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HealthTech 101: How are Healthcare Technologies Reinventing Patient Care

4 minutes, 58 seconds read

Technological advancements and innovations are disrupting the healthcare industry. Smart health monitoring systems, apps, wearables and handheld devices are already in use. The prevailing Covid-19 pandemic has created an urgency to adopt digital. Healthcare technologies will cover many more conditions than before. Dr. John Halamka, President, Mayo Clinic Platform expects more than 60% of healthcare services to go virtual

This revolution in healthcare is not discretionary. This is the need of time. Currently, segregating meaningful data collected through various sources like medical records, wearables, apps, etc. is a challenge. But very soon, HealthTech will evolve across the globe. With Cloud, AI and advanced data analytics, patients and healthcare institutions will be able to access and utilize the right information in a fraction of seconds.

Let’s delve deeper into the new healthcare technologies that will disrupt patient care.

1. Telehealth

Telehealth corresponds to the accessibility of health services and information over the internet and telecommunication. Telehealth care allows remote or long-distance patient care through clinician contact, consultations, reminders, monitoring, and remote admissions. Simply put, telehealth care is the virtualization of most of the physical interactions between doctors and patients. 

Today, HealthTech underpins telehealth, as it enables robotic surgeries through remote access, physical therapy via remote monitoring instruments, home monitoring and live feeds, and video telephony. 

Recent advancements in AI and cloud-based technologies are enhancing remote healthcare experiences for patients. Solutions like chatbots, voice interfaces, and augmented reality are making digital experiences more intuitive for users.

Advancements in TeleHealth

2. Interoperability

To deliver informed and better care, healthcare organizations need to access patient health information over a distributed network. However, due to prevailing privacy regulations and lack of standardization in healthcare institutions, necessary information is still not available when required. That’s why interoperability has become a crucial aspect of HealthTech. 

Interoperability is the ability to exchange, interpret, use, and annotate patients’ health information including medical reports, images (X-rays, CT Scans, Radiographs, etc.) and treatment information through secure communication channels.

Health data standardization is necessary to ensure interoperability. So far, many different standards development organizations (SDOs) create, update, and maintain health data standards. For example, the Interoperability Standards Advisory (ISA) is one of the institutions that define interoperability standards and implementation specifications for the industry to fulfill specific clinical health IT interoperability needs. DICOM (Digital Imaging and Communications in Medicine) is one of the methods of medical image sharing. Using the DICOM system, health management professionals, physicians, and radiologists access medical images in a secure distributed environment.

[Related: Medical Image Management: DICOM Images Sharing Process]

However, to create an ecosystem of connected healthcare services, information needs to be available on the cloud and in a uniform format. There are three levels of interoperability:

  1. Foundational: Here, one system can share information with the other. The receiving system cannot interpret the information but can acknowledge the receipt.
  2. Structural: Here, the receiving system can interpret and use the information but cannot modify it.
  3. Semantic: Here, both the sender and receiver can interpret, use, and annotate the information. Semantic interoperability is the most desirable system in today’s time.

Interoperability across healthcare service providers can also reduce the time and cost of lab tests. For instance, many health checkups are valid for about a year. In case of emergencies, instead of advising patients tests, medical professionals can access previous test information and start procedures — reducing the overall treatment time.

3. Biomedical Computing

Biomedical computing is the application of computer science in medicine. It involves medical data management, medical imaging systems, developing advanced user interfaces for medical professionals, remote monitoring systems, medical diagnosis, scientific visualizations, and other computer-aided medical solutions.

The advanced application of biomedical computing involves using machine learning models for cancer detection and grading, predictive biomarkers and accelerating drug discovery processes. For example, Seg3D, a volume segmentation & processing tool allows segmentation, contouring to plan complex surgeries.

Seg3D - biomedical computing software

4. Health Forecasting

The right information is important for delivering care, products, and services to people in need. Today, many devices generate health data — home assistants, fitness bands, health and sleep trackers, diabetes monitors, and other ailment specific apps. However, predicting a condition and preparing for it requires reliable data and appropriate analytical tools. 

Extreme events test the efficiency of a healthcare system. Not all traditional techniques (e.g. analytics models that rely on historical data) can be applied to forecasting future conditions. The HealthTech systems call for probabilistic health forecasting methods to prepare institutions with information, finance, resources, drugs, equipment, and staff to serve any unforeseen event with the least possible lag.

The Future of Healthcare Technologies

Technologies like Augmented Reality, Virtual Reality, AI, Machine Learning will play a crucial role in transforming patient experience as well as augmenting skills and education of future doctors. For example, Cleveland Clinic at Case Western Reserve University is already using AR to train human anatomy and surgery through 3D human models.

HealthTech in India will soon control patient care over traditional OPD services. Although critical medical surgeries will still require the dexterity of medical professionals, patient support and routine consultations will be accomplished through telehealth services. This will also make health services available in remote areas where setting up and managing a full-fledged hospital facility is not feasible. 

To know about how healthcare industry is bringing hospitals to a customer’s doorstep, watch our webinar on Digital Health Beyond COVID-19.


Mantra Labs has been helping diagnostic and healthcare organizations like Manipal Hospitals, Suraksha Diagnostics in developing holistic patient management systems. We’ve also helped healthcare technology firms like PathomIQ in developing machine learning models for AI-based cancer detection segmentation and classification.

For your specific requirement, please feel free to write to us at hello@mantralabsglobal.com


Common FAQs

What is HealthTech?

HealthTech or Healthcare Technology is the application of knowledge and skills to solve a health problem and improve quality of life. It involves devices, medicines, vaccines, procedures and systems. WHO.

What is Telehealth?

Telehealth is making healthcare services and information available to the public through the internet and telecommunications. It involves online or video consultations, remote monitoring, reminders to take medicine, remote mental health therapy, patient support, SOS alerts and more.

What is interoperability in healthcare?

Interoperability corresponds to healthcare systems working together irrespective of geographical location. For example, medical images sharing via DICOM; guided permission to share patient data across clinics, labs, hospitals, and pharmacies.

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Empowering Frontline Healthcare Sales Teams with Mobile-First Tools

In healthcare, field sales is more than just hitting quotas—it’s about navigating a complex stakeholder ecosystem that spans hospitals, clinics, diagnostics labs, and pharmacies. Reps are expected to juggle compliance, education, and relationship-building—all on the move.

But, traditional systems can’t keep up. 

Only 28% of a rep’s time is spent selling; the rest is lost to administrative tasks, CRM updates, and fragmented workflows.

Salesforce, State of Sales 2024

This is where mobile-first sales apps in healthcare are changing the game—empowering sales teams to work smarter, faster, and more compliantly.

The Real Challenges in Traditional Field Sales

Despite their scale, many healthcare sales teams still rely on outdated tools that drag down performance:

  • Paper-based reporting: Slows down data consolidation and misses real-time insights
  • Siloed CRMs: Fragmented systems lead to broken workflows

According to a study by HubSpot, 32% of reps spend at least an hour per day just entering data into CRMs.

  • Managing Visits: Visits require planning, which may involve a lot of stress since doctors have a busy schedule, making it difficult for sales reps to meet them.
  • Inconsistent feedback loops: Managers struggle to coach and support reps effectively
  • Compliance gaps: Manual processes are audit-heavy and unreliable

These issues don’t just affect productivity—they erode trust, delay decisions, and increase revenue leakage.

What a Mobile-First Sales App in Healthcare Should Deliver

According to Deloitte’s 2025 Global Healthcare Executive Outlook, organizations are prioritizing digital tools to reduce burnout, drive efficiency, and enable real-time collaboration. A mobile-first sales app in healthcare is a critical part of this shift—especially for hybrid field teams dealing with fragmented systems and growing compliance demands.

Core Features of a Mobile-First Sales App in Healthcare

1. Smart Visit Planning & Route Optimization

Field reps can plan high-impact visits, reduce travel time, and log interactions efficiently. Geo-tagged entries ensure field activity transparency.

2. In-App KYC & E-Detailing

According to Viseven, over 60% of HCPs prefer on-demand digital content over live rep interactions, and self-detailing can increase engagement up to 3x compared to traditional methods.
By enabling self-detailing within the mobile app, reps can deliver compliance-approved content, enable interactive, personalized detailing during or after HCP visits, and give HCPs control over when and how they engage.

3. Real-Time Escalation & Commission Tracking

Track escalation tickets and incentive eligibility on the go, reducing back-and-forth and improving rep satisfaction.

4. Centralized Knowledge Hub

Push product updates, training videos, and compliance checklists—directly to reps’ devices. Maintain alignment across distributed teams. 

5. Live Dashboards for Performance Tracking

Sales leaders can view territory-wise performance, rep productivity, and engagement trends instantly, enabling proactive decision-making.

Case in Point: Digitizing Sales for a Leading Pharma Firm

Mantra Labs partnered with a top Indian pharma firm to streamline pharmacy workflows inside their ecosystem. 

The Challenge:

  • Pharmacists were struggling with operational inefficiencies that directly impacted patient care and satisfaction. 
  • Delays in prescription fulfillment were becoming increasingly common due to a lack of real-time inventory visibility and manual processing bottlenecks. 
  • Critical stock-out alerts were either missed or delayed, leading to unavailability of essential medicines when needed. 
  • Additionally, communication gaps between pharmacists and prescribing doctors led to frequent clarifications, rework, and slow turnaround times—affecting both speed and accuracy in dispensing medication. 

These challenges not only disrupted the pharmacy workflow but also created a ripple effect across the wider care delivery ecosystem.

Our Solution:

We designed a custom digital pharmacy module with:

  • Inventory Management: Centralized tracking of sales, purchases, returns, and expiry alerts
  • Revenue Snapshot: Real-time tracking of dues, payments, and cash flow
  • ShortBook Dashboard: Stock views by medicine, distributor, and manufacturer
  • Smart Reporting: Instant downloadable reports for accounts, stock, and sales

Business Impact:

  • 2x faster prescription fulfillment, reducing wait times and improving patient experience
  • 27% reduction in stock-out incidents through real-time alerts and inventory visibility
  • 81% reduction in manual errors, thanks to automation and real-time dashboards
  • Streamlined doctor-pharmacy coordination, leading to fewer clarifications and faster dispensing

Integration Is Key

A mobile-first sales app in healthcare is as strong as the ecosystem it fits into. Mantra Labs ensures seamless integration with:

  • CRM systems for lead and pipeline tracking
  • HRMS for leave, attendance, and performance sync
  • LMS to deliver ongoing training
  • Product Catalogs to support detailing and onboarding

Ready to Empower Your Sales Teams?

From lead capture to conversion, Mantra Labs helps you automate, streamline, and accelerate every step of the sales journey. 

Whether you’re managing field agents, handling complex product configurations, or tracking customer interactions — we bring the tech & domain expertise to cut manual effort and boost productivity.

Let’s simplify your sales workflows. Book a quick call.

Further Reading: How Smarter Sales Apps Are Reinventing the Frontlines of Insurance Distribution

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