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Importance of Design Systems: Enhancing Product Quality and Speed

Technology leaders such as Apple, IMB, Google, and Atlassian rely on design systems to codify and scale design efforts across entire organizations. However, it’s important to note that design systems are not exclusive to well-known brands; in fact, a study conducted by Forrester in 2020 revealed that 65% of the companies surveyed have integrated design systems into their workflows.

What is a design system?

A design system is a comprehensive collection of design guidelines, principles, components, and assets that are created and maintained to ensure consistency and cohesion in the visual and user interface design of a product or brand. It serves as a centralized resource that helps design and development teams create a unified and coherent user experience across various platforms and devices.

A design system consists of:

  • Pattern library
  • Design tokens
  • Components
  • Brand guidelines
  • Documentation 

Why is having a design system important?

A design system provides numerous benefits to organizations, design and development teams, and end users. Here are some key reasons why having a design system is essential:

  • Consistency: Design systems ensure a consistent and cohesive look and feel across a product or brand. This consistency builds trust with users and creates a recognizable and professional identity.
  • Efficiency: Design systems save time and resources by providing pre-defined design components and guidelines. Designers and developers can reuse established elements, reducing the need to recreate design assets from scratch.
  • Productivity: With reusable components and clear guidelines, design and development teams can work more efficiently, reducing the time required for decision-making and development iterations.
  • Scalability: Design systems allow for easy scaling as a product or brand grows. New features, pages, or products can be created while maintaining a consistent design, saving time and effort.
  • Improved Collaboration: Design systems promote collaboration between designers and developers. By speaking a common design language and using shared components and guidelines, teams can work together more effectively.
  • Accessibility: Design systems often include accessibility guidelines, ensuring that products are designed and built with inclusivity in mind, making them usable by a broader range of people.
  • User Experience: A well-designed system leads to a better user experience. Consistency and familiarity make it easier for users to navigate and interact with a product or brand.
  • Brand Identity: Design systems help maintain a strong and coherent brand identity. This is crucial for branding and marketing efforts, as it reinforces brand recognition and loyalty.
  • Rapid Prototyping: Design systems facilitate quick prototyping and testing, as designers can focus on the overall experience and functionality, knowing that the visual design is consistent.
  • Adaptability: Design systems can be updated to accommodate changes in design trends, new technology, or user feedback, allowing products and brands to evolve without losing their core identity.
  • Documentation: Clear and detailed documentation explaining how to use the design system’s components and guidelines. This is crucial for ensuring that designers and developers can easily implement the system.
  • Version Control: A system for managing changes and updates to the design system to ensure that all team members are using the most current version.
  • Cost Savings: By reducing design and development redundancy, design systems can save money in the long run, making projects more cost-effective.
  • Maintainability: A well-maintained design system ensures that design elements are updated consistently, reducing the risk of visual and functional inconsistencies.

Examples of Design systems:

Conclusion

Design systems are a cost-effective solution for organizations, as they formalize design choices that can be easily replicated on a larger scale. There are specific ways in which these systems expedite the design and development processes, and maximize the benefits of your design system. For businesses, it streamlines workflows, ensures consistency, enhances efficiency and productivity, reduces costs, and contributes to increased ROI and revenue. Furthermore, it forms the foundation for the successful execution of marketing initiatives and overall brand development.

However, there are challenges associated with the implementation of a design system. It requires a commitment to making it a top priority, comprehensive planning, active involvement of all departments across various domains, and thorough testing to meet current standards. Additionally, it’s essential to recognize that this is an ongoing project that will continually need fine-tuning, regular maintenance, governance, and the addition of new essential elements and features to stay current and aligned with industry trends.

In the end, the effort is well worth it. Many companies that have established their brand design systems report accelerated growth and a substantial increase in revenue due to embracing this concept.

About the Author: Ashish is a Lead Designer at Mantra Labs. He helps clients make better decisions on their digital products with his expertise in UI/UX design.

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Sales Applications Are Disrupting More Than Just Sales

Sales success today isn’t about luck or lofty goals—it’s about having the right tools in your team’s hands, wherever they go. Following our earlier in-depth exploration of sales technology, we will now examine how cutting-edge sales apps are becoming the backbone of modern industries, transforming complex workflows into seamless, growth-driving machines.

From retail to healthcare, logistics to real estate, businesses are deploying sales applications to enhance operational transparency, cut redundant tasks, and build intelligent sales ecosystems. These tools are not only digitizing workflows—they’re driving growth, improving engagement, and redefining how field teams operate.

Lead Ecosystems: Unified visibility across channels

One app. Five workflows. Zero friction.

A leading insurance brand relaunched their app—a sleek, powerful sales companion that’s turning everyday agents into top performers.

No more paperwork. More time to sell.

Here’s what changed:

  • Every visit is tagged, tracked, and followed through. Renewals? Never missed. Leads? Fully visible.
  • Attendance and reimbursements went on autopilot. No more manual logs. No more chasing approvals.
  • New business and renewals are tracked in real time, with accurate forecasting that sales leaders can finally trust.
  • Dashboards are clean, configurable, and useful—insights that move the business, not just report on it.
  • Seamless Integrations. API connectivity with Darwin Box, IMD Master Data, and SSO authentication for a unified experience.

The result? A field team that moves faster, sells better, and works smarter.

Retail: Taking Orders from the Frontline—Smartly

Field sales agents in retail, especially FMCG, used to rely on gut instinct. Now, with intelligent sales applications:

  • AI recommends what to upsell or cross-sell based on previous order patterns
  • Real-time stock availability and credit status are visible in the app
  • Geo-fencing ensures optimized route planning
  • Built-in payment collection modules streamline transaction closure

Healthcare: Structuring Sales with Compliance and Precision

Healthcare leaders don’t need more reports—they need better visibility from the field.  Whether it’s engaging hospital networks, onboarding clinics, or enabling diagnostics at the last mile, everything needs precision, compliance, and clarity. 

Mantra Labs helped a leading healthcare enterprise design a sales app that integrates knowledge, compliance, performance, and recognition, turning frontline agents into informed, aligned, and empowered brand advocates. 

Here’s what it delivers:

  • Role-based onboarding that keeps every level of the field force aligned and accountable
  • Escalation mechanisms are built into the system, driving transparency across commissions and performance reviews
  • A centralized Knowledge Hub featuring healthcare news, service updates, and training modules to keep reps well-informed
  • Recognition modules that celebrate milestones, boost morale, and reinforce a culture of excellence

Now, the field agents aren’t just connected—they’re aligned, upskilled, and accountable.

Real Estate: From Cold Calls to Smart Conversions

For real estate agents, timing and personalization are everything. Sales applications are evolving to include:

  • Virtual site tour integration for remote buyers
  • Mortgage and EMI calculators to increase buyer confidence
  • WhatsApp-based lead capture and nurture sequences
  • CRM integration for inventory updates and automatic scheduling

Logistics: From Chaos to Control in Field Coordination

Field agents in logistics are switching from clipboards to real-time command centers on mobile. Modern sales applications offer:

  • Live delivery status and route deviation alerts
  • Automated dispute reporting and issue resolution tracking
  • Fleet coordination through integrated GPS modules
  • Customer feedback capture and SLA dashboards

What’s new & what’s next in Sales Applications?

Here’s what’s pushing the next wave of innovation:

  • Voice-to-Text Logging: Agents dictate notes while on the move.
  • AI-Powered Nudges: Apps that suggest next-best actions based on behavior.
  • Omnichannel Communication: In-app chat, WhatsApp, email—unified.
  • Role-Based Dashboards: Different data views for admins, managers, and field reps.

What does this mean for Business Leaders?

Sales Applications are not just tactical tools. They’re platforms for transformation. With the right design, integrations, and analytics, they:

  • Replace guesswork with intelligence
  • Reduce the cost of delay and manual labor
  • Improve agent accountability and transparency
  • Speed up decision-making across hierarchies

The future of field sales lies in intuitive, AI-driven applications that adapt to every industry’s nuances. At Mantra Labs, we work closely with enterprises to custom-build sales applications that align with business objectives and ground-level realities.

Conclusion: 

If your agents still rely on Excel trackers and daily call reports, it’s time to reimagine your sales operations. Let us help you bring your field operations into the future—with tools that are fast, field-tested, and built for scale.

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