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Technologies to transform the vehicle insurance industry

The importance of Insurance cannot be understated, and it is essential for everyone. So, it should be available for the users easily.  The insurance companies are adopting digital transformation to alleviate the difficulties that insurants often face in the processing of their claims. Vehicle insurance industry is one of the most expensive insurance sectors, and as a result, many Insurtech companies are coming up with ideas to lower the overall expenses. Startups offering Insurtech services are revolutionizing the complete insurance process and developing solutions that create a level of transparency between the insurers and the clients.

Several technologies are now implemented for easing the vehicle insurance policies and claims.  Telematics is one of the most sought technologies that is being used by the auto insurers. It collects the driving details of the driver and creates a profile based on his driving patterns. It is an essential step as it helps to design a customized auto insurance policy and determine the premium. The vehicle owners pay only the premium that is designated for their respective policy and might escape the coverage costs. With continuous monitoring of the vehicles vitals and other details, they can be prompted about their pending servicing or send notification in case of rash driving or accident prone areas.

The anti-theft devices can also help the users to protect their vehicles again theft. If a user has pre-installed anti-theft devices like the steering wheel lock, alarms, immobilizer then it can lower his premium costs when he buys any car insurance policy. There is also ESC(electronic stability control) system that is capable of determining any abrupt pressure on the brake pads and prevents the accidents that can happen due to rolling over the wheels.

Technologies will keep transforming the auto insurance industry and make it economically efficient for insurers as well as insurants. The insurance products are now created smartly keeping in mind the requisites of both the parties.

The technologies around Insurtech services will be capable of doing the following:

    Prevent accidents by analyzing the real-time situations and sending prompts to the driver.

    Faster processing of insurance claims.

    Chatbots to provide immediate answers to customer queries.

    A one-size-fits-all model will be replaced by a customized solution tailored as per the requirements of the insurant.

    Applications that can help users to compare various policies and find the one that best suits them.

    Data collection to see the high-risk zones and simulating the program according to it. 

The relevance of Blockchain:

The blockchain is one blooming technology that can be implemented in any industry and insurance is no exception. Blockchain in car insurance can speed up the process of verifying claims based on pre-defined conditions and smart contracts. 

Impact of social media:

In today’s age if we do not count social media channels on our list, then it will be unfair. With each one of us being an avid social media user it serves as an excellent platform for customer related queries and complaints. Insurance providers need to be more responsible with their promises because of the impact of social media. They cannot turn away from providing an insurance cover as they have to maintain their brand loyalty and online presence.

These were few of the technologies that are impacting the auto insurance industry, and with the passage of time, it will become even more advanced. More and more applications are being introduced by insurance companies to ease the process of vehicle insurance. And the best part about them is that they are urging the people to drive safe and improve their driving habits. Yes, technology cannot put an end to the accidents, but it can surely alleviate them.

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Empowering Frontline Healthcare Sales Teams with Mobile-First Tools

In healthcare, field sales is more than just hitting quotas—it’s about navigating a complex stakeholder ecosystem that spans hospitals, clinics, diagnostics labs, and pharmacies. Reps are expected to juggle compliance, education, and relationship-building—all on the move.

But, traditional systems can’t keep up. 

Only 28% of a rep’s time is spent selling; the rest is lost to administrative tasks, CRM updates, and fragmented workflows.

Salesforce, State of Sales 2024

This is where mobile-first sales apps in healthcare are changing the game—empowering sales teams to work smarter, faster, and more compliantly.

The Real Challenges in Traditional Field Sales

Despite their scale, many healthcare sales teams still rely on outdated tools that drag down performance:

  • Paper-based reporting: Slows down data consolidation and misses real-time insights
  • Siloed CRMs: Fragmented systems lead to broken workflows

According to a study by HubSpot, 32% of reps spend at least an hour per day just entering data into CRMs.

  • Managing Visits: Visits require planning, which may involve a lot of stress since doctors have a busy schedule, making it difficult for sales reps to meet them.
  • Inconsistent feedback loops: Managers struggle to coach and support reps effectively
  • Compliance gaps: Manual processes are audit-heavy and unreliable

These issues don’t just affect productivity—they erode trust, delay decisions, and increase revenue leakage.

What a Mobile-First Sales App in Healthcare Should Deliver

According to Deloitte’s 2025 Global Healthcare Executive Outlook, organizations are prioritizing digital tools to reduce burnout, drive efficiency, and enable real-time collaboration. A mobile-first sales app in healthcare is a critical part of this shift—especially for hybrid field teams dealing with fragmented systems and growing compliance demands.

Core Features of a Mobile-First Sales App in Healthcare

1. Smart Visit Planning & Route Optimization

Field reps can plan high-impact visits, reduce travel time, and log interactions efficiently. Geo-tagged entries ensure field activity transparency.

2. In-App KYC & E-Detailing

According to Viseven, over 60% of HCPs prefer on-demand digital content over live rep interactions, and self-detailing can increase engagement up to 3x compared to traditional methods.
By enabling self-detailing within the mobile app, reps can deliver compliance-approved content, enable interactive, personalized detailing during or after HCP visits, and give HCPs control over when and how they engage.

3. Real-Time Escalation & Commission Tracking

Track escalation tickets and incentive eligibility on the go, reducing back-and-forth and improving rep satisfaction.

4. Centralized Knowledge Hub

Push product updates, training videos, and compliance checklists—directly to reps’ devices. Maintain alignment across distributed teams. 

5. Live Dashboards for Performance Tracking

Sales leaders can view territory-wise performance, rep productivity, and engagement trends instantly, enabling proactive decision-making.

Case in Point: Digitizing Sales for a Leading Pharma Firm

Mantra Labs partnered with a top Indian pharma firm to streamline pharmacy workflows inside their ecosystem. 

The Challenge:

  • Pharmacists were struggling with operational inefficiencies that directly impacted patient care and satisfaction. 
  • Delays in prescription fulfillment were becoming increasingly common due to a lack of real-time inventory visibility and manual processing bottlenecks. 
  • Critical stock-out alerts were either missed or delayed, leading to unavailability of essential medicines when needed. 
  • Additionally, communication gaps between pharmacists and prescribing doctors led to frequent clarifications, rework, and slow turnaround times—affecting both speed and accuracy in dispensing medication. 

These challenges not only disrupted the pharmacy workflow but also created a ripple effect across the wider care delivery ecosystem.

Our Solution:

We designed a custom digital pharmacy module with:

  • Inventory Management: Centralized tracking of sales, purchases, returns, and expiry alerts
  • Revenue Snapshot: Real-time tracking of dues, payments, and cash flow
  • ShortBook Dashboard: Stock views by medicine, distributor, and manufacturer
  • Smart Reporting: Instant downloadable reports for accounts, stock, and sales

Business Impact:

  • 2x faster prescription fulfillment, reducing wait times and improving patient experience
  • 27% reduction in stock-out incidents through real-time alerts and inventory visibility
  • 81% reduction in manual errors, thanks to automation and real-time dashboards
  • Streamlined doctor-pharmacy coordination, leading to fewer clarifications and faster dispensing

Integration Is Key

A mobile-first sales app in healthcare is as strong as the ecosystem it fits into. Mantra Labs ensures seamless integration with:

  • CRM systems for lead and pipeline tracking
  • HRMS for leave, attendance, and performance sync
  • LMS to deliver ongoing training
  • Product Catalogs to support detailing and onboarding

Ready to Empower Your Sales Teams?

From lead capture to conversion, Mantra Labs helps you automate, streamline, and accelerate every step of the sales journey. 

Whether you’re managing field agents, handling complex product configurations, or tracking customer interactions — we bring the tech & domain expertise to cut manual effort and boost productivity.

Let’s simplify your sales workflows. Book a quick call.

Further Reading: How Smarter Sales Apps Are Reinventing the Frontlines of Insurance Distribution

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