While non-life insurance products have witnessed good online sales, life insurance products continue to rely heavily on agents.
Digital claims introduces digital touchpoints and improves customer journey, making the process more time and cost-effective for insurers.
Depersonalization and rising expectations of convenience with mobile apps means customer experience (CX) is the only differentiating factor.
Some of the use cases of Chat GPT in Healthcare: Documentation, Translate real-time conversations, Remote patient monitoring and more.
Patients with chronic diseases can be equipped with wearable biosensors that collect data at regular intervals.