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Economic Downturn: Where Should Emerging Tech Firms Channel Their Investments?

As we stepped into 2023, the shadow of an economic slowdown loomed large over the global business landscape. Recent data points to a tangible shift in the economic tide. For instance, McKinsey’s latest survey reveals a pronounced wariness among executives about the future of the global economy, more so than at the start of 2022​​. This apprehension is not unfounded, as businesses across various sectors grapple with the ripple effects of this slowdown. The cautious stance of companies is reflected in their investment patterns and strategic decisions, signaling a crucial period of reassessment and recalibration.

Understanding the Slowdown: Causes and Corporate Impact

The economic slowdown that has been casting its shadow in 2023 didn’t emerge out of thin air; it’s the culmination of a series of events and factors that have been simmering for a while. It all began with the ripple effects of the COVID-19 pandemic, which disrupted global supply chains and led to unprecedented shifts in consumer behavior. The pandemic’s impact was further exacerbated by geopolitical tensions and trade wars, particularly between major economies like the United States and China.

In this context, the major economies around the globe, including the U.S., the European Union, and China, have experienced a significant downturn. This has been reflected in various economic indicators like GDP growth rates, consumer spending, and unemployment rates.

To put things into perspective, let’s consider two major companies: Apple and Amazon. Pre-pandemic, Apple’s annual research and development expenditure was consistently increasing, reaching around $18.75 billion in 2020. However, in the wake of the economic slowdown, there’s a noticeable tapering in their spending pattern. Similarly, Amazon, known for its aggressive expansion and investment strategies, reported a decrease in its year-on-year growth rate in 2022, a stark contrast to its usual robust growth figures.

These spending patterns are a direct response to a blend of factors – reduced consumer demand, supply chain disruptions, and a general atmosphere of uncertainty fueled by global political unrest and economic instability. Businesses are being forced to rethink their strategies, often choosing to tighten their belts rather than invest in new ventures or expansion plans.

How Does This Help?

By understanding the reasons behind the slowdown and observing the actions of major players, businesses can better navigate these challenging times. It’s crucial to recognize the signs of economic shifts and adapt accordingly, whether that means revising spending, re-evaluating investment strategies, or even temporarily putting expansion plans on hold. The key is to remain agile and responsive to the ever-changing economic landscape.

Tackling Economic Slowdown through Strategic Capital Allocation

In these times of economic uncertainty, it’s crucial for companies to exercise caution in their capital allocation. The focus should be on investing in areas with the most potential for sustainability and growth, despite the prevailing challenges. Let’s delve into three key strategies that companies can adopt:

Investing in Digital Transformation: In an era where technology is king, companies investing in digital transformation tend to stay ahead. For instance, Netflix’s continuous investment in its streaming technology and content personalization has helped it maintain a competitive edge, even during economic downturns.

Focusing on Core Competencies: Concentrating on core business areas can lead to more efficient use of resources. Microsoft, for example, has consistently focused on its core software and cloud services, which has helped it weather various economic storms successfully.

Sustainable Practices and Long-Term Planning: Companies that invest in sustainability and long-term planning often emerge stronger. Unilever’s commitment to sustainability has enhanced its brand reputation and led to cost savings and innovation, proving beneficial in times of economic hardship.

These strategies are not just about cutting costs; they’re about smart investment. By focusing on areas with the highest potential return, companies can make the most of their resources, even when those resources are limited.

How Innovating Can Help Companies Overcome Slowdown?

In times of economic slowdown, innovation becomes more than just a buzzword; it’s a survival strategy. When traditional markets stagnate, and consumer spending tightens, innovative products and services can open new revenue streams and even create their own markets. Here’s why and how companies should prioritize innovation during economic downturns:

Innovation as a Differentiator: In a crowded market, innovation helps companies stand out. Take, for example, Tesla’s focus on electric vehicles. Even in periods of economic downturn, Tesla’s commitment to innovation not only set it apart from competitors but also helped to establish a new market segment.

Creating Demand: Innovative products can stimulate demand where none existed before. Apple’s introduction of the iPhone is a classic example. By creating a new category of smartphones, Apple not only survived the 2007 economic slump but thrived.

Efficiency and New Solutions: Innovation isn’t just about products; it’s also about processes and finding new ways to solve old problems. Amazon’s investment in AI and robotics for logistics and delivery has not only saved costs but also improved efficiency and customer satisfaction.

Partnering for Innovation

During economic downturns, resources for R&D can be limited. This is where strategic partnerships come into play. Collaborating with tech companies known for their innovative prowess can be a game-changer. For example, a partnership between a traditional car manufacturer and a tech firm specializing in autonomous driving technology can lead to the development of new, market-ready products faster and more efficiently than either could achieve alone.

We have a good example of Mantra Labs which built an intelligent clinic management solution Connect2Clinic. The platform that allows appointment management, e-consultation, managing multiple clinics, etc., sets a benchmark in digital health. 

Innovation during a slowdown is not just about survival; it’s about setting the stage for future growth. Companies that invest in innovation and smart partnerships can not only weather the current economic challenges but also emerge as industry leaders.

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10 Analytics Tools to Guide Data-Driven Design

Analytics are essential for informing website redesigns since they offer insightful data on user behavior, website performance, and areas that may be improved. Here is a list of frequently used analytics tools to guide data-driven design that can be applied at different stages of the website redesign process. 

Analytics Tools to Guide Data-Driven Design

1. Google Analytics:

Use case scenario: Website Audit, Research, Analysis, and Technical Assessment
Usage: Find popular sites, entry/exit points, and metrics related to user engagement by analyzing traffic sources, user demographics, and behavior flow. Recognize regions of friction or pain points by understanding user journeys. Evaluate the performance of your website, taking note of conversion rates, bounce rates, and page load times.

2. Hotjar:

Use case scenario: Research, Analysis, Heat Maps, User Experience Evaluation
Usage: Use session recordings, user surveys, and heatmaps to learn more about how people interact with the website. Determine the high and low engagement regions and any usability problems, including unclear navigation or form abandonment. Utilizing behavior analysis and feedback, ascertain the intentions and preferences of users.

3. Crazy Egg:
Use case scenario: Website Audit, Research, Analysis
Usage: Like Hotjar, with Crazy Egg, you can create heatmaps, scrollmaps, and clickmaps to show how users interact with the various website elements. Determine trends, patterns, and areas of interest in user behaviour. To evaluate various design aspects and gauge their effect on user engagement and conversions, utilize A/B testing functionalities.

4. SEMrush:

Use case scenario: Research, Analysis, SEO Optimization
Usage: Conduct keyword research to identify relevant search terms and phrases related to the website’s content and industry. Analyze competitor websites to understand their SEO strategies and identify opportunities for improvement. Monitor website rankings, backlinks, and organic traffic to track the effectiveness of SEO efforts.

5. Similarweb:
Use case
scenario: Research, Website Traffic, and Demography, Competitor Analysis
Usage: By offering insights into the traffic sources, audience demographics, and engagement metrics of competitors, Similarweb facilitates website redesigns. It influences marketing tactics, SEO optimization, content development, and decision-making processes by pointing out areas for growth and providing guidance. During the research and analysis stage, use Similarweb data to benchmark against competitors and guide design decisions.

6. Moz:
Use case scenario: Research, Analysis, SEO Optimization
Usage: Conduct website audits in order to find technical SEO problems like missing meta tags, duplicate content, and broken links. Keep an eye on a website’s indexability and crawlability to make sure search engines can access and comprehend its material. To find and reject backlinks that are spammy or of poor quality, use link analysis tools.

7. Ahrefs:
Use case scenario:
Research, Analysis, SEO Optimization

Usage: Examine the backlink profiles of your rivals to find any gaps in your own backlink portfolio and possible prospects for link-building. Examine the performance of your content to find the most popular pages and subjects that appeal to your target market. Track social media activity and brand mentions to gain insight into your online reputation and presence.

8. Google Search Console:

Use case scenario: Technical Assessment, SEO Optimization
Usage: Monitor website indexing status, crawl errors, and security issues reported by Google. Submit XML sitemaps and individual URLs for indexing. Identify and fix mobile usability issues, structured data errors, and manual actions that may affect search engine visibility.

9. Adobe Analytics:
Use case scenario:
Website Audit, Research, Analysis,
Usage: Track user interactions across multiple channels and touchpoints, including websites, mobile apps, and offline interactions. Segment users based on demographics, behavior, and lifecycle stage to personalize marketing efforts and improve user experience. Utilize advanced analytics features such as path analysis, cohort analysis, and predictive analytics to uncover actionable insights.

10. Google Trends:

Use case scenario: Content Strategy, Keyword Research, User Intent Analysis
Usage: For competitor analysis, user intent analysis, and keyword research, Google Trends is used in website redesigns. It helps in content strategy, seasonal planning, SEO optimization, and strategic decision-making. It directs the production of user-centric content, increasing traffic and engagement, by spotting trends and insights.

About the Author:

Vijendra is currently working as a Sr. UX Designer at Mantra Labs. He is passionate about UXR and Product Design.

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