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Artificial Intelligence(AI) is innovating healthcare sector

We are under the spell of the Fourth Revolution or the digital revolution. The ability of technology to help the humankind is empowering each day. With AI, Machine Learning, IoTs, and Virtual Reality we are witnessing a diminishing line between man and machine. While the machine is helping man to live luxuriously, it has also extended its help in saving lives. 
The use cases of Artificial Intelligence[AI] in healthcare are fascinating – be it Robotic Surgery, digital consultation, managing medical records over a blockchain network or a virtual nurse assisting you. AI in health is assisting machines to sense, analyze, act, diagnose and help in the clinical and administrative task in a hospital.

Let’s explore in detail on how AI is helping humans to stay healthy and save lives.

Assisting Patient at Every Step

An AI app/product could effectively scan the medical records and help in diagnosing the particular disease, minimizing chances of human error. Based on the prescriptive analysis, the AI software could aid real-time case prioritization. It can precisely analyze actions and predict the risk associated with specific clinical procedures.
AI programs could also help in providing personalized services based on patient data and moods. In fact, an AI app can also recommend the best doctor as per your medical record. AI can be a helping hand for many expectant mothers, with continuous monitoring and ability of early diagnosis.

Several wearable devices and health apps are assisting customers in keeping track of their health. Health apps like Cure.fit help customers to order healthy food and keep tabs on their daily workouts. People can also book appointments and buy medicines through apps like Practo. 

 

Reaching New Heights in Research and Development

Collecting data samples of all the patient in a clinic/hospital, applying big data techniques and deep learning technology could help in extracting meaningful information. Such information could be used to study pattern for a disease or about an individual.
Genetics and study of genes are one of the most crucial jobs in healthcare, with AI the study could be exhaustive and precise resulting in impactful drugs and medicine. Applying medical intelligence could help in understanding the connection between drug and disease at the root level.

Helping Hospitals with Pricing, Risk, and Operations

In need of a marketing strategy that highlights the pain points, lessons learned, target segment and market perception? AI could help you. It can present you a unique strategy that helps in modeling competitive pricing charts,understanding market risk and structuring market data into meaningful actions. Rehauling of your repetitive tasks or back office could be achieved by implementing Robotic Process Automation[RPA] into your system.

With voice-enabled chatbots and video conferencing chatbots, customer queries and appointment booking can be facilitated in private clinics and healthcare sectors 

 

Virtual Nurses, Healthcare Bots

Are you in need of the second opinion from the country’s best doctor at the convenience of your home? AI can help you with Digital Consultation. Or you need a nurse who helps in keeping track of your medicines and food; Virtual Nurse is on his way. Or you need help in picking the best diagnostic center based on your health records? Or you need help in what are the side effects of a drug? Healthcare bots are in for the rescue.

All of this may sound like a sci-fi movie being watched, but now is a possibility with AI and machine learning technology.

Other significant innovation is the chatbot. Chatbots help in raising alarms during life-threatening incidents and save the needful. During an emergency situation, a call made by the chatbot to the needy’s family/ friends or a health center can help the suffering person.

Write us at hello@mantralabsglobal.com to know how we are helping healthcare businesses through AI technology.

Check out the webinar on ‘Digital Health Beyond COVID-19: Bringing the Hospital to the Customer’ on our YouTube channel to know more about how the digital health industry is disrupting the traditional ways of healthcare. 

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How Smarter Sales Apps Are Reinventing the Frontlines of Insurance Distribution

The insurance industry thrives on relationships—but it can only scale through efficiency, precision, and timely distribution. While much of the digital transformation buzz has focused on customer-facing portals, the real transformation is happening in the field, where modern sales apps are quietly driving a smarter, faster, and more empowered agent network.

Let’s explore how mobile-first sales enablement platforms are reshaping insurance sales across prospecting, onboarding, servicing, renewals, and growth.

The Insurance Agent Needs More Than a CRM

Today’s insurance agent is not just a policy seller—they’re also a financial advisor, data gatherer, service representative, and the face of the brand. Yet many still rely on paper forms, disconnected tools, and manual processes.

That’s where intelligent sales apps come in—not just to digitize, but to optimize, personalize, and future-proof the entire agent journey.

Real-World Use Cases: What Smart Sales Apps Are Solving

Across the insurance value chain, sales agent apps have evolved into full-service platforms—streamlining operations, boosting conversions, and empowering agents in the field. These tools aren’t optional anymore, they’re critical to how modern insurers perform. Here’s how leading insurers are empowering their agents through technology:

1. Intelligent Prospecting & Lead Management

Sales apps now empower agents to:

  • Prioritize leads using filters like policy type, value, or geography
  • Schedule follow-ups with integrated agent calendars
  • Utilize locators to look for nearby branch offices or partner physicians
  • Register and service new leads directly from mobile devices

Agents spend significantly less time navigating through disjointed systems or chasing down information. With quick access to prioritized leads, appointment scheduling, and location tools—all in one app—they can focus more on meaningful customer interactions and closing sales, rather than administrative overhead.

2. Seamless Policy Servicing, Renewals & Claims 

Sales apps centralize post-sale activities such as:

  • Tracking policy status, premium due date, and claims progress
  • Sending renewal reminders, greetings, and policy alerts in real-time
  • Accessing digital sales journeys and pre-filled forms.
  • Policy comparison, calculating premiums, and submitting documents digitally
  • Registering and monitoring customer complaints through the app itself

Customers receive a consistent and seamless experience across touchpoints—whether online, in-person, or via mobile. With digital forms, real-time policy updates, and instant access to servicing tools, agents can handle post-sale tasks like renewals and claims faster, without paperwork delays—leading to improved satisfaction and higher retention.

3. Remote Sales using Assisted Tools

Using smart tools, agents can:

  • Securely co-browse documents with customers through proposals
  • Share product visualizations in real time
  • Complete eKYC and onboarding remotely.

Agents can conduct secure, interactive consultations from anywhere—sharing proposals, visual aids, and completing eKYC remotely. This not only expands their reach to customers in digital-first or geographically dispersed markets, but also builds greater trust through real-time engagement, clear communication, and a personalized advisory experience—all without needing a physical presence.

4. Real-Time Training, Performance & Compliance Monitoring

Modern insurance apps provide:

  • On-demand access to training material
  • Commission dashboards and incentive monitoring
  • Performance reporting with actionable insights

Field agents gain access to real-time performance insights, training modules, and incentive tracking—directly within the app. This empowers them to upskill on the go, stay motivated through transparent goal-setting, and make informed decisions that align with overall business KPIs. The result is a more agile, knowledgeable, and performance-driven sales force.

5. End-to-End Sales Execution—Even Offline

Advanced insurance apps support:

  • Full application submission, from prospect to payment
  • Offline functionality in low-connectivity zones
  • Real-time needs analysis, quote generation, and e-signatures
  • Multi-login access with secure OTP-based authentication

Even in low-connectivity or remote Tier 2 and 3 markets, agents can operate at full capacity—thanks to offline capabilities, secure authentication, and end-to-end sales execution tools. This ensures uninterrupted productivity, faster policy issuance, and adherence to compliance standards, regardless of location or network availability.

6. AI-Powered Personalization for Health-Linked Products

Some forward-thinking insurers are combining AI with health platforms to:

  • Import real-time health data from fitness trackers or health apps 
  • Offer hyper-personalized insurance suggestions based on lifestyle
  • Enable field agents to tailor recommendations with more context

By integrating real-time health data from fitness trackers and wellness apps, insurers can offer hyper-personalized, preventive insurance products tailored to individual lifestyles. This empowers agents to move beyond transactional selling—becoming trusted advisors who recommend coverage based on customers’ health habits, life stages, and future needs, ultimately deepening engagement and improving long-term retention.

The Mantra Labs Advantage: Turning Strategy into Scalable Execution

We help insurers go beyond surface-level digitization to build intelligent, mobile-first ecosystems that optimize agent efficiency and customer engagement—backed by real-world impact.

Seamless Sales Enablement for Travel Insurance

We partnered with a leading travel insurance provider to develop a high-performance agent workflow platform featuring:

  • Secure Logins: Instant credential-based access without sign-up friction
  • Real-Time Performance Dashboards: At-a-glance insights into daily/monthly targets, policy issuance, and collections
  • Frictionless Policy Issuance: Complete issuance post-payment and document verification
  • OCR Integration: Auto-filled customer details directly from passport scans, minimizing errors and speeding up onboarding

This mobile-first solution empowered agents to close policies faster with significantly reduced paperwork and data entry time—improving agent productivity by 2x and enabling sales at scale.

Engagement + Analytics Transformation for Health Insurance

For one of India’s leading health insurers, we helped implement a full-funnel engagement and analytics stack:

  • User Journey Intelligence: Replaced legacy systems to track granular app behavior—policy purchases, renewals, claims, discounts, and drop-offs. Enabled real-time behavioral segmentation and personalized push/email notifications.
  • Gamified Wellness with Fitness Tracking: Added gamified fitness engagement, with rewards based on step counts and interactive nutrition quizzes—driving repeat app visits and user loyalty.
  • Attribution Tracking: Trace the exact source of traffic—whether it’s a paid campaign, referral program, or organic source—adding a layer of precision to marketing ROI.
  • Analytics: Integrated analytics to identify user interest segments. This allowed for hyper-targeted email and in-app notifications that aligned perfectly with user intent, driving both relevance and response rates.

Whether you’re digitizing field sales, gamifying customer wellness, or fine-tuning your marketing engine, Mantra Labs brings the technology depth, insurance expertise, and user-first design to turn strategy into scalable execution.

If you’re ready to modernize your agent network – Get in touch with us to explore how we can build intelligent, mobile-first tools tailored to your distribution strategy. Just remember, the best sales apps aren’t just tools, they’re growth engines; and field sales success isn’t about more apps. It’s about the right workflows, in the right hands, at the right time.

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