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Top 25 Disruptive Augmented Reality Use Cases

Augmented Reality (AR) adds virtual interactive experiences in real-world objects. It uses computer-generated perceptual information to enhance users’ sensory experience in a Dimensional Digital World. The majority of AR users are 16-34 years age and 73% of them have expressed deep-satisfaction with their mobile AR experiences. Here’s a gigantic list of augmented reality use cases! 


With features like 3D navigation, driving directions, and visuals of terrains augmented reality is taking the transportation industry to a new dimension. Technically, AR is capable of projecting information on any surface.


WayRay’s Navion tool projects navigation instructions on the windshield. It uses a holographic optical element to create real AR experience without the need for special eye-wear or headgear.


Aero Glass’ AR headsets display VFR (Visual Flight Rules) navigation for airports, cities, villages, airspace, and terrains. It is a great aid for pilots to decide landing approaches, especially when clouds and fog reduce visibility. And, of course, visual cues explain the scenario better than audio instructions.

Mobile Commerce

The current generation is way ahead of the E-commerce era and dwelling in the world of mobile commerce. Here consumers can purchase products through their hand-held devices. Brands are using AR to improve customer interaction on their mobile app. 


Manor, a Swiss department store chain introduced 48 pages augmented catalogue. With a simple scan, users can instantly shop or extract product information, ‘how to use’ guide, etc. from the catalogue.

Augmented Reality Use Cases in Manufacturing, Engineering & Warehousing

AR-enabled wearables in manufacturing can help measure changes, identify unsafe working conditions, and visualize design components and structures. With field-service knowledge engineers and technicians can monitor the field and provide remote expert support in real-time. Organizations are also using AR to improve productivity in out-of-office or away-from-desk jobs.

#National Water Company, Israel

Israel’s National Water Company uses AR smart glasses and mobile app platform to superimpose markings, messages, and diagrams directly onto the engineer’s field of view. 


Boeing’s Engineering division is using Skylight AR Glasses, a wearable alternative to finding instructions on laptops or papers.

“We now want to introduce AR into the services part of our business so we may service our own, and third-party products, for our end-customers.”

Ted Colbert, CIO, The Boeing Company


Atheer offers real-time service resolution through step-by-step task guidance.


Ubimax has developed AR glasses (wearables) to provide pickers route guidance in warehouses.

AR Use Cases in Healthcare

AR can provide visual prosthetics and is helping the healthcare sector in many ways. Researchers and doctors are aspiring to perform complex surgeries with AR.


NuEyes uses special AR glasses to help people with visual impairment. Using AR glasses, people can accomplish day-to-day computer work, traveling within airports, Ubers, and other cities.


AccuVein is using AR’s tracking feature to spot veins while inserting IVs. It is making clinical processes (viz. cosmetics, vascular, and blood-draw) more accurate.

#Sahlgrenska University Hospital Research on Phantom Limbs Pain

The Chalmers University of Technology in collaboration with Sahlgrenska University Hospital have successfully tested augmented reality to reduce phantom limb pain felt by amputees. 

<Image – screen shot: https://www.youtube.com/watch?time_continue=120&v=0wp-SigTeLs>

Augmented Reality Use Cases in Education

Academic institutions are using AR for interactive in-depth training. 

#Cleveland Clinic

Cleveland Clinic at Case Western Reserve University trains human anatomy and surgery through 3D human models.

#Jaguar X Bosch

Jaguar Land Rover (JLR) trains employees to assemble and repair with more than ‘X-Ray’ vision of the car. This saves the time and effort of reinstalling the entire dashboard of the Range Rover Sport vehicle.

#AR Flashcards

Edshelf’s AR Flashcard is making learning interactive and engaging for toddlers. Pointing smartphone at printed flashcard pops-up a 3D object on the screen.

In-store Experience

In the quest for customer-engagement, companies are deploying AR to bring immersive experiences.


Starbucks Roastery at Shanghai gives visual cues like a hummingbird flying across the walls, baristas handcrafting beverages in contemporary and vintage brewing devices, Princi bakers baking bread, and much more.

“It’s like Alice in Wonderland meets Willy Wonka.” 

Emily Chang, Sr. VP & CMO, Starbucks, China.

Home Decor

Brands are harnessing 3D rendering features of AR to provide a test-view for customers. AR can merge and position digital items into the real-landscapes. Thus, instead of impulsive buying, customers can test and “be sure” of their purchase decision.


IKEA allows users to view furniture from different angles on its app – Ikea Place. Post reviewing, customers can proceed to buy the product from the same app.


Estiluz uses AR to project virtual lighting into the real-world. The app requires users to print and place ‘markers’ at places where they want to test the lighting. Estiluz app detects the marker and demonstrates how particular lighting will look at that place.

#Home Depot – Project Color

With Home Depot’s Project-Color App users can see how a wall color will look. The app portrays a real picture considering shadows, lightings and objects in the room.

AR Use Cases in Retail

BRP reports, by 2020, nearly 50% of customers would be more likely to shop at a retailer that utilizes augmented reality. Retailers are deploying AR for 3D virtual trials on clothing, compile in-store information, and to build brand authority through unique experiences.


Lenskart allows users to experience a 3D Try-on of its glasses using AR.


Lacoste utilizes the tracking feature of AR to let their users try on different shoes virtually.


Users can try different makeup on their photo in the Virtual Artist App from Sephora. The app bridges the gap between product trial and purchase.


By positioning the smartphone at Zara’s graphic signage, mannequins seemingly come to life in people’s screen displays. Customers can purchase their look in a single touch on the Zara AR app.


The gaming industry is an early adopter of AR technology. Gaming only brought people’s attention towards AR on a commercial scale. 

#Pokémon GO- Mobile Game

The game incorporates 3D visuals of virtual creatures (Pokémon). Using the player’s mobile device GPS, the game locates, captures, battles and trains Pokémon in a real-world location.

Augmented Reality Use Cases in Marketing

Marketers are rolling out AR-based campaigns to amplify the brands’ perception among consumers. AR is not only helping brands harness customer engagement, but also promote the product to a wider customer base.


In a campaign to promote the relaunch of limited-edition Jim shoes, Airwalk used geolocation (an AR feature) to create invisible pop-up shops.


For Super Bowl LII, StubHub rolled out an AR feature on its mobile app allowing ticket buyers to see a virtual 3D model of the U.S. Bank Stadium.


In 2014, Pepsi introduced an augmented reality bus stop campaign to give commuters an unbelievable moment in their day. 

Market and market research states, growing at a CAGR of 40%, Augmented
Reality applications will explode in the near future and reach $61.39 bn in revenue by 2023.

We specialize in developing industry-specific interactive products and solutions. Drop us a hello at hello@mantralabsglobal.com for queries related to augmented reality.


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MantraTalks Podcast with Parag Sharma: Delivering Digital-first Health Experiences for Patient Care in the New Normal

6 minutes read

The healthcare industry took the brunt of the Covid-19 pandemic from the very beginning. It was, and still is, a humongous task for hospitals to deal with the rising number of COVID patients as well as handling the regular consults. 

To delve deeper into the state of healthcare in the COVID times, we interviewed Parag Sharma, CEO, Mantra Labs Pvt Ltd. Parag shares his insights on how technology can help in delivering digital-first health experiences for patient care in the New Normal.

Parag is a product enthusiast and tinkerer at heart and has been at the forefront of developing innovative products especially in the field of AI. He also holds over ten years of experience working in the services line and has been instrumental in launching several startups in the Internet & Mobile space. His rich domain expertise and innovative leadership have helped Mantra climb to the top 100 innovative InsurTechs in the World – selected by FinTech Global. 

Catch the interview:  

Connect with Parag- LinkedIn

COVID-19 and Its impact on Healthcare Organizations

Considering the COVID situation, according to you how has COVID-19 impacted the IT & service operations among healthcare organizations?

Parag:  Since the onset of COVID-19, the healthcare sector has been deeply impacted. Institutions are facing a serious crunch in manpower. IT support systems which were usually manned and managed by a large team of IT professionals are not available in the same strength. Resource allocation’ is one of the biggest concerns due to physical and mental exhaustion of the healthcare workforce. 

Hospitals are facing issues such as operational disruption due to staff quarantine, supply-chain delays and sudden decline in patient footfalls, difficulty in sustaining fixed costs, etc. People are not comfortable getting out of the safety confinements of their homes due to the rising risk of getting infected with the virus. Hospitals will have to reassess their future strategy and budgets in light of the uncertain economic situation.

Preparing for the Future

What can hospitals do to ensure the continuity of their customer-facing operations in the wake of a second Pandemic wave?

Parag: There are many things that hospitals can do to manage themselves in this hour of crisis. Being more digital than what they are would be one step forward for all of them. They can bring their IT systems to the cloud so that the person can access data and manage their work remotely. They can enable their patients to book appointments and enquire about services through apps and chatbots which won’t require them to call the reception or come to the hospital. These are some of the services which hospitals can provide to their customers with minimum physical contact. 

Related: Manipal Hospital’s move to a self-service healthcare mobile application

Hospitals can extend Telehealth services to their patients. Recently, telehealth has proved to be useful especially when there is asymmetry between the number of patients and healthcare providers. I think it will be very useful for healthcare institutions to deploy telehealth solutions to provide medical facilities to people who have so far been outside the benefits of healthcare.

New Expectations in Health Experiences

Is consumer behavior defined by the ‘new normal’ going to change the way we access healthcare from this point on?

Parag: Yes, people will expect a completely different way to access healthcare services from now on. Hospitals should gear-up and rise to this occasion. The pandemic has also provided a new opportunity to adopt a completely different approach in the way healthcare is delivered. They always felt that medical care cannot be provided remotely but now this is happening and people are appreciating remote healthcare services. Hospitals and healthcare institutions are convinced that telehealth and remote care will be more successful soon.

Technology in Healthcare can Bridge Operational Gaps

What are the operational challenges, as far as digital capabilities go, that hospitals are facing currently? And, what steps must they take to bridge these gaps?

Parag: Operational challenges are not just digital challenges. But a lot of these challenges can be addressed with technology. For example, Electronic Health Records which hospitals manage within the premises can be moved to the cloud so that the person can access these records on the cloud itself and need not come to the hospital. 

Related: Medical Image Management: DICOM Images Sharing Process

Secondly, if you deploy telehealth and telemedicine solutions, irrespective of where your patients are or doctors are, hospitals can deliver the required care to its patients. You can even extend your diagnostics services to your patients by giving them an application through which they can seamlessly book appointments for consults, diagnostics, or pathological services and resolve their queries, etc. Simply by giving a seamless interface either through bots or applications can go a long way in providing better health experiences to the customers.

Role of Chatbots in Superior Customer Experiences

According to you, what role does chatbots powered by Artificial Intelligence have in the Healthcare CX landscape?

Parag: Chatbots are the simplest example of the implementation of AI-based technology in healthcare. There are a lot of things which bots can do simplistically. For example, if a patient wants to book an appointment with the doctors, instead of going through a complex web applications and interfaces, what if I can simply write “I want to book an appointment with the doctor Dr. XYZ at 4 pm” and the bot can figure out in case the time slot is available with that particular doctor, it will confirm the appointment followed by a payment process if the payment has to be made upfront. 

Apart from this, you can extend your bots to provide e-consultations where doctors can do remote consultations via audio and video features of a chatbot. So there is a huge scope for bots beyond answering routine queries by customers or booking appointments. It does not stop just there. You can extend chatbot functionalities to support functions such as admin, HR, finance, and business process efficiency so that they can provide better services to their customers.

Related: Healthcare Chatbots: Innovative, Efficient, and Low-cost Care

Chatbot Use Cases in Healthcare

Could you tell us some possible bot use cases for delivering better customer experiences to digital health users?

Parag: Apart from booking appointments and resolving customer queries, these bots can conduct remote consultations, internal processes, health symptom checker, out-patient video consultation, second opinion consultation, ordering medicines, psychological counseling & mental wellness, scenario-based risk advice, Heroism Recognition for employees, etc. Also, it can be further extended to help patients enquire about health insurance related queries, and all the interactions between insurance companies and hospitals can be provided to the patient. 

Related: Healthcare & Hospitals Use Cases | Digital Health

The Road Ahead

COVID-19 has forced hospitals to revise patient support strategy with limited operational staff that is bringing every day a new challenge. A way out is to heavily rely on digital innovation.

In India we have a disparity between the no. of healthcare providers and care seekers. Without technology, I don’t think there is any way healthcare institutions will be able to scale to a level where they can provide meaningful services to such a large number of people. Hospitals can invest in setting up an information exchange; making the process as seamless as possible; and removing all possible inefficiencies from the supply chain through technology.

Future growth for hospitals will come from digital technology because patients will opt more for digital platforms. And it is up to hospitals to catch up with the pace at which modern technology is developing. We, at Mantra Labs, have achieved several use cases including hospitals/diagnostic centers that are able to deliver superior health experiences.


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