What Advantages Does a Mid-sized Enterprise Gain by Migrating to the Cloud?

Published on Jan 31, 2024

In today’s fast-paced business world, staying ahead of the competition is crucial for the success of any mid-sized enterprise. One way to gain a competitive edge is through cloud migration.

But what exactly is cloud migration, and what are the advantages for a mid-sized enterprise? This article will explore the answers to these questions and more.

What is Cloud Migration?

“Cloud migration” refers to transferring an organization’s data, applications, and other business elements from on-premises servers to a cloud-based infrastructure. This allows businesses to access their data and applications from anywhere with an internet connection instead of being restricted to a physical location.

Competitive Edge

Cloud migration can give mid-sized enterprises a competitive edge by providing access to the latest technology, tools, and scalability. This allows businesses to quickly adjust their resources and services to meet changing market conditions and customer demands.

Cost Savings

Another significant benefit of cloud migration is cost savings. By moving to the cloud, businesses can eliminate the need for expensive on-premises hardware and maintenance costs.

Cloud-based solutions also offer a pay-as-you-go model, meaning businesses only pay for the resources and services they use.

Mantra Labs recently helped India’s largest private insurer to migrate its customer portal to AWS. It enabled the company to improve its performance and discoverability metrics by 75%. Additionally, it helped them reduce their time to market for new feature launches by 43%.

Also, GlobalSCAPE, a data security company, moved its entire infrastructure to a hybrid cloud model with Microsoft Azure. This resulted in a 30% reduction in infrastructure costs, improved disaster recovery capabilities, and enhanced data security compliance.

Increased Efficiency and Productivity

Cloud migration can also lead to increased efficiency and productivity for mid-sized enterprises. With data and applications accessible from anywhere, employees can work remotely, improving flexibility and reducing the need for physical office space.

Zapier saw a 100% increase in developer productivity after migrating to Amazon Web Services (AWS). Improved collaboration features and access to real-time data also fueled their innovation pipeline.

Enhanced Security

Security is a top concern for any business, and cloud migration can help mid-sized enterprises improve their security measures. Cloud service providers have dedicated teams and resources to ensure the security of their clients’ data and applications. This means businesses can benefit from advanced security measures without investing in expensive security systems.

They also offer data backup and disaster recovery options, ensuring businesses can quickly recover from any potential data loss or system failures. This added layer of security can give mid-sized enterprises peace of mind and protect them from possible financial losses.

Flexibility and Scalability

As mentioned earlier, cloud-based solutions offer scalability, allowing businesses to adjust their resources and services easily. This flexibility is especially beneficial for mid-sized enterprises, as they can quickly adapt to changing market conditions and customer demands without investing in expensive hardware and software.

Cloud-based solutions also offer the flexibility to choose the services and resources that best suit the needs of the business. This means that mid-sized enterprises can customize their cloud infrastructure to fit their specific requirements rather than being limited to a one-size-fits-all solution.

Improved Customer Experience

In today’s digital age, customers expect businesses to be available and accessible at all times. Cloud migration can help mid-sized enterprises meet these expectations by providing 24/7 access to data and applications. This can lead to improved customer experience and satisfaction, ultimately resulting in increased customer loyalty and retention.

Cloud-based solutions also offer the ability to integrate with other systems and applications, making it easier for businesses to provide a seamless customer experience. This can lead to improved customer engagement and increased sales and revenue.

Real-World Examples of Cloud Migration Benefits

Let’s look at some real-world examples of mid-sized enterprises that have benefited from cloud migration.

Netflix

Netflix is a prime example of a mid-sized enterprise successfully migrating to the cloud. By moving its entire infrastructure to the cloud, Netflix was able to reduce its costs and improve its scalability. This allowed them to quickly adapt to the growing service demand and expand their customer base.

Airbnb

Airbnb is another mid-sized enterprise that has benefited from cloud migration. By moving to the cloud, Airbnb improved its customer experience by providing 24/7 access to its services. This has increased customer satisfaction and loyalty, ultimately resulting in the company’s success.

How to Migrate to the Cloud

Now that we’ve explored the benefits of cloud migration, you may be wondering how to get started. Here are some steps to follow when migrating to the cloud:

Assess Your Current Infrastructure

The first step in cloud migration is to assess your current infrastructure. This will help you determine which applications and data must be migrated and which can remain on-premises.

Choose a Cloud Service Provider

Next, you’ll need to choose a cloud service provider. Researching and comparing different providers is essential to find the one that best fits your business’s needs and budget.

Plan Your Migration Strategy

Once you’ve chosen a cloud service provider, it’s time to plan your migration strategy. This involves determining which applications and data will be migrated first and creating a timeline for the migration process.

Migrate Your Data and Applications

The next step is to migrate your data and applications to the cloud. This can be done manually or with the help of a migration tool provided by your cloud service provider.

Test and Optimize

After the migration, testing and optimizing your new cloud infrastructure is essential. This will ensure that everything functions correctly and that your business can benefit from all the advantages of cloud migration.

At Mantra Labs, we’ve helped over 30 clients in their cloud-first journey. Connect with us for a discussion today.

Conclusion

In today’s digital age, cloud migration is becoming increasingly crucial for mid-sized enterprises looking to gain a competitive edge. By moving to the cloud, businesses can benefit from cost savings, increased efficiency and productivity, enhanced security, and improved customer experience. With careful planning and the right cloud service provider, mid-sized enterprises can successfully migrate to the cloud and reap its benefits.

The insurance industry thrives on relationships—but it can only scale through efficiency, precision, and timely distribution. While much of the digital transformation buzz has focused on customer-facing portals, the real transformation is happening in the field, where modern sales apps are quietly driving a smarter, faster, and more empowered agent network.

Let’s explore how mobile-first sales enablement platforms are reshaping insurance sales across prospecting, onboarding, servicing, renewals, and growth.

The Insurance Agent Needs More Than a CRM

Today’s insurance agent is not just a policy seller—they’re also a financial advisor, data gatherer, service representative, and the face of the brand. Yet many still rely on paper forms, disconnected tools, and manual processes.

That’s where intelligent sales apps come in—not just to digitize, but to optimize, personalize, and future-proof the entire agent journey.

Real-World Use Cases: What Smart Sales Apps Are Solving

Across the insurance value chain, sales agent apps have evolved into full-service platforms—streamlining operations, boosting conversions, and empowering agents in the field. These tools aren’t optional anymore, they’re critical to how modern insurers perform. Here’s how leading insurers are empowering their agents through technology:

1. Intelligent Prospecting & Lead Management

Sales apps now empower agents to:

Prioritize leads using filters like policy type, value, or geography
Schedule follow-ups with integrated agent calendars
Utilize locators to look for nearby branch offices or partner physicians
Register and service new leads directly from mobile devices

Agents spend significantly less time navigating through disjointed systems or chasing down information. With quick access to prioritized leads, appointment scheduling, and location tools—all in one app—they can focus more on meaningful customer interactions and closing sales, rather than administrative overhead.

2. Seamless Policy Servicing, Renewals & Claims

Sales apps centralize post-sale activities such as:

Tracking policy status, premium due date, and claims progress
Sending renewal reminders, greetings, and policy alerts in real-time
Accessing digital sales journeys and pre-filled forms.
Policy comparison, calculating premiums, and submitting documents digitally
Registering and monitoring customer complaints through the app itself

Customers receive a consistent and seamless experience across touchpoints—whether online, in-person, or via mobile. With digital forms, real-time policy updates, and instant access to servicing tools, agents can handle post-sale tasks like renewals and claims faster, without paperwork delays—leading to improved satisfaction and higher retention.

3. Remote Sales using Assisted Tools

Using smart tools, agents can:

Securely co-browse documents with customers through proposals
Share product visualizations in real time
Complete eKYC and onboarding remotely.

Agents can conduct secure, interactive consultations from anywhere—sharing proposals, visual aids, and completing eKYC remotely. This not only expands their reach to customers in digital-first or geographically dispersed markets, but also builds greater trust through real-time engagement, clear communication, and a personalized advisory experience—all without needing a physical presence.

4. Real-Time Training, Performance & Compliance Monitoring

Modern insurance apps provide:

On-demand access to training material
Commission dashboards and incentive monitoring
Performance reporting with actionable insights

Field agents gain access to real-time performance insights, training modules, and incentive tracking—directly within the app. This empowers them to upskill on the go, stay motivated through transparent goal-setting, and make informed decisions that align with overall business KPIs. The result is a more agile, knowledgeable, and performance-driven sales force.

5. End-to-End Sales Execution—Even Offline

Advanced insurance apps support:

Full application submission, from prospect to payment
Offline functionality in low-connectivity zones
Real-time needs analysis, quote generation, and e-signatures
Multi-login access with secure OTP-based authentication

Even in low-connectivity or remote Tier 2 and 3 markets, agents can operate at full capacity—thanks to offline capabilities, secure authentication, and end-to-end sales execution tools. This ensures uninterrupted productivity, faster policy issuance, and adherence to compliance standards, regardless of location or network availability.

6. AI-Powered Personalization for Health-Linked Products

Some forward-thinking insurers are combining AI with health platforms to:

Import real-time health data from fitness trackers or health apps
Offer hyper-personalized insurance suggestions based on lifestyle
Enable field agents to tailor recommendations with more context

By integrating real-time health data from fitness trackers and wellness apps, insurers can offer hyper-personalized, preventive insurance products tailored to individual lifestyles. This empowers agents to move beyond transactional selling—becoming trusted advisors who recommend coverage based on customers’ health habits, life stages, and future needs, ultimately deepening engagement and improving long-term retention.

The Mantra Labs Advantage: Turning Strategy into Scalable Execution

We help insurers go beyond surface-level digitization to build intelligent, mobile-first ecosystems that optimize agent efficiency and customer engagement—backed by real-world impact.

Seamless Sales Enablement for Travel Insurance

We partnered with a leading travel insurance provider to develop a high-performance agent workflow platform featuring:

Secure Logins: Instant credential-based access without sign-up friction
Real-Time Performance Dashboards: At-a-glance insights into daily/monthly targets, policy issuance, and collections
Frictionless Policy Issuance: Complete issuance post-payment and document verification
OCR Integration: Auto-filled customer details directly from passport scans, minimizing errors and speeding up onboarding

This mobile-first solution empowered agents to close policies faster with significantly reduced paperwork and data entry time—improving agent productivity by 2x and enabling sales at scale.

Engagement + Analytics Transformation for Health Insurance

For one of India’s leading health insurers, we helped implement a full-funnel engagement and analytics stack:

User Journey Intelligence: Replaced legacy systems to track granular app behavior—policy purchases, renewals, claims, discounts, and drop-offs. Enabled real-time behavioral segmentation and personalized push/email notifications.
Gamified Wellness with Fitness Tracking: Added gamified fitness engagement, with rewards based on step counts and interactive nutrition quizzes—driving repeat app visits and user loyalty.
Attribution Tracking: Trace the exact source of traffic—whether it’s a paid campaign, referral program, or organic source—adding a layer of precision to marketing ROI.
Analytics: Integrated analytics to identify user interest segments. This allowed for hyper-targeted email and in-app notifications that aligned perfectly with user intent, driving both relevance and response rates.

Whether you’re digitizing field sales, gamifying customer wellness, or fine-tuning your marketing engine, Mantra Labs brings the technology depth, insurance expertise, and user-first design to turn strategy into scalable execution.

If you’re ready to modernize your agent network – Get in touch with us to explore how we can build intelligent, mobile-first tools tailored to your distribution strategy. Just remember, the best sales apps aren’t just tools, they’re growth engines; and field sales success isn’t about more apps. It’s about the right workflows, in the right hands, at the right time.