Although buzzwords like Artificial Intelligence, Machine Learning, Deep Learning are loud enough. Many of us still believe AI synonym to Robots. As stated by ZDNet – In one of the surveys conducted by Hubspot of more than 1,400 people from Ireland, Germany, Mexico, Colombia, UK, and the US, they found that many respondents did not know that they were already using AI.

However, of the respondents who said they had not used AI, 63 percent were using it. They just were not aware that they were.

Image Source ZDNet

And if you also thought that you are not using an Artificial Intelligence tool, lets sail through your daily activities to help you in figuring out AI tools that are now a necessity.

Google Maps/ Google Search/ Google Photos/ Google Translate

Yes, all of these default apps on your smartphone uses artificial intelligence and machine learning. As you start typing into the search field, the box responds with some of the search terms as suggestions. The suggestions shown are derived from looking for similar words you types, what is trending or your location.
Google photos, on the other hand, scan and identifies similar images and group them/animates based on date/occasion or people. It again uses artificial intelligence and is driven by robust algorithm to locate/group similar stuff.

With individuals sailing on foreign land, Google translate is another handy tool that was built using Artificial intelligence technology. Algorithms/programs used to read and analyze millions of existing translated documents and built specific vocabulary for a particular language. While a user types in a word in his preferred language, the programs look for the most suitable match and provides a translation in the desired language.

Email Filters

Ever wondered how an email lands into the spam folder when a user hasn’t manually selected it? Or why some emails are under promotions? It is again the magic woven by machine learning. The spam filter analyses the sender’s address tracks the network address maintain a list to be referred later,and as an email hits the recipients server, it scans against its data center and labels it appropriately.

Fraud Prevention

I remember when I was making a transaction through my credit card and twice entered incorrect CVV number. Within minutes I got a call from my bank asking if I am the one making a purchase or is it someone misusing the card. In fact, another incident when I was at my native place and logged into my bank account from a new IP, I was alerted via an email and an SMS – there is a new login from an unknown IP.
All of these fraud prevention techniques are possible because of Artificial intelligence as a monitoring tool.

Social Media

Social Media viz Facebook, Instagram, Twitter, Snapchat, Pinterest that are a lifeline to many uses Artificial Intelligence extensively. Facebook or FB uses AI to present you a personalized newsfeed,and even alters the post that you see on your page.
Instagram recently used AI to replace slang with emojis; just for e.g., if you type rofl it would suggest you emojis or hashtags and make emojis more meaningful.

AI is everywhere and expanding its reach on a daily basis. Although all of this is running in the background, we would love to see self-driving cars and kitchen appliances communicating to Siri, Cortana or Alexa. Possibilities are limitless.

Sales Applications Are Disrupting More Than Just Sales

By : Divyanjali Gupta

Published on Jun 17, 2025

Healthcare Insurance Real Estate Retail Sales AGents Sales Applications Sales Apps

Sales success today isn’t about luck or lofty goals—it’s about having the right tools in your team’s hands, wherever they go. Following our earlier in-depth exploration of sales technology, we will now examine how cutting-edge sales apps are becoming the backbone of modern industries, transforming complex workflows into seamless, growth-driving machines.

From retail to healthcare, logistics to real estate, businesses are deploying sales applications to enhance operational transparency, cut redundant tasks, and build intelligent sales ecosystems. These tools are not only digitizing workflows—they’re driving growth, improving engagement, and redefining how field teams operate.

Lead Ecosystems: Unified visibility across channels

One app. Five workflows. Zero friction.

A leading insurance brand relaunched their app—a sleek, powerful sales companion that’s turning everyday agents into top performers.

No more paperwork. More time to sell.

Here’s what changed:

Every visit is tagged, tracked, and followed through. Renewals? Never missed. Leads? Fully visible.
Attendance and reimbursements went on autopilot. No more manual logs. No more chasing approvals.
New business and renewals are tracked in real time, with accurate forecasting that sales leaders can finally trust.
Dashboards are clean, configurable, and useful—insights that move the business, not just report on it.
Seamless Integrations. API connectivity with Darwin Box, IMD Master Data, and SSO authentication for a unified experience.

The result? A field team that moves faster, sells better, and works smarter.

Retail: Taking Orders from the Frontline—Smartly

Field sales agents in retail, especially FMCG, used to rely on gut instinct. Now, with intelligent sales applications:

AI recommends what to upsell or cross-sell based on previous order patterns
Real-time stock availability and credit status are visible in the app
Geo-fencing ensures optimized route planning
Built-in payment collection modules streamline transaction closure

Healthcare: Structuring Sales with Compliance and Precision

Healthcare leaders don’t need more reports—they need better visibility from the field. Whether it’s engaging hospital networks, onboarding clinics, or enabling diagnostics at the last mile, everything needs precision, compliance, and clarity.

Mantra Labs helped a leading healthcare enterprise design a sales app that integrates knowledge, compliance, performance, and recognition, turning frontline agents into informed, aligned, and empowered brand advocates.

Here’s what it delivers:

Role-based onboarding that keeps every level of the field force aligned and accountable
Escalation mechanisms are built into the system, driving transparency across commissions and performance reviews
A centralized Knowledge Hub featuring healthcare news, service updates, and training modules to keep reps well-informed
Recognition modules that celebrate milestones, boost morale, and reinforce a culture of excellence

Now, the field agents aren’t just connected—they’re aligned, upskilled, and accountable.

Real Estate: From Cold Calls to Smart Conversions

For real estate agents, timing and personalization are everything. Sales applications are evolving to include:

Virtual site tour integration for remote buyers
Mortgage and EMI calculators to increase buyer confidence
WhatsApp-based lead capture and nurture sequences
CRM integration for inventory updates and automatic scheduling

Logistics: From Chaos to Control in Field Coordination

Field agents in logistics are switching from clipboards to real-time command centers on mobile. Modern sales applications offer:

Live delivery status and route deviation alerts
Automated dispute reporting and issue resolution tracking
Fleet coordination through integrated GPS modules
Customer feedback capture and SLA dashboards

What’s new & what’s next in Sales Applications?

Here’s what’s pushing the next wave of innovation:

Voice-to-Text Logging: Agents dictate notes while on the move.
AI-Powered Nudges: Apps that suggest next-best actions based on behavior.
Omnichannel Communication: In-app chat, WhatsApp, email—unified.
Role-Based Dashboards: Different data views for admins, managers, and field reps.

What does this mean for Business Leaders?

Sales Applications are not just tactical tools. They’re platforms for transformation. With the right design, integrations, and analytics, they:

Replace guesswork with intelligence
Reduce the cost of delay and manual labor
Improve agent accountability and transparency
Speed up decision-making across hierarchies

The future of field sales lies in intuitive, AI-driven applications that adapt to every industry’s nuances. At Mantra Labs, we work closely with enterprises to custom-build sales applications that align with business objectives and ground-level realities.

Conclusion:

If your agents still rely on Excel trackers and daily call reports, it’s time to reimagine your sales operations. Let us help you bring your field operations into the future—with tools that are fast, field-tested, and built for scale.

Loading More Posts