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Is AI replacing Architects?

Architecture is perhaps the most complex discipline operating in more dimensions than any other coordinated human activity. However with the advancement of artificial intelligence, like every other profession, architects to are worried about the level of automation that has already taken away specific tasks from their roles.

While the ‘Humans are hooked and Machines are learning’, AI and ML are disrupting all manner of industries. Although AI has taken decades to go from crazy lab demos to a finished consumer product — today, there are immense possibilities for the industry to be augmented and enhanced by artificial intelligence. 

The earliest sense of advancement in the construction field came with Building Information Modelling (BIM) — a term that has existed since the 1970s, but came to its penultimate fore in the early 2000s, when Autodesk began popularizing the tag. 

The resulting by-product was the BIM software which is a type of intelligent 3D-modelling process used by architecture, engineering, and construction (AEC) practitioners to design and construct any kind of infrastructure. BIM software includes computer-aided design (CAD software) tools and libraries specifically targeted toward architectural design and construction and goes beyond traditional drawings to generate a fully digital model. 

Over several years the BIM (Building Information Modelling) software has had a huge influence on the day-to-day operations undertaken in an architectural firm

The Parametric design or the programming architecture can scrape through several design styles in no time and can come up with a perfect Zaha style building plan — that would otherwise take years to be designed. 

Over the last few decades, BIM has transformed the roles of engineers, contractors, architects, developers, and consultants by allowing them to communicate the same language and collaborate better. It has quite literally revolutionized both the design process itself and the designs themselves. 

BIM software produces an immense volume of big data, so much so that most architecture firms and their consulting partners don’t know what to do with them. Once AI permeated the technological landscape and bled over into every imaginable business use case — the industry learned to create value by collecting, organizing and storing building-related data (collected from models, simulations, etc.) It is now widely believed, that the scope for innovating the most optimal designs for each construction project becomes completely conceivable.

AI BIM = Optimized [Affinity]

When ‘parametric design’ technology is combined with AI that can actually use 6D BIM-models, and can record the whole life cycle of the building — it can come up with better decisions and insights into project execution by learning from the mistakes of the past.

Today, there are machines that can run through an infinite number of datasets, simulate for each model, pick the best option, verify its efficiency and continue to learn and communicate when introduced with the new autonomous building technology.

AI is the next frontier for architecture
Changes in the demographics, technology and business models have opened up a plethora of far-reaching opportunities for architects to explore areas like urban housing in more ecosystems than ever before.

Let’s have a look at some architectural products augmented and enhanced by AI.

Road Printers
The six meters wide machine that can pave entire streets at once. Naturally, the stones fall on the road directly into the appropriate pattern. The device is simple to handle and can finish the work in no time.

Concrete 3D Printers
3D printing as a core method to fabricate buildings or construction components. At a construction scale, it will have a wide variety of applications within the private, commercial, industrial and public sectors. The concrete 3D printers enable faster construction, lower labor costs, increased accuracy, greater integration of function and less waste produced.

Brick Laying Machine
The bot can lay between 300 to 400 bricks an hour, compared to a human which can only lay around 60 to 75 bricks an hour. It works 5 times faster than a human and can alleviate the labor shortage.

Brick Laying & 3D Printing Concrete Drone
Though in its infancy, researchers from Imperial College London have taken the first step towards making this a reality with their work on a drone that is able to ‘3D print’ while it is in flight.

However efficient bots may be, it will always lag in understanding the personality and the character of the customer — and this is where humans intervene.

Architects with the help of AI can create something different from the one-size-fits-all range of products already in the marketplace, to create more personalized solutions that perfectly align with user needs — but it is the imperfections in our creative decisions that truly makes something personal and truly unique.

What is your opinion about AI in architecture? Do you think AI will either augment or eliminate every profession in the near future?

Let us know by commenting.

To know us in person, reach us on hello@mantralabsglobal.com  

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MantraTalks Podcast with Parag Sharma: Delivering Digital-first Health Experiences for Patient Care in the New Normal

6 minutes read

The healthcare industry took the brunt of the Covid-19 pandemic from the very beginning. It was, and still is, a humongous task for hospitals to deal with the rising number of COVID patients as well as handling the regular consults. 

To delve deeper into the state of healthcare in the COVID times, we interviewed Parag Sharma, CEO, Mantra Labs Pvt Ltd. Parag shares his insights on how technology can help in delivering digital-first health experiences for patient care in the New Normal.

Parag is a product enthusiast and tinkerer at heart and has been at the forefront of developing innovative products especially in the field of AI. He also holds over ten years of experience working in the services line and has been instrumental in launching several startups in the Internet & Mobile space. His rich domain expertise and innovative leadership have helped Mantra climb to the top 100 innovative InsurTechs in the World – selected by FinTech Global. 

Catch the interview:  

Connect with Parag- LinkedIn

COVID-19 and Its impact on Healthcare Organizations

Considering the COVID situation, according to you how has COVID-19 impacted the IT & service operations among healthcare organizations?

Parag:  Since the onset of COVID-19, the healthcare sector has been deeply impacted. Institutions are facing a serious crunch in manpower. IT support systems which were usually manned and managed by a large team of IT professionals are not available in the same strength. Resource allocation’ is one of the biggest concerns due to physical and mental exhaustion of the healthcare workforce. 

Hospitals are facing issues such as operational disruption due to staff quarantine, supply-chain delays and sudden decline in patient footfalls, difficulty in sustaining fixed costs, etc. People are not comfortable getting out of the safety confinements of their homes due to the rising risk of getting infected with the virus. Hospitals will have to reassess their future strategy and budgets in light of the uncertain economic situation.

Preparing for the Future

What can hospitals do to ensure the continuity of their customer-facing operations in the wake of a second Pandemic wave?

Parag: There are many things that hospitals can do to manage themselves in this hour of crisis. Being more digital than what they are would be one step forward for all of them. They can bring their IT systems to the cloud so that the person can access data and manage their work remotely. They can enable their patients to book appointments and enquire about services through apps and chatbots which won’t require them to call the reception or come to the hospital. These are some of the services which hospitals can provide to their customers with minimum physical contact. 

Related: Manipal Hospital’s move to a self-service healthcare mobile application

Hospitals can extend Telehealth services to their patients. Recently, telehealth has proved to be useful especially when there is asymmetry between the number of patients and healthcare providers. I think it will be very useful for healthcare institutions to deploy telehealth solutions to provide medical facilities to people who have so far been outside the benefits of healthcare.

New Expectations in Health Experiences

Is consumer behavior defined by the ‘new normal’ going to change the way we access healthcare from this point on?

Parag: Yes, people will expect a completely different way to access healthcare services from now on. Hospitals should gear-up and rise to this occasion. The pandemic has also provided a new opportunity to adopt a completely different approach in the way healthcare is delivered. They always felt that medical care cannot be provided remotely but now this is happening and people are appreciating remote healthcare services. Hospitals and healthcare institutions are convinced that telehealth and remote care will be more successful soon.

Technology in Healthcare can Bridge Operational Gaps

What are the operational challenges, as far as digital capabilities go, that hospitals are facing currently? And, what steps must they take to bridge these gaps?

Parag: Operational challenges are not just digital challenges. But a lot of these challenges can be addressed with technology. For example, Electronic Health Records which hospitals manage within the premises can be moved to the cloud so that the person can access these records on the cloud itself and need not come to the hospital. 

Related: Medical Image Management: DICOM Images Sharing Process

Secondly, if you deploy telehealth and telemedicine solutions, irrespective of where your patients are or doctors are, hospitals can deliver the required care to its patients. You can even extend your diagnostics services to your patients by giving them an application through which they can seamlessly book appointments for consults, diagnostics, or pathological services and resolve their queries, etc. Simply by giving a seamless interface either through bots or applications can go a long way in providing better health experiences to the customers.

Role of Chatbots in Superior Customer Experiences

According to you, what role does chatbots powered by Artificial Intelligence have in the Healthcare CX landscape?

Parag: Chatbots are the simplest example of the implementation of AI-based technology in healthcare. There are a lot of things which bots can do simplistically. For example, if a patient wants to book an appointment with the doctors, instead of going through a complex web applications and interfaces, what if I can simply write “I want to book an appointment with the doctor Dr. XYZ at 4 pm” and the bot can figure out in case the time slot is available with that particular doctor, it will confirm the appointment followed by a payment process if the payment has to be made upfront. 

Apart from this, you can extend your bots to provide e-consultations where doctors can do remote consultations via audio and video features of a chatbot. So there is a huge scope for bots beyond answering routine queries by customers or booking appointments. It does not stop just there. You can extend chatbot functionalities to support functions such as admin, HR, finance, and business process efficiency so that they can provide better services to their customers.

Related: Healthcare Chatbots: Innovative, Efficient, and Low-cost Care

Chatbot Use Cases in Healthcare

Could you tell us some possible bot use cases for delivering better customer experiences to digital health users?

Parag: Apart from booking appointments and resolving customer queries, these bots can conduct remote consultations, internal processes, health symptom checker, out-patient video consultation, second opinion consultation, ordering medicines, psychological counseling & mental wellness, scenario-based risk advice, Heroism Recognition for employees, etc. Also, it can be further extended to help patients enquire about health insurance related queries, and all the interactions between insurance companies and hospitals can be provided to the patient. 

Related: Healthcare & Hospitals Use Cases | Digital Health

The Road Ahead

COVID-19 has forced hospitals to revise patient support strategy with limited operational staff that is bringing every day a new challenge. A way out is to heavily rely on digital innovation.

In India we have a disparity between the no. of healthcare providers and care seekers. Without technology, I don’t think there is any way healthcare institutions will be able to scale to a level where they can provide meaningful services to such a large number of people. Hospitals can invest in setting up an information exchange; making the process as seamless as possible; and removing all possible inefficiencies from the supply chain through technology.

Future growth for hospitals will come from digital technology because patients will opt more for digital platforms. And it is up to hospitals to catch up with the pace at which modern technology is developing. We, at Mantra Labs, have achieved several use cases including hospitals/diagnostic centers that are able to deliver superior health experiences.

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