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The Insurance of Tomorrow will be driven by Voice, Vernacular & Video — reveals Mantra Labs’ Market Research on AI Chatbots in Insurance

1 minute, 51 seconds read

Mantra Labs an InsurTech100 firm specializing in AI-first products & Solutions and a Thought Leader in solving real-world front & back-office Insurer challenges announced the publication of “The State of AI Chatbots in Insurance” report curated based on perspectives from senior business managers & executives across the auto, home, life and health markets within the Indian Insurance Landscape.

Over the last five years, Chatbots have become the leading application of AI within Insurance especially for front-line operations like routine customer service and lead management. AI in Insurance will value at $36B by 2026. Chatbots will occupy 40% of overall deployment, predominantly within customer service roles. 

Mantra research report probes into the realistic use cases and deployment of voice, vernacular and video chatbots to deliver superior customer experiences. 

Report highlights:

  • The ‘New Normal’ in Consumer Behavior 
  • The scope of ‘Conversational AI’ in becoming mainstream 
  • Role of bots in augmenting front & back-office operations
  • The future of remote customer support over video
  • Cognitive automation in core insurance processes including underwriting & actuarial science

The complete report can be downloaded here – 


About the report: This report is intended for helping Insurance decision-makers address the critical challenges in implementing AI chatbots for their business processes. Mantra Labs surveyed 102 senior business managers & executives responsible for customer experience operations and technology related decisions for their company, within India. 

About Mantra Labs: Mantra Labs is an InsurTech100 firm specializing in AI-first products & Solutions and has been a Thought Leader in solving real-world front & back-office Insurer challenges.

With a portfolio of innovative solutions and products including Insurance-specific Chatbot, AI-powered Workflow Automation Solution, and Lead Conversion Accelerator; Mantra has strategic partnerships with MongoDB, AWS, Microsoft Azure and IBM Watson and has worked with some of the World’s leading Insurers like SBI General Insurance, Religare, DHFL Pramerica, Aditya Birla Health, and AIA Hong Kong. 

Contact information:
Email: hello@mantralabsglobal.com
Address: Bangalore, India
Phone number: (+91) 99026-19003
Website: https://www.mantralabsglobal.com

This press release is also published for distribution in PR.com and OPN Media.


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A Beginner’s Guide to JSON Data-interchange Format

By :
2 minutes, 46 seconds read

JSON stands for JavaScript Object Notation. It is a subset of JavaScript and an efficient way to deal with data over the internet. It is mainly used for exchanging and storing data. JSON organizes the data quite smoothly and enables easy access. Moreover, it collects data in “forms”, which is readable for humans.

In the early 2000s, JSON format was defined by Douglas Crockford. There are certain rules for JSON syntax which we need to follow for efficient performance. These include the use of square brackets, curly brackets, commas, and value pairs or names. When it comes to the data, then it is necessary to be in the form of value pairs or name. Along the same lines, commas separate data; square and curly brackets hold arrays and objects. Let’s dig into JSON a bit deeper.


JSON is easy for servers as well. Since it deals with the pain text, it makes it easier for servers to interpret data quickly. JSON follows all JavaScript rules and its syntax works impressively on the JavaScript standards. Many people misunderstand JSON as an object. However, it is not true.

Although JSON utilizes JavaScript format, it is a completely different programming language. JSON is responsible for converting data into JS forms of objects in order to store them as text. Besides storing data, you can also use the JSON format for accessing the data.

JSON Formatter

The JSON Formatter is designed to provide the best possible debugging. It is independent and lightweight, which perfectly kicks out the issue of readability. The output from this tool is without link breaks, which saves a lot of device space. JSON Formatter is an amazing online tool that supports all browsers. All you need to do is – submit JSON format file and press enter for output!

JSON formatter

Prettifying JSON Files

There are a number of free online tools to prettify JSON files. To prettify means – making a more readable version of the data. Many people don’t have a firm grip on coding and computer terminologies. If such is the case, you can use online tools for coding and debugging. You can also prettify JSON using the following keys:

OS X: CMD+Ctrl+J

Windows: Ctrl+Alt+J

Linux: Ctrl+Alt+J

Such tools also help in converting files into the desired format. In addition to this, JSON format online provides you lots more facilities to accomplish complex tasks in minimum possible time.

JSON Format Code

Every software has its own extension for storing data and that’s simply JSON. With this extension, you can store or access the written programming code. Application/JSON is used for the Internet Media files, and for the Uniform Type Identifier, public.json is used.

In JSON, users cannot use functions but must mention them as a string. It is possible to convert such strings into functions later on.

JSON Formatter as an Independent Tool

JSON Formatter is an independent tool that provides a new structure to your coding through easy parsing. However, users need to follow all the XML procedures accurately (usually it’s a three-level process) to get full benefits of JSON coding.

You can also use online resources like jsoneditoronline.org to view, edit, format, and transform different JSON documents.

About the author: Urooj Ashraf is the reputation Manager at TurboRankers and has previously worked as Article writer on freelancing platforms. She’s an expert in inbound marketing, WordPress Development and lead generation. Urooj is also an author at daayri.com. Contact her.

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