AI-First Solutions for the new age Digital Insurer across the Insurance Lifecycle

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Insurance Specific AI Chatbot

A complete Customer Agent Solution which incorporates insightful UX for better workflows, Advanced AI and a robust Human Agent communication module at the background to handle escalations and AI Drop-offs.

KEY FOCUS AREAS

We have been working with multiple Insurance Clients in all aspects of the Insurance Life-Cycle on Products and Services which solve Industry Problems.

AI in Insurance

  • We have been working on AI use-cases in Customer Acquisition and Service, Underwriting, Claims and Fraud Prevention for various clients in this space.

Customer Experience Consulting

  • Mantra.Design is our practice focused towards delivering intuitive customer experience over multiple devices and technologies to ensure multiple touch-points with the user over Web, Mobile, AR and VR.

Product Innovation in Insurance

  • Our Product DNA and deep understanding of the consumer has led us to create industry leading innovations like QuickPay, Customer Rewards & Engagement App and Portability across Insurances.

Robotic Process Automation

  • With a deep expertise in AI/ML and capability in Robotic Process Automation, Mantra is uniquely positioned to develop and deploy intelligent RPA solutions for your business workflows

Insurance Specific CMS

  • A lightweight and flexible CMS which has out-of-box features like dynamic publishing, microsites creation and SEO friendliness.

Best Practices for modern B2C High Volume websites

  • Having worked on multiple devices and platforms for major e-commerce companies, we have built up a very strong Book of Knowledge on the best practices in SEO, Optimization, Security and VAPT.

Religare Insurance – Case study

Religare is one of the most trusted and reputed healthcare insurance company servicing more than 1.4 million lives across 300+ locations including over 480 corporates in India. Mantra Labs is the leading technology consulting partner with Religare in their digital transformation journey and helped Religare increase their online sales by 60% in 2016-2017.

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