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Cutting Through API Complexity: A Guide to GraphQL

Have you ever felt frustrated fetching data from an API and ending up with a bunch of information you don’t need? Enter GraphQL, a game-changer in the world of server-side APIs! This blog post takes you on a journey to understand GraphQL, from its core concepts to practical development steps.

What is GraphQL?

Imagine an API that caters to your specific needs. With GraphQL, that’s exactly what you get! It’s a querying language specifically designed for server-side applications. There will be a single API endpoint. Users can request the required details and the system will send a response as per the requests with a precise answer.

The Building Blocks of GraphQL:

Everything in GraphQL revolves around three key concepts: Schema, Queries, and Mutations. 

Schema: Think of the schema as the blueprint for your data. It defines the main structure of the data that can be queried or modified, ensuring consistency and clarity for developers. The schema structure is created using fields and types.

Queries: These are used to fetch the data from the GraphQL API. You define the specific data you need in a structured format, and GraphQL gets it for you efficiently. This is a similar use case like a “GET” request in RESTful APIs.

Mutations: Need to insert, update, or delete data? Mutations are your answer. They are used to modify (Insert, Update, Delete) the data in the GraphQL API. This is a similar use case like “POST, PUT, PATCH, or DELETE” requests in RESTful APIs.

Understanding the GraphQL API Architecture:

Architecture plays a crucial role in achieving efficiency. But what exactly goes on behind the scenes? Let’s break it down!

The above diagram represents the 3-tier architecture diagram of GraphQL. Here’s what’s happening: 

  • Clients send the requests with only the required parameters in the query string using JSON format 
  • GraphQL server handles the requests with appropriate actions and interaction with the data layer, 
  • After that send back the responses with only requested data as payload JSON to the Clients for further process.

The Role of GraphiQL IDE: 

GraphiQL is a graphical interface specifically designed for GraphQL. It allows you to build, test, and debug your queries and mutations in a user-friendly environment. 

Benefits of GraphQL:

  • Precision is key: Getting exactly what we need is the primary goal for GraphQL. It delivers only the data your application needs for faster performance.
  • One request, many answers: Get multiple distinct details in a single request instead of sending multiple requests.  
  • Structure for clarity: Structured type referencing request and response detail, making it easier for developers to understand and maintain the API.
  • Future-proof flexibility:  Updates to the API become a breeze with GraphQL. You can introduce new features without depending on version control management, ensuring smooth operation. 
  • No More Data Juggling: Easily combine multiple data sources in a single endpoint.

REST vs GraphQL:

REST vs GraphQL:

In a traditional REST API, you might need to use multiple endpoints for different requests. 

With GraphQL, a single request with a well-defined structure retrieves all the data in one go, saving time and resources.

How to get started with GraphQL?

If you are considering the technology and framework to build a web application using GraphQL, you can choose Express.js.

Development Flow Diagram in Express:
Development Flow Diagram in Express:

The above diagram shows the flows that give you an overall idea to develop a project using GraphQL. If you are a beginner, please check the following link

Server-Side Application:

  • Include two npm packages (graphql-http and graphql) to start with GraphQL.
  • Build the folder structure to start the development to define the GraphQL schema.
  • Create the base folders in the following manner “/src/schema”.
  • The concept is to build module-wise schema, so it’s better to create individual folders for each module (i.e. User, Product, Order, Payment, etc.).
  • Each module folder should have 3 files (index.js, typedefs.js, and resolvers.js).
  • Use the ‘index.js’ to combine the integrations of ‘typedefs.js’ and ‘resolvers.js’ to make it centralized for that particular module.
  • Use ‘typedefs.js’ to define the structure of queries and mutations for that particular module.
  • Use ‘resolvers.js’ to build the logic to manipulate queries and mutations for that particular module.
  • Run the project
  • Test and debug the integrated API using GraphiQL IDE

Client-Side Application:

Once your server-side is set up, it’s time to connect your application:

  • From the client-side application, Call API from a single endpoint (/graphql) and send the query string within the ‘data’ parameter as a request to get the response for that specified query string.
  • Get the response as JSON payload and process it for further execution.

Conclusion: 

GraphQL is a powerful tool that simplifies API development. By offering a more efficient and flexible approach to data retrieval, it empowers developers to build cleaner, faster, and future-proof applications.

Whether you’re a seasoned developer or just starting your journey, GraphQL is worth exploring. Its clear structure, streamlined data fetching, and ever-growing community make it a valuable asset for your development toolbox.

Additional Resources:

Folder Structure and Integration Reference: you can check the following link.

Video Reference on Integrations, you can check the following link.

About the Author:

Sudipta Mal is a Technical Architect at Mantra Labs. His passion goes beyond his technical expertise; he’s also fascinated by experimenting with new technologies, which further fuels his creativity and problem-solving abilities.

Further Readings: Beego is Backend Developers’ Fav for 2024; but why?

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Sales Applications Are Disrupting More Than Just Sales

Sales success today isn’t about luck or lofty goals—it’s about having the right tools in your team’s hands, wherever they go. Following our earlier in-depth exploration of sales technology, we will now examine how cutting-edge sales apps are becoming the backbone of modern industries, transforming complex workflows into seamless, growth-driving machines.

From retail to healthcare, logistics to real estate, businesses are deploying sales applications to enhance operational transparency, cut redundant tasks, and build intelligent sales ecosystems. These tools are not only digitizing workflows—they’re driving growth, improving engagement, and redefining how field teams operate.

Lead Ecosystems: Unified visibility across channels

One app. Five workflows. Zero friction.

A leading insurance brand relaunched their app—a sleek, powerful sales companion that’s turning everyday agents into top performers.

No more paperwork. More time to sell.

Here’s what changed:

  • Every visit is tagged, tracked, and followed through. Renewals? Never missed. Leads? Fully visible.
  • Attendance and reimbursements went on autopilot. No more manual logs. No more chasing approvals.
  • New business and renewals are tracked in real time, with accurate forecasting that sales leaders can finally trust.
  • Dashboards are clean, configurable, and useful—insights that move the business, not just report on it.
  • Seamless Integrations. API connectivity with Darwin Box, IMD Master Data, and SSO authentication for a unified experience.

The result? A field team that moves faster, sells better, and works smarter.

Retail: Taking Orders from the Frontline—Smartly

Field sales agents in retail, especially FMCG, used to rely on gut instinct. Now, with intelligent sales applications:

  • AI recommends what to upsell or cross-sell based on previous order patterns
  • Real-time stock availability and credit status are visible in the app
  • Geo-fencing ensures optimized route planning
  • Built-in payment collection modules streamline transaction closure

Healthcare: Structuring Sales with Compliance and Precision

Healthcare leaders don’t need more reports—they need better visibility from the field.  Whether it’s engaging hospital networks, onboarding clinics, or enabling diagnostics at the last mile, everything needs precision, compliance, and clarity. 

Mantra Labs helped a leading healthcare enterprise design a sales app that integrates knowledge, compliance, performance, and recognition, turning frontline agents into informed, aligned, and empowered brand advocates. 

Here’s what it delivers:

  • Role-based onboarding that keeps every level of the field force aligned and accountable
  • Escalation mechanisms are built into the system, driving transparency across commissions and performance reviews
  • A centralized Knowledge Hub featuring healthcare news, service updates, and training modules to keep reps well-informed
  • Recognition modules that celebrate milestones, boost morale, and reinforce a culture of excellence

Now, the field agents aren’t just connected—they’re aligned, upskilled, and accountable.

Real Estate: From Cold Calls to Smart Conversions

For real estate agents, timing and personalization are everything. Sales applications are evolving to include:

  • Virtual site tour integration for remote buyers
  • Mortgage and EMI calculators to increase buyer confidence
  • WhatsApp-based lead capture and nurture sequences
  • CRM integration for inventory updates and automatic scheduling

Logistics: From Chaos to Control in Field Coordination

Field agents in logistics are switching from clipboards to real-time command centers on mobile. Modern sales applications offer:

  • Live delivery status and route deviation alerts
  • Automated dispute reporting and issue resolution tracking
  • Fleet coordination through integrated GPS modules
  • Customer feedback capture and SLA dashboards

What’s new & what’s next in Sales Applications?

Here’s what’s pushing the next wave of innovation:

  • Voice-to-Text Logging: Agents dictate notes while on the move.
  • AI-Powered Nudges: Apps that suggest next-best actions based on behavior.
  • Omnichannel Communication: In-app chat, WhatsApp, email—unified.
  • Role-Based Dashboards: Different data views for admins, managers, and field reps.

What does this mean for Business Leaders?

Sales Applications are not just tactical tools. They’re platforms for transformation. With the right design, integrations, and analytics, they:

  • Replace guesswork with intelligence
  • Reduce the cost of delay and manual labor
  • Improve agent accountability and transparency
  • Speed up decision-making across hierarchies

The future of field sales lies in intuitive, AI-driven applications that adapt to every industry’s nuances. At Mantra Labs, we work closely with enterprises to custom-build sales applications that align with business objectives and ground-level realities.

Conclusion: 

If your agents still rely on Excel trackers and daily call reports, it’s time to reimagine your sales operations. Let us help you bring your field operations into the future—with tools that are fast, field-tested, and built for scale.

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