Try : Insurtech, Application Development

AgriTech(1)

Augmented Reality(21)

Clean Tech(9)

Customer Journey(17)

Design(45)

Solar Industry(8)

User Experience(68)

Edtech(10)

Events(34)

HR Tech(3)

Interviews(10)

Life@mantra(11)

Logistics(6)

Manufacturing(3)

Strategy(18)

Testing(9)

Android(48)

Backend(32)

Dev Ops(11)

Enterprise Solution(33)

Technology Modernization(9)

Frontend(29)

iOS(43)

Javascript(15)

AI in Insurance(38)

Insurtech(66)

Product Innovation(59)

Solutions(22)

E-health(12)

HealthTech(24)

mHealth(5)

Telehealth Care(4)

Telemedicine(5)

Artificial Intelligence(153)

Bitcoin(8)

Blockchain(19)

Cognitive Computing(8)

Computer Vision(8)

Data Science(23)

FinTech(51)

Banking(7)

Intelligent Automation(27)

Machine Learning(48)

Natural Language Processing(14)

expand Menu Filters

5 Ways HR Chatbots are Simplifying Recruitment and Employee Engagement

3 minutes, 49 seconds read

So far, there were three most talked about recruitment metrics — time-to-hire, cost-per-hire, and retention rate. Due to the Covid-19 outbreak, the HR industry is facing another challenge of managing and interacting with the remote workforce.

The impact of Covid-19 will be felt beyond 6 months. Organizations are, therefore, keen on revising their HR processes. Apart from hiring and retaining talents, productivity remains a crucial concern for most employers. 

Over 70% of organizations are opting for virtual recruitment methods and technologies like Artificial Intelligence, Robotic Process Automation and Machine Learning are leading this change. HR Chatbots are a well-known implementation of AI technology in recruitment.

5 Important AI-powered HR Chatbots Use Cases

AI-powered HR bots can streamline and personalize recruitment and engagement processes across contract, full-time, and remote workforce.

1. Screening Candidates

Almost 50% of talent acquisition professionals consider screening candidates as their biggest challenge. Absence of standardized assessment process, lack of appropriate feedback metrics, overdependence on employment portals, and ignoring the pool of interested candidates are some of the factors that create bottlenecks in the recruitment process.

Finding the best fit for the organization is in itself a challenge. On top of that, the time lost in screening the ‘ideal candidate’ leads to losing the candidate altogether. Nearly 60% of recruiters say that they regularly lose candidates before even scheduling an interview.

AI can help in making the screening process more efficient. From collecting resumes to scanning candidates’ social & professional profiles, recent activities, and their interest in the industry/organization, AI can connect the dots and shortlist ‘best candidates’ from the talent pool. The journey begins with an HR bot that collects resumes and initiates basic conversations with the candidates.

HR operations chatbot – View Demo

2. Scheduling Interviews

The biggest challenge with scheduling interviews is finding a time that works for everyone. 

According to a recent HR survey by Yello, it takes between 30 minutes and 2 hours to schedule a single interview. Nearly 33% of recruiters find scheduling interviews a barrier to improving time-to-hire.

The barriers to scheduling interviews involve time zones, prior appointments, location, and commute. AI-powered chatbots can piece it together for both — candidates and interviewers and propose an ideal time in seconds. Moreover, today’s HR bots can handle reimbursements, feedback, notifications, and post-interview sentiments of the candidates.

Appointment scheduling chatbot – View Demo

3. Applicants Tracking

Many organizations have been using Applicants Tracking Systems (ATS) — a software for handling recruitment and hiring needs. ATS provides a central location and database of resume boards (employment sites). 

How ATS Applicants Tracking System Works
(Image)

HR chatbots with NLP capabilities can be integrated into ATS to facilitate intelligent guided semantic search capabilities.

4. Employee Engagement

Even after the orientation, employees (especially new joiners) face hurdles in keeping up with the organization’s procedures. Reaching out to HRs is the solution, but they’re also bound by time. In most of the situations, peer-support is a way through for activities like using time-sheets, leaves, holidays, reimbursements, etc.

Chatbots have always been great self-service portals. HR departments can leverage bots to answer FAQs on the company’s policies, employee training, benefits enrollment, self-assessment/reviews, votes, and company-wide polls. 

HR bots with NLP capabilities can converse with employees, understand their sentiments, and offer resolutions. 89% of HR professionals believe that ongoing peer feedback and check-ins are key for successful outcomes. Especially in large enterprises, HR chatbots can engage with employees at scale. Moreover, chatbot conversations provide actual data for future analysis. This will also help the upper management with an unbiased understanding of the sentiments at the bottom of the pyramid.

5. Transparency across Teams

Recruiting data is often siloed and confined with the recruiters themselves. Leadership only has a high-level understanding of recruitment at ground levels. Often, this data is not available to other members of the HR department as well. Less than 25% of companies make recruiting data available to the entire HR team.

One of the reasons for lack of information transparency is the use of legacy systems like emails, spreadsheets, etc. for generating reports and sharing updates.

HR chatbots - how are recruitment metrics shared
(Image)

With AI-powered systems, controlled sharing of data, dynamic dashboards, real-time analytics, and task delegation with detailed information can be simplified. AI-chatbots, integrated within HRMs can make inter/intra departmental conversations and information requests simpler.

Final Thoughts

Today, recruiters prefer technology-based solutions to make their hiring process more efficient, increase productivity and candidate’s experiences. Tools like conversational chatbots are becoming increasingly popular because of the intuitive experiences they deliver. Chatbots can simplify HR operations to a greater extent and at the same time provide better employee engagement rates than humans. 

Multilingual AI-powered HR Chatbot with Video – Hitee.chat

Cancel

Knowledge thats worth delivered in your inbox

Sales Applications Are Disrupting More Than Just Sales

Sales success today isn’t about luck or lofty goals—it’s about having the right tools in your team’s hands, wherever they go. Following our earlier in-depth exploration of sales technology, we will now examine how cutting-edge sales apps are becoming the backbone of modern industries, transforming complex workflows into seamless, growth-driving machines.

From retail to healthcare, logistics to real estate, businesses are deploying sales applications to enhance operational transparency, cut redundant tasks, and build intelligent sales ecosystems. These tools are not only digitizing workflows—they’re driving growth, improving engagement, and redefining how field teams operate.

Lead Ecosystems: Unified visibility across channels

One app. Five workflows. Zero friction.

A leading insurance brand relaunched their app—a sleek, powerful sales companion that’s turning everyday agents into top performers.

No more paperwork. More time to sell.

Here’s what changed:

  • Every visit is tagged, tracked, and followed through. Renewals? Never missed. Leads? Fully visible.
  • Attendance and reimbursements went on autopilot. No more manual logs. No more chasing approvals.
  • New business and renewals are tracked in real time, with accurate forecasting that sales leaders can finally trust.
  • Dashboards are clean, configurable, and useful—insights that move the business, not just report on it.
  • Seamless Integrations. API connectivity with Darwin Box, IMD Master Data, and SSO authentication for a unified experience.

The result? A field team that moves faster, sells better, and works smarter.

Retail: Taking Orders from the Frontline—Smartly

Field sales agents in retail, especially FMCG, used to rely on gut instinct. Now, with intelligent sales applications:

  • AI recommends what to upsell or cross-sell based on previous order patterns
  • Real-time stock availability and credit status are visible in the app
  • Geo-fencing ensures optimized route planning
  • Built-in payment collection modules streamline transaction closure

Healthcare: Structuring Sales with Compliance and Precision

Healthcare leaders don’t need more reports—they need better visibility from the field.  Whether it’s engaging hospital networks, onboarding clinics, or enabling diagnostics at the last mile, everything needs precision, compliance, and clarity. 

Mantra Labs helped a leading healthcare enterprise design a sales app that integrates knowledge, compliance, performance, and recognition, turning frontline agents into informed, aligned, and empowered brand advocates. 

Here’s what it delivers:

  • Role-based onboarding that keeps every level of the field force aligned and accountable
  • Escalation mechanisms are built into the system, driving transparency across commissions and performance reviews
  • A centralized Knowledge Hub featuring healthcare news, service updates, and training modules to keep reps well-informed
  • Recognition modules that celebrate milestones, boost morale, and reinforce a culture of excellence

Now, the field agents aren’t just connected—they’re aligned, upskilled, and accountable.

Real Estate: From Cold Calls to Smart Conversions

For real estate agents, timing and personalization are everything. Sales applications are evolving to include:

  • Virtual site tour integration for remote buyers
  • Mortgage and EMI calculators to increase buyer confidence
  • WhatsApp-based lead capture and nurture sequences
  • CRM integration for inventory updates and automatic scheduling

Logistics: From Chaos to Control in Field Coordination

Field agents in logistics are switching from clipboards to real-time command centers on mobile. Modern sales applications offer:

  • Live delivery status and route deviation alerts
  • Automated dispute reporting and issue resolution tracking
  • Fleet coordination through integrated GPS modules
  • Customer feedback capture and SLA dashboards

What’s new & what’s next in Sales Applications?

Here’s what’s pushing the next wave of innovation:

  • Voice-to-Text Logging: Agents dictate notes while on the move.
  • AI-Powered Nudges: Apps that suggest next-best actions based on behavior.
  • Omnichannel Communication: In-app chat, WhatsApp, email—unified.
  • Role-Based Dashboards: Different data views for admins, managers, and field reps.

What does this mean for Business Leaders?

Sales Applications are not just tactical tools. They’re platforms for transformation. With the right design, integrations, and analytics, they:

  • Replace guesswork with intelligence
  • Reduce the cost of delay and manual labor
  • Improve agent accountability and transparency
  • Speed up decision-making across hierarchies

The future of field sales lies in intuitive, AI-driven applications that adapt to every industry’s nuances. At Mantra Labs, we work closely with enterprises to custom-build sales applications that align with business objectives and ground-level realities.

Conclusion: 

If your agents still rely on Excel trackers and daily call reports, it’s time to reimagine your sales operations. Let us help you bring your field operations into the future—with tools that are fast, field-tested, and built for scale.

Cancel

Knowledge thats worth delivered in your inbox

Loading More Posts ...
Go Top
ml floating chatbot