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The Next Big Thing for Big Tech: AI as a Service

4 minutes, 9 seconds read

The biggest challenge with AI practitioners (so far) is to find a considerable volume of relevant data to feed machine learning algorithms. And nobody ever thought that this problem would be resolved in the blink of an eye. 

With huge data repositories, the crowned tech giants —  Amazon, Google, Microsoft, Apple, IBM, Salesforce, SAP, Oracle, Alibaba and Baidu have become the AI leaders of today. Their next venture into AI as a Service (AIaaS), adequately powered by Data as a Service is, yet again, prone to disrupt Digital. 

How will AI as a Service impact businesses?

Organizations may have centuries-old data with them, and they might even invest in digitizing all historic data to generate volume. But, is this data a good fodder for machine learning models? Certainly not. Consumers today are way different from yesterday. What the world needs is real-time data. And who has it? The aforementioned AI leaders, who not only made efforts to collect data but also made arrangements to organize them and use them wherever, whenever. 

Today, Google Home has over half a billion users; meaning — there’s no scarcity of data. With this, Google cloud offers a range of AIaaS products like AI Hub — a repository of plug-and-play AI components; AI building blocks — to make developers utilize structured data into their applications; and an AI platform — a development environment to let data scientists and ML developers quickly take projects from ideation to deployment. 

The point is, the quest for quality data to train ML models is nearly over. The hunt for Machine Learning experts is seeing an end. Because with Google Cloud AutoML developers with limited ML expertise will be able to train their specific ML models. Similarly, Amazon SageMaker provides Managed Spot Training, which can reduce ML models’ training cost by 90%. This drastic cost reduction will encourage businesses to adopt AI at a larger scale; thus opening new avenues for innovations.

Is AIaaS different from MLaaS (Machine Learning as a Service)?

MLaaS is a set of services that offer ready-made Machine Learning tools. Organizations can utilize this as a part of their working needs. The popular MLaaS services available today are (mostly from Amazon, Google, Microsoft, and IBM)-

1. Natural language processing

2. Speech recognition

3. Computer vision

4. Video and image analysis

While ML corresponds to making machines learn by themselves, AI focuses on both the acquisition and application of information. AI is the process of simulation of natural intelligence to solve complex problems. AIaaS, thus, broadens the scope of MLaaS by enabling machines with cognitive capabilities.

We’re rapidly moving beyond the algorithms that were designed to deliver experiences based on predefined rules. “AI… is a group of algorithms that can modify its algorithms to create new algorithms in response to learned inputs…” (Kaya Ismail, CMSWire)

How will AI as a Service disrupt digital products and experiences?

  • With the commercialization of AI, most of the digital products will be equipped with AI.
  • The time-to-market for AI and ML-based products will reduce drastically.
  • AI-enabled products comply with connected data ecosystems, which enables effective organization and utilization of huge volumes of data.
  • AIaaS will deliver multi-layer insights to humans at a moment’s notice. 
  • It will smartly integrate different technologies (like AR) on-need basis.
  • Making sense of regional language data will be no more challenging.
  • Delivering intuitive experiences will become much simpler. For instance, the Google Translate app automatically takes input from the user’s device language settings and applies augmented reality experience to scanned images. 
  • It will connect the dots — IoT, Driverless cars, drones, hyperloop, and even space technologies.

[Related: The State of AI in Insurance 2020]

Getting the edge over operations for the next era of tech

Cloud is changing the AI marketplace and serverless computing is making it possible for developers to quickly get AI applications up and running. Also, the prime enabler of AI as a Service business is information services. The biggest change that serverless computing has brought is — it has eliminated the need to scale physical database hardware. For instance, Amazon Aurora extends the performance and availability of commercial-grade databases at 1/10th of the cost. To mention, Netflix moved its database to AWS to leverage the benefits of serverless computing. Another example of distributed infrastructure for data is that of Microsoft Azure Data Lake. It dynamically allocates or deallocates resources, enabling a pay-per-use model. 

While business benefits from AI as a Service are immense, the competition among AI Leaders is not less. Tech giants pour billions of dollars in AI research to shape the business of the future. What we see today is the outcome of decades of hardship and the quest to get the best minds to execute their AI strategy. 

Read the story – The Big Five of Tech are winning more often with AI — The AI race so far.

We are helping leading Insurers like Aditya Birla Health Insurance, Religare, DHFL Pramerica, and many more in their AI initiatives. Please feel free to talk to us for your AI strategy roadmap and implementation. Drop us a line at hello@mantralabsglobal.com

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Platform Engineering: Accelerating Development and Deployment

The software development landscape is evolving rapidly, demanding unprecedented levels of speed, quality, and efficiency. To keep pace, organizations are turning to platform engineering. This innovative approach empowers development teams by providing a self-service platform that automates and streamlines infrastructure provisioning, deployment pipelines, and security. By bridging the gap between development and operations, platform engineering fosters standardization, and collaboration, accelerates time-to-market, and ensures the delivery of secure and high-quality software products. Let’s dive into how platform engineering can revolutionize your software delivery lifecycle.

The Rise of Platform Engineering

The rise of DevOps marked a significant shift in software development, bringing together development and operations teams for faster and more reliable deployments. As the complexity of applications and infrastructure grew, DevOps teams often found themselves overwhelmed with managing both code and infrastructure.

Platform engineering offers a solution by creating a dedicated team focused on building and maintaining a self-service platform for application development. By standardizing tools and processes, it reduces cognitive overload, improves efficiency, and accelerates time-to-market.  

Platform engineers are the architects of the developer experience. They curate a set of tools and best practices, such as Kubernetes, Jenkins, Terraform, and cloud platforms, to create a self-service environment. This empowers developers to innovate while ensuring adherence to security and compliance standards.

Role of DevOps and Cloud Engineers

Platform engineering reshapes the traditional development landscape. While platform teams focus on building and managing self-service infrastructure, application teams handle the development of software. To bridge this gap and optimize workflows, DevOps engineers become essential on both sides.

Platform and cloud engineering are distinct but complementary disciplines. Cloud engineers are the architects of cloud infrastructure, managing services, migrations, and cost optimization. On the other hand, platform engineers build upon this foundation, crafting internal developer platforms that abstract away cloud complexity.

Key Features of Platform Engineering:

Let’s dissect the core features that make platform engineering a game-changer for software development:

Abstraction and User-Friendly Platforms: 

An internal developer platform (IDP) is a one-stop shop for developers. This platform provides a user-friendly interface that abstracts away the complexities of the underlying infrastructure. Developers can focus on their core strength – building great applications – instead of wrestling with arcane tools. 

But it gets better. Platform engineering empowers teams through self-service capabilities.This not only reduces dependency on other teams but also accelerates workflows and boosts overall developer productivity.

Collaboration and Standardization

Close collaboration with application teams helps identify bottlenecks and smooth integration and fosters a trust-based environment where communication flows freely.

Standardization takes center stage here. Equipping teams with a consistent set of tools for automation, deployment, and secret management ensures consistency and security. 

Identifying the Current State

Before building a platform, it’s crucial to understand the existing technology landscape used by product teams. This involves performing a thorough audit of the tools currently in use, analyzing how teams leverage them, and identifying gaps where new solutions are needed. This ensures the platform we build addresses real-world needs effectively.

Security

Platform engineering prioritizes security by implementing mechanisms for managing secrets such as encrypted storage solutions. The platform adheres to industry best practices, including regular security audits, continuous vulnerability monitoring, and enforcing strict access controls. This relentless vigilance ensures all tools and processes are secure and compliant.

The Platform Engineer’s Toolkit For Building Better Software Delivery Pipelines

Platform engineering is all about streamlining and automating critical processes to empower your development teams. But how exactly does it achieve this? Let’s explore the essential tools that platform engineers rely on:

Building Automation Powerhouses:

Infrastructure as Code (IaC):

CI/CD Pipelines:

Tools like Jenkins and GitLab CI/CD are essential for automating testing and deployment processes, ensuring applications are built, tested, and delivered with speed and reliability.

Maintaining Observability:

Monitoring and Alerting:

Prometheus and Grafana is a powerful duo that provides comprehensive monitoring capabilities. Prometheus scrapes applications for valuable metrics, while Grafana transforms this data into easy-to-understand visualizations for troubleshooting and performance analysis.

All-in-one Monitoring Solutions:

Tools like New Relic and Datadog offer a broader feature set, including application performance monitoring (APM), log management, and real-time analytics. These platforms help teams to identify and resolve issues before they impact users proactively.

Site Reliability Tools To Ensure High Availability and Scalability:

Container Orchestration:

Kubernetes orchestrates and manages container deployments, guaranteeing high availability and seamless scaling for your applications.

Log Management and Analysis:

The ELK Stack (Elasticsearch, Logstash, Kibana) is the go-to tool for log aggregation and analysis. It provides valuable insights into system behavior and performance, allowing teams to maintain consistent and reliable operations.

Managing Infrastructure

Secret Management:

HashiCorp Vault protects secretes, centralizes, and manages sensitive data like passwords and API keys, ensuring security and compliance within your infrastructure.

Cloud Resource Management:

Tools like AWS CloudFormation and Azure Resource Manager streamline cloud deployments. They automate the creation and management of cloud resources, keeping your infrastructure scalable, secure, and easy to manage. These tools collectively ensure that platform engineering can handle automation scripts, monitor applications, maintain site reliability, and manage infrastructure smoothly.

The Future is AI-Powered:

The platform engineering landscape is constantly evolving, and AI is rapidly transforming how we build and manage software delivery pipelines. The tools like Terraform, Kubecost, Jenkins X, and New Relic AI facilitate AI capabilities like:

  • Enhance security
  • Predict infrastructure requirements
  • Optimize resource security 
  • Predictive maintenance
  • Optimize monitoring process and cost

Conclusion

Platform engineering is becoming the cornerstone of modern software development. Gartner estimates that by 2026, 80% of development companies will have internal platform services and teams to improve development efficiency. This surge underscores the critical role platform engineering plays in accelerating software delivery and gaining a competitive edge.

With a strong foundation in platform engineering, organizations can achieve greater agility, scalability, and efficiency in the ever-changing software landscape. Are you ready to embark on your platform engineering journey?

Building a robust platform requires careful planning, collaboration, and a deep understanding of your team’s needs. At Mantra Labs, we can help you accelerate your software delivery. Connect with us to know more. 

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