While non-life insurance products have witnessed good online sales, life insurance products continue to rely heavily on agents.

Digital claims introduces digital touchpoints and improves customer journey, making the process more time and cost-effective for insurers.

Depersonalization and rising expectations of convenience with mobile apps means customer experience (CX) is the only differentiating factor.

Some of the use cases of Chat GPT in Healthcare: Documentation, Translate real-time conversations, Remote patient monitoring and more.

Patients with chronic diseases can be equipped with wearable biosensors that collect data at regular intervals.

It’s easier to retain existing customer than to acquire a new one. Data-driven personalization may help insurers improve customers' perception

Preventative medicine is all set to make a comeback as hospitals now have the tools required to collect, analyze and deliver solutions that map the trajectories of their patient’s health in a sustainable fashion.

2023 is likely to see the beginning of the final stretch of digital transformation in the insurance industry as many have already caught on to the basics that are required to run a robust digitally-enabled sales and servicing operation.