Astronaut loading animation Circular loading bar

Try : Insurtech, Application Development

AgriTech(1)

Augmented Reality(20)

Clean Tech(6)

Customer Journey(12)

Design(37)

Solar Industry(7)

User Experience(57)

Edtech(10)

Events(34)

HR Tech(2)

Interviews(10)

Life@mantra(11)

Logistics(5)

Strategy(17)

Testing(9)

Android(47)

Backend(30)

Dev Ops(7)

Enterprise Solution(27)

Technology Modernization(2)

Frontend(28)

iOS(43)

Javascript(15)

AI in Insurance(35)

Insurtech(63)

Product Innovation(49)

Solutions(19)

E-health(10)

HealthTech(22)

mHealth(5)

Telehealth Care(4)

Telemedicine(5)

Artificial Intelligence(132)

Bitcoin(8)

Blockchain(19)

Cognitive Computing(7)

Computer Vision(8)

Data Science(17)

FinTech(50)

Banking(7)

Intelligent Automation(26)

Machine Learning(47)

Natural Language Processing(14)

expand Menu Filters

Insurance Agent – Would INSURTECH Complement or replace them?

I remember my young days when one of my close relatives started working as an Insurance Agent, and it was considered to be a precious job. A few days back when I met him, I asked him – Has the latest technology affected your work? I was expecting a negative answer, but instead, he showed me the flip side of how insurtech is helping him make a more personalized and long-term relationships. While some of the mundane jobs like data entry, reminders, quotes comparison, underwriting has been taken up by the insurtech technology, individuals, business owners or firms are yet inclined to interact with a human being and close the deal.

He mentioned a couple of analogies to strengthen his case – he said e-commerce industry in India that is worth US$125 billion as of April 2017 was not able to displace the brick and mortar industry. Or has the automobile industry removed pedestrians from the road?

Or the most important one – has the digitization removed the government agents that help citizens in getting their vehicle registered or apply for the PAN card?

Or has the financial inclusion initiative detached Banking agents or business correspondents from the chain? With a big smile on his face, he was sure digital move will only enhance his powers as insurance agents and not displace them.

Let’s take a look “HOW INSURTECH WOULD STRENGTHEN INSURANCE AGENT”

CHATBOTS HELPING IN CONVERSATION

Let’s accept it, on the one hand, people are busy and may not be available for sales pitch even it’s a tedious job for the insurance agent to repeat the same introduction to every prospective client, and that’s why – chatbots are handy. Start a conversation at your ease, and get full information handy. If you are satisfied, book an appointment with the agent, and he would come and guide you further.

DATA DATA EVERYWHERE

InsurTech is helping the insurance firms in churning the data that supports them in analyzing their needs and preferences. The same data could be used by insurance agents to grab more clients. Just for example if an individual is a wanderlust, he might be more interested in getting customized travel insurance rather than home or term insurance. Such kind of data when provided to an insurance agent, he could use his expertise to present a sales pitch to the client and help him in also getting customization if needed.

VALUE ADDED SERVICES

While play store may be filled with apps that provide dos and don’ts of insurance, individuals expect a human touch that offers “personalization with freebies.” Insurance agents could tap into this domain by also offering value-added services to make their client feel special. Just for example – using a robo advisor to generate a financial planning portfolio for your prospective client could help in trusting the agents and building a long-term relationship.
Undoubtedly technologies’ like Artificial Intelligence[AI], Natural Language Processing [NLP] would help in improving the financial decision, but they are also strengthening the agents in providing value-added services and making it a more engaging experience.

……………………………………………………………………………………………………………………………………………

References:

https://www.insurancebusinessmag.com/asia/news/breaking-news/tech-to-complement-not-replace-insurance-50228.aspx

https://dailyfintech.com/2017/11/30/insurtechisagentspinach/
https://www.insurancejournal.com/magazines/mag-features/2017/04/03/446012.htm

Cancel

Knowledge thats worth delivered in your inbox

Bringing Interfaces to Life: The role of animation in UI and UX

Interfaces are everywhere. The user experience encompasses the overall experience a user has while interacting with a product or service. Animation, in the context of UI and UX design, involves adding motion to these visual elements to create a more engaging and intuitive user experience. Animation may serve a functional purpose by guiding users or providing feedback.

Think of motion as a design tool in your UX journey. It should help achieve the user’s goals or contribute in some way to enhance the experience. Animation shouldn’t be distracting or excessive. In other words, if it gets in the way of the user accomplishing a task or takes up more seconds for what should be a quick task, then it becomes unnecessary and annoying.

One common example of animation in UI design is the loading spinner. Instead of staring at a static screen while waiting for a page to load, a spinning animation lets users know that something is happening in the background. This simple animation helps manage user expectations and reduces frustration.

Introducing animations to the interface serves a psychological purpose as well. One aspect involves ensuring users remain informed throughout their interaction, minimizing ambiguity. Uncertainty can lead to user anxiety; for instance, if a page is loading without any interface feedback, incorporating a micro animation can be beneficial in providing reassurance. Although not all problems may need animations, adding them increases their appeal.

In recent years, several applications have pushed the boundaries of animation in UI and UX design. One notable example is the Duolingo app, which uses playful animations and interactive elements to make language learning fun and engaging. Interactive animations can gamify the user experience, making mundane tasks more engaging and Duolingo has used this to its advantage. Another example is the Headspace app, which employs calming animations and transitions to create a serene user experience. 

Let’s look at Duolingo’s application which embraces animation to engage the user’s attention. It keeps users hooked and gives them the comfort of gamification. This not only makes the information more visually appealing but also helps users quickly understand the current stage. It keeps the user hooked throughout the level with its cute animations.

Credits: Kim Lyons 

Additionally, captivating animations can also serve to promote and enhance the appeal of your product. 

Micro-animations extend beyond just the gamification of applications; they can also be leveraged to enrich the aesthetics and express the essence of your product. They contribute to making your website feel more alive and interactive, elevating the overall user experience.

UI/UX

In essence, animation in UI and UX design is not merely about adding visual flair, it’s about creating meaningful interactions that enhance user engagement and satisfaction. From improving usability to expressing brand identity and personality, animation has the potential to transform digital interfaces into dynamic and memorable experiences. Whether it’s guiding users through a process or providing feedback animation, it has the power to elevate the overall user experience. Next time you witness animation appreciate the magic that brings it to life, you might just be amazed by its impact.

About the Author: 

Shivani Shukla is a Senior UI & UX designer at Mantra Labs. It’s been a while since she started her journey as a designer. Updating her knowledge and staying up to date with the current trends has always been her priority.

Cancel

Knowledge thats worth delivered in your inbox

Loading More Posts ...
Go Top
ml floating chatbot