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React 18: From A Developer’s PoV

React 18, the much-awaited version of React is out with exciting features like automatic batching, a new API –startTransition, and streaming server-side rendering with support for Suspense. What’s so special about this newer version is its unique “concurrent rendering” method. In the earlier versions of React, the rendering process was synchronous and non-interruptible where the UI would lock during long render processes and not respond to user input instantly. Using React 18, the rendering process can be made asynchronous and can be interrupted, paused, resumed, and even abandoned enabling developers to create a more fluid user experience.

How to update from React 17 to React 18?

React 18 is currently released in alpha and can be downloaded using the command 

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A component is usually rendered like this

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However, to utilize the latest features, components need to be rendered like this:

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What’s there in React 18?

Automatic Batching

Automatic Batching is the rendering that occurs at the same time whenever triggered to update with multiple states at once. The previous version of React could only batch updates inside React event handlers. If the multiple state updates are triggered by a promise or a callback, their responses are not rendered at the same time. But with React 18, all renders are batched, meaning they’ll occur at the same time, regardless of their trigger.

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Here’s an example with a promise:

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Suspense

With Suspense, React 18 makes major performance improvements to SSR by making serving parts of an app asynchronously possible. Suspense helps in specifying what React should show when a part of the tree isn’t ready to render. For instance, in case there are four components: a Header, a Sidebar, a Banner component, and the Main component. If all four of them are stacked on each other like this 

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Then, the server would try to render them at once, slowing the entire page down. If the Header, the Sidebar, and the Main are more important for the readers, one can prioritize these over the Banner by wrapping the Banner component in Suspense tags:

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As a result, the server would first serve the Header, Side Bar, and Main component, and then a spinner would be displayed while the Banner waits to load.

Transitions

React apps are interactive, however, to make an app update itself as people interact with it, constant updating might cause the app to slow down significantly and give a poor user experience. Transition is a new React feature that differentiates between urgent and non-urgent updates. Transition updates transform the UI from one view to the next.

  • Urgent updates are the direct interactions like typing, clicking, pressing, etc., that need immediate response to match one’s intuition about how physical objects behave. Otherwise, they feel “wrong”. However, transitions are different because the user doesn’t expect to see every intermediate value on the screen. 

Single-user input should typically result in both an urgent and a non-urgent update for the best user experience. StartTransition API can be used inside an input event to tell React which updates are urgent and which are “transitions”.

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  • Non-urgent updates are wrapped in ‘startTransition’ and would get interrupted if more urgent updates, such as clicks or keypresses, emerge. If a user interrupts a transition (for example, by typing multiple characters in a row), React will discard any stale rendering work and render only the most recent update.

New Hooks

  1. UseId

useId is a new hook for creating unique IDs on both the client and the server while avoiding hydration mismatches. It’s most beneficial for component libraries that need to integrate with accessibility APIs that require unique IDs. This addresses a major problem that existed in React 17 and in its previous versions, but it’s even more critical in React 18 because of how the new streaming server renderer delivers HTML out-of-order.

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  1. useTransition

‘useTransition’ and ‘startTransition’ would allow marking some state updates as not urgent. By default, other state updates are considered urgent. React would allow urgent state updates (for example, updating a text input) to interrupt the non-urgent state updates (for example, count results).

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  1. useSyncExternalStore

‘useSyncExternalStore’ is a new hook that enables external stores to support concurrent reads by forcing updates to the store to be synchronous. It eliminates the necessity for useEffect when implementing subscriptions to external data sources, and is recommended for any library that integrates with a state external to React.

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  1. useDeferredValue

‘useDeferredValue’ helps to delay re-rendering a non-urgent part of the tree. It works in the same way as debouncing, although it offers a few advantages. React will attempt the deferred render directly after the initial render is reflected on the screen because there is no predetermined time delay. The deferred render is interruptible and doesn’t block user input.

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  1. useInsertionEffect

‘useInsertionEffect’ is a new hook that allows CSS-in-JS libraries to address the performance difficulties of injecting styles in the render. Unless you’ve already built a CSS-in-JS library we don’t expect you to ever use this. This hook will activate after the DOM is mutated, but before layout effects read the new layout. useInsertionEffect is even more important in React 18 because React yields to the browser during concurrent rendering, giving it a chance to recalculate the layout.

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Conclusion

With the introduction of React 18, there has been a drastic change in the world of web applications because of its unique offerings like concurrent mode and server-side rendering. The latest feature would make it easier to develop and maintain a code as well as make apps faster and more responsive to user interactions.

About the author:

Manikandan is a Technical Lead at Mantra Labs working on React/Angular-related projects. He is interested in learning about stock analyst trading algorithms, and in his free time, he loves to swim, cook, and play cricket and chess.

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How Smarter Sales Apps Are Reinventing the Frontlines of Insurance Distribution

The insurance industry thrives on relationships—but it can only scale through efficiency, precision, and timely distribution. While much of the digital transformation buzz has focused on customer-facing portals, the real transformation is happening in the field, where modern sales apps are quietly driving a smarter, faster, and more empowered agent network.

Let’s explore how mobile-first sales enablement platforms are reshaping insurance sales across prospecting, onboarding, servicing, renewals, and growth.

The Insurance Agent Needs More Than a CRM

Today’s insurance agent is not just a policy seller—they’re also a financial advisor, data gatherer, service representative, and the face of the brand. Yet many still rely on paper forms, disconnected tools, and manual processes.

That’s where intelligent sales apps come in—not just to digitize, but to optimize, personalize, and future-proof the entire agent journey.

Real-World Use Cases: What Smart Sales Apps Are Solving

Across the insurance value chain, sales agent apps have evolved into full-service platforms—streamlining operations, boosting conversions, and empowering agents in the field. These tools aren’t optional anymore, they’re critical to how modern insurers perform. Here’s how leading insurers are empowering their agents through technology:

1. Intelligent Prospecting & Lead Management

Sales apps now empower agents to:

  • Prioritize leads using filters like policy type, value, or geography
  • Schedule follow-ups with integrated agent calendars
  • Utilize locators to look for nearby branch offices or partner physicians
  • Register and service new leads directly from mobile devices

Agents spend significantly less time navigating through disjointed systems or chasing down information. With quick access to prioritized leads, appointment scheduling, and location tools—all in one app—they can focus more on meaningful customer interactions and closing sales, rather than administrative overhead.

2. Seamless Policy Servicing, Renewals & Claims 

Sales apps centralize post-sale activities such as:

  • Tracking policy status, premium due date, and claims progress
  • Sending renewal reminders, greetings, and policy alerts in real-time
  • Accessing digital sales journeys and pre-filled forms.
  • Policy comparison, calculating premiums, and submitting documents digitally
  • Registering and monitoring customer complaints through the app itself

Customers receive a consistent and seamless experience across touchpoints—whether online, in-person, or via mobile. With digital forms, real-time policy updates, and instant access to servicing tools, agents can handle post-sale tasks like renewals and claims faster, without paperwork delays—leading to improved satisfaction and higher retention.

3. Remote Sales using Assisted Tools

Using smart tools, agents can:

  • Securely co-browse documents with customers through proposals
  • Share product visualizations in real time
  • Complete eKYC and onboarding remotely.

Agents can conduct secure, interactive consultations from anywhere—sharing proposals, visual aids, and completing eKYC remotely. This not only expands their reach to customers in digital-first or geographically dispersed markets, but also builds greater trust through real-time engagement, clear communication, and a personalized advisory experience—all without needing a physical presence.

4. Real-Time Training, Performance & Compliance Monitoring

Modern insurance apps provide:

  • On-demand access to training material
  • Commission dashboards and incentive monitoring
  • Performance reporting with actionable insights

Field agents gain access to real-time performance insights, training modules, and incentive tracking—directly within the app. This empowers them to upskill on the go, stay motivated through transparent goal-setting, and make informed decisions that align with overall business KPIs. The result is a more agile, knowledgeable, and performance-driven sales force.

5. End-to-End Sales Execution—Even Offline

Advanced insurance apps support:

  • Full application submission, from prospect to payment
  • Offline functionality in low-connectivity zones
  • Real-time needs analysis, quote generation, and e-signatures
  • Multi-login access with secure OTP-based authentication

Even in low-connectivity or remote Tier 2 and 3 markets, agents can operate at full capacity—thanks to offline capabilities, secure authentication, and end-to-end sales execution tools. This ensures uninterrupted productivity, faster policy issuance, and adherence to compliance standards, regardless of location or network availability.

6. AI-Powered Personalization for Health-Linked Products

Some forward-thinking insurers are combining AI with health platforms to:

  • Import real-time health data from fitness trackers or health apps 
  • Offer hyper-personalized insurance suggestions based on lifestyle
  • Enable field agents to tailor recommendations with more context

By integrating real-time health data from fitness trackers and wellness apps, insurers can offer hyper-personalized, preventive insurance products tailored to individual lifestyles. This empowers agents to move beyond transactional selling—becoming trusted advisors who recommend coverage based on customers’ health habits, life stages, and future needs, ultimately deepening engagement and improving long-term retention.

The Mantra Labs Advantage: Turning Strategy into Scalable Execution

We help insurers go beyond surface-level digitization to build intelligent, mobile-first ecosystems that optimize agent efficiency and customer engagement—backed by real-world impact.

Seamless Sales Enablement for Travel Insurance

We partnered with a leading travel insurance provider to develop a high-performance agent workflow platform featuring:

  • Secure Logins: Instant credential-based access without sign-up friction
  • Real-Time Performance Dashboards: At-a-glance insights into daily/monthly targets, policy issuance, and collections
  • Frictionless Policy Issuance: Complete issuance post-payment and document verification
  • OCR Integration: Auto-filled customer details directly from passport scans, minimizing errors and speeding up onboarding

This mobile-first solution empowered agents to close policies faster with significantly reduced paperwork and data entry time—improving agent productivity by 2x and enabling sales at scale.

Engagement + Analytics Transformation for Health Insurance

For one of India’s leading health insurers, we helped implement a full-funnel engagement and analytics stack:

  • User Journey Intelligence: Replaced legacy systems to track granular app behavior—policy purchases, renewals, claims, discounts, and drop-offs. Enabled real-time behavioral segmentation and personalized push/email notifications.
  • Gamified Wellness with Fitness Tracking: Added gamified fitness engagement, with rewards based on step counts and interactive nutrition quizzes—driving repeat app visits and user loyalty.
  • Attribution Tracking: Trace the exact source of traffic—whether it’s a paid campaign, referral program, or organic source—adding a layer of precision to marketing ROI.
  • Analytics: Integrated analytics to identify user interest segments. This allowed for hyper-targeted email and in-app notifications that aligned perfectly with user intent, driving both relevance and response rates.

Whether you’re digitizing field sales, gamifying customer wellness, or fine-tuning your marketing engine, Mantra Labs brings the technology depth, insurance expertise, and user-first design to turn strategy into scalable execution.

If you’re ready to modernize your agent network – Get in touch with us to explore how we can build intelligent, mobile-first tools tailored to your distribution strategy. Just remember, the best sales apps aren’t just tools, they’re growth engines; and field sales success isn’t about more apps. It’s about the right workflows, in the right hands, at the right time.

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