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Latest Javascript frameworks in 2017

trends-js

Java script evolution continues

If you have been using Javascript you probably are aware but if you are picking it up again for another project of yours this article will help you know the best things that have happened to the technology recently.
Javascript has been constantly evolving to meet the challenges of the newer applications that use it. Listed below are some of the most important technologies to know this year.

JavaScript fundamentals

ES6:

Is a major update to JavaScript that includes several of new features. The current version of JavaScript is ES7 .

Built-in methods:

The beauty of these function are, you can use these functions with any Javascript built in object such as String , Number, Date, RegExp, Array.

Callbacks:

The functions are used to send messages about task completion to take further actions, for further processing based on the task.

Most popular javascript Frameworks

React

React makes it painless to create interactive UIs. React is based on component logic so you can easily pass rich data through your app and keep state out of the DOM. React can also render on the server using Node and power mobile apps using React Native.

Here are some of the React tools that are going to stay relevant for at least another year

Chrome dev tool:

Set of web authoring and debugging tools built into Google Chrome. Use the DevTools to debug and profile your site.

Babel:

This compiler used to compile ES6 and writing next generation javascript

Webpack:

Webpack is a module builder for latest JavaScript applications. It’s a project builder, Used to build React web app and angular projects also.

Angular2+

AngularJS has become one of the most popular open source JavaScript frameworks of web application development. Angular 2+ is the successor to the Angular framework.

Yoemon:

Angular project generator

Grunt:

Runs angular project in local server and compiles angular project

Bower:

Download required libraries for angular project throw Bower.

                                             

Node.js

Modernizing systems and processes has become a top priority for businesses across all verticals. In simplest terms, digital transformation is “the use of technology to radically improve performance or (business) reach.” Node.js is emerging as the de facto choice for companies looking to build the apps to achieve greater agility and drive Digital Transformation.
There are many great reasons to use Node.js. Here are two main of them, why you should love Node.js

  • If you are already a javascript developer or you know a javascript then you should start writing an API’s using Node.Js.
  • Node.Js is fast. It’s a JavaScript runtime that uses the V8 engine which allows you to build fast.

Keep checking back for more information on tech trends in Javascript, PHP and AI on https://www.mantralabsglobal.com/

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NPS in Insurance Claims: What Insurance Leaders Are Doing Differently

Claims are the moment of truth. Are you turning them into moments of loyalty?

In insurance, your app interface might win you downloads. Your pricing might drive conversions.
But it’s the claims experience that decides whether a customer stays—or leaves for good.

According to a survey by NPS Prism, promoters are 2.3 times more likely to renew their insurance policies than passives or detractors—highlighting the strong link between customer advocacy and retention.

NPS in insurance industry is a strong predictor of customer retention. Many insurers are now prioritizing NPS to improve their claims experience.

So, what are today’s high-NPS insurers doing differently? Spoiler: it’s not just about faster payouts.

We’ve worked with claims teams that had best-in-class automation—but still had low NPS. Why? Because the process felt like a black box.
Customers didn’t know where their claim stood. They weren’t sure what to do next. And when money was at stake, silence created anxiety and dissatisfaction.

Great customer experience (CX) in claims isn’t just about speed—it’s about giving customers a sense of control through clear communication and clarity.

The Traditional Claims Journey

  • Forms → Uploads → Phone calls → Waiting
  • No real-time updates
  • No guidance after claim initiation
  • Paper documents and email ping-pong

The result? Frustrated customers and overwhelmed call centers.

The CX Gap: It’s Not Just Speed—It’s Transparency

Customers don’t always expect instant decisions. What they want:

  • To know what’s happening with their claim
  • To understand what’s expected of them
  • To feel heard and supported during the process

How NPS Leaders Are Winning Loyalty with CX-Driven Claims and High NPS

Image Source: NPS Prism

1. Real-Time Status Updates

Transparency to the customer via mobile app, email, or WhatsApp—keeping them in the loop with clear milestones. 

2. Proactive Nudges

Auto-reminders, such as “upload your medical bill” or “submit police report,” help close matters much faster and avoid back-and-forth.

3. AI-Powered Document Uploads

Single-click scans with OCR + AI pull data instantly—no typing, no errors.

4. In-the-Moment Feedback Loops

Simple post-resolution surveys collect sentiment and alert on issues in real time.

For e.g., Lemonade uses emotional AI to detect customer sentiment during the claims process, enabling empathetic responses that boost satisfaction and trust.

Smart Nudges from Real-Time Journey Tracking

For a leading insurance firm, we mapped the entire in-app user journey—from buying or renewing a policy to initiating a claim or checking discounts. This helped identify exactly where users dropped off. Based on real-time activity, we triggered personalized notifications and offers—driving better engagement and claim completion rates.

Tech Enablement

  • Claims Orchestration Layer: Incorporates legacy systems, third-party tools, and front-end apps for a unified experience.
  • AI & ML Models: For document validation, fraud detection, and claim routing, sentiment analysis is used. Businesses utilizing emotional AI report a 25% increase in customer satisfaction and a 30% decrease in complaints, resulting in more personalized and empathetic interactions.
  • Self-Service Portals: Customers can check their status, update documents, and track payouts—all without making a phone call.

Business Impact

What do insurers gain from investing in CX?

A faster claim is good. But a fair, clear, and human one wins loyalty.

And companies that consistently track and act on CX metrics are better positioned to retain customers and build long-term loyalty.

At Mantra Labs, we help insurers build end-to-end, tech-enabled claims journeys that delight customers and drive operational efficiency.
From intelligent document processing to AI-led nudges, we design for empathy at scale.

Want a faster and more transparent claims experience?

Let’s design it together.
Talk to our insurance transformation team today.

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