We are under the spell of the Fourth Revolution or the digital revolution. The ability of technology to help the humankind is empowering each day. With AI, Machine Learning, IoTs, and Virtual Reality we are witnessing a diminishing line between man and machine. While the machine is helping man to live luxuriously, it has also extended its help in saving lives.
The use cases of Artificial Intelligence[AI] in healthcare are fascinating – be it Robotic Surgery, digital consultation, managing medical records over a blockchain network or a virtual nurse assisting you. AI in health is assisting machines to sense, analyze, act, diagnose and help in the clinical and administrative task in a hospital.

Let’s explore in detail on how AI is helping humans to stay healthy and save lives.

Assisting Patient at Every Step

An AI app/product could effectively scan the medical records and help in diagnosing the particular disease, minimizing chances of human error. Based on the prescriptive analysis, the AI software could aid real-time case prioritization. It can precisely analyze actions and predict the risk associated with specific clinical procedures.
AI programs could also help in providing personalized services based on patient data and moods. In fact, an AI app can also recommend the best doctor as per your medical record. AI can be a helping hand for many expectant mothers, with continuous monitoring and ability of early diagnosis.

Several wearable devices and health apps are assisting customers in keeping track of their health. Health apps like Cure.fit help customers to order healthy food and keep tabs on their daily workouts. People can also book appointments and buy medicines through apps like Practo.

Reaching New Heights in Research and Development

Collecting data samples of all the patient in a clinic/hospital, applying big data techniques and deep learning technology could help in extracting meaningful information. Such information could be used to study pattern for a disease or about an individual.
Genetics and study of genes are one of the most crucial jobs in healthcare, with AI the study could be exhaustive and precise resulting in impactful drugs and medicine. Applying medical intelligence could help in understanding the connection between drug and disease at the root level.

Helping Hospitals with Pricing, Risk, and Operations

In need of a marketing strategy that highlights the pain points, lessons learned, target segment and market perception? AI could help you. It can present you a unique strategy that helps in modeling competitive pricing charts,understanding market risk and structuring market data into meaningful actions. Rehauling of your repetitive tasks or back office could be achieved by implementing Robotic Process Automation[RPA] into your system.

With voice-enabled chatbots and video conferencing chatbots, customer queries and appointment booking can be facilitated in private clinics and healthcare sectors

Virtual Nurses, Healthcare Bots

Are you in need of the second opinion from the country’s best doctor at the convenience of your home? AI can help you with Digital Consultation. Or you need a nurse who helps in keeping track of your medicines and food; Virtual Nurse is on his way. Or you need help in picking the best diagnostic center based on your health records? Or you need help in what are the side effects of a drug? Healthcare bots are in for the rescue.

All of this may sound like a sci-fi movie being watched, but now is a possibility with AI and machine learning technology.

Other significant innovation is the chatbot. Chatbots help in raising alarms during life-threatening incidents and save the needful. During an emergency situation, a call made by the chatbot to the needy’s family/ friends or a health center can help the suffering person.

Write us at hello@mantralabsglobal.com to know how we are helping healthcare businesses through AI technology.

Check out the webinar on ‘Digital Health Beyond COVID-19: Bringing the Hospital to the Customer’ on our YouTube channel to know more about how the digital health industry is disrupting the traditional ways of healthcare.

Empowering Frontline Healthcare Sales Teams with Mobile-First Tools

By : Team Mantra

Published on Jul 15, 2025

Healthcare mobile app Sales App

In healthcare, field sales is more than just hitting quotas—it’s about navigating a complex stakeholder ecosystem that spans hospitals, clinics, diagnostics labs, and pharmacies. Reps are expected to juggle compliance, education, and relationship-building—all on the move.

But, traditional systems can’t keep up.

Only 28% of a rep’s time is spent selling; the rest is lost to administrative tasks, CRM updates, and fragmented workflows.

— Salesforce, State of Sales 2024

This is where mobile-first sales apps in healthcare are changing the game—empowering sales teams to work smarter, faster, and more compliantly.

The Real Challenges in Traditional Field Sales

Despite their scale, many healthcare sales teams still rely on outdated tools that drag down performance:

Paper-based reporting: Slows down data consolidation and misses real-time insights
Siloed CRMs: Fragmented systems lead to broken workflows

According to a study by HubSpot, 32% of reps spend at least an hour per day just entering data into CRMs.

Managing Visits: Visits require planning, which may involve a lot of stress since doctors have a busy schedule, making it difficult for sales reps to meet them.
Inconsistent feedback loops: Managers struggle to coach and support reps effectively
Compliance gaps: Manual processes are audit-heavy and unreliable

These issues don’t just affect productivity—they erode trust, delay decisions, and increase revenue leakage.

What a Mobile-First Sales App in Healthcare Should Deliver

According to Deloitte’s 2025 Global Healthcare Executive Outlook, organizations are prioritizing digital tools to reduce burnout, drive efficiency, and enable real-time collaboration. A mobile-first sales app in healthcare is a critical part of this shift—especially for hybrid field teams dealing with fragmented systems and growing compliance demands.

Core Features of a Mobile-First Sales App in Healthcare

1. Smart Visit Planning & Route Optimization

Field reps can plan high-impact visits, reduce travel time, and log interactions efficiently. Geo-tagged entries ensure field activity transparency.

2. In-App KYC & E-Detailing

According to Viseven, over 60% of HCPs prefer on-demand digital content over live rep interactions, and self-detailing can increase engagement up to 3x compared to traditional methods.
By enabling self-detailing within the mobile app, reps can deliver compliance-approved content, enable interactive, personalized detailing during or after HCP visits, and give HCPs control over when and how they engage.

3. Real-Time Escalation & Commission Tracking

Track escalation tickets and incentive eligibility on the go, reducing back-and-forth and improving rep satisfaction.

4. Centralized Knowledge Hub

Push product updates, training videos, and compliance checklists—directly to reps’ devices. Maintain alignment across distributed teams.

5. Live Dashboards for Performance Tracking

Sales leaders can view territory-wise performance, rep productivity, and engagement trends instantly, enabling proactive decision-making.

Case in Point: Digitizing Sales for a Leading Pharma Firm

Mantra Labs partnered with a top Indian pharma firm to streamline pharmacy workflows inside their ecosystem.

The Challenge:

Pharmacists were struggling with operational inefficiencies that directly impacted patient care and satisfaction.
Delays in prescription fulfillment were becoming increasingly common due to a lack of real-time inventory visibility and manual processing bottlenecks.
Critical stock-out alerts were either missed or delayed, leading to unavailability of essential medicines when needed.
Additionally, communication gaps between pharmacists and prescribing doctors led to frequent clarifications, rework, and slow turnaround times—affecting both speed and accuracy in dispensing medication.

These challenges not only disrupted the pharmacy workflow but also created a ripple effect across the wider care delivery ecosystem.

Our Solution:

We designed a custom digital pharmacy module with:

Inventory Management: Centralized tracking of sales, purchases, returns, and expiry alerts
Revenue Snapshot: Real-time tracking of dues, payments, and cash flow
ShortBook Dashboard: Stock views by medicine, distributor, and manufacturer
Smart Reporting: Instant downloadable reports for accounts, stock, and sales

Business Impact:

2x faster prescription fulfillment, reducing wait times and improving patient experience
27% reduction in stock-out incidents through real-time alerts and inventory visibility
81% reduction in manual errors, thanks to automation and real-time dashboards
Streamlined doctor-pharmacy coordination, leading to fewer clarifications and faster dispensing

Integration Is Key

A mobile-first sales app in healthcare is as strong as the ecosystem it fits into. Mantra Labs ensures seamless integration with:

CRM systems for lead and pipeline tracking
HRMS for leave, attendance, and performance sync
LMS to deliver ongoing training
Product Catalogs to support detailing and onboarding

Ready to Empower Your Sales Teams?

From lead capture to conversion, Mantra Labs helps you automate, streamline, and accelerate every step of the sales journey.

Whether you’re managing field agents, handling complex product configurations, or tracking customer interactions — we bring the tech & domain expertise to cut manual effort and boost productivity.

Let’s simplify your sales workflows. Book a quick call.

Further Reading: How Smarter Sales Apps Are Reinventing the Frontlines of Insurance Distribution

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