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AI Use Cases for Data-driven Reinsurers

Across the Insurance expansile, a special fraction within the industry is notable for its embrace of new technologies ahead of others. For an industry that notoriously keeps a straggling pace behind its banking and financial peers, Reinsurance has conventionally demonstrated a greater proclivity for future-proofing itself. In fact, they were one of the first to adopt cat-modelling techniques in the early ’90s to predict and assess risk.  This makes perfect sense too — ‘Insurance for insurers’ or reinsurance is the business of risk evaluation of the highest grade — which means there are hundreds of billions of dollars more at stake. 

Front-line insurers typically practice transferring some amount of their risk portfolio to reduce the likelihood of paying enormous claims in the event of unforeseen catastrophe losses. For most regions of the World — wind and water damage through thunderstorms, torrential rains, and snowmelt caused the highest losses in 2019.

In the first half of 2019 itself, global economic losses from natural catastrophes and man-made disasters totalled $44 billion, according to Swiss Re Institute’s sigma estimates. $25 billion of that total was covered by reinsurers. Without the aid of reinsurance absorbing most of that risk and spreading it out, insurance companies would have had to fold. This is how reinsurance protects front-line insurers from unforeseen events in the first place.

Yet, protection gaps, especially in emerging economies still trails behind. Only about 42 per cent of the global economic losses were insured as several large-scale disaster events, such as Cyclone Idai in southern Africa and Cyclone Fani in India, occurred in areas with low insurance penetration.

Reinsurance can be an arduous and unpredictable business. To cope with a prolonged soft market, declining market capital and shaky investor confidence — reinsurers have to come up with new models to boost profitability and add value to their clients.

For them, this is where Artificial Intelligence and the sisterhood of data-driven technologies is bringing back their edge.


Source: PwC – AI in Insurance Report

AI Use Cases for Reinsurers 

Advanced Catastrophe Risk Modelling

Catastrophic models built on machine learning models trained on real claims data, and ethno- and techno-graphic parameters can decisively improve the authenticity of risk assessments. The models are useful tools for forecasting losses and can predict accurate exposure for clients facing a wide range of natural and man-made risks.

Mining Data for behavioural risks can also inform reinsurers about adjusting and arranging their reinsurance contracts. For example, Tianjin Port explosions of 2015 resulted in losses largely due to risk accumulation — more specifically accumulation of cargo at the port. Static risks like these can be avoided by using sensors to tag and monitor assets in real-time.

RPA-based outcomes for reducing operational risks

RPA coupled with smart data extraction tools can handle a high volume of repetitive human tasks that requires problem-solving aptitude. This is especially useful when manually dealing with data stored in disparate formats. Large reinsurers can streamline critical operations and free employee capacity. Automation can reduce turn-around-times for price/quote setting in reinsurance contracts. Other extended benefits of process automation include: creating single view documentation and tracking, faster reconciliation and account settlement time, simplifying the bordereau and recovery management process, and the technical accounting of premium and claims.

Take customised reinsurance contracts for instance that are typically put together manually. Although these contracts provide better financial risk control, yet due to manual administration and the complex nature of such contracts — the process is prone to errors. By creating a system that can connect to all data sources via a single repository (data lake), the entire process can be automated and streamlined to reduce human-related errors.

Risk identification & Evaluation of emerging risks

Adapting to the risk landscape and identifying new potential risks is central to the functioning of reinsurance firms. For example, if reinsurance companies are not interested in covering Disaster-related insurance risks, then the insurance companies will no longer offer this product to the customer because they don’t have sufficient protection to sell the product. 

According to a recent research paper, the reinsurance contract is more valuable when the catastrophe is more severe and the reinsurer’s default risk is lower. Predictive modelling with more granular data can help actuaries build products for dynamic business needs, market risks and concentrations. By projecting potential future costs, losses, profits and claims — reinsurers can dynamically adjust their quoted premiums. 

Portfolio Optimization


During each renewal cycle, underwriters and top executives have to figure out: how to improve the performance of their portfolios? To carry this out, they need to quickly assess in near real-time the impact of making changes to these portfolios. Due to the large number of new portfolio combinations that can be created (that run in the hundreds of millions), this task is beyond the reach of pure manual effort. 


To effectively run a model like this, machine learning can shorten the decision making time by sampling selective combinations and by running multi-objective, multi-restraint optimization models as opposed to the less popular linear optimization method.  Portfolio optimization fueled by advanced data-driven models can reveal hidden value to an underwriting team. Such models can also predict with great accuracy how portfolios will perform in the face of micro or macro changes.

Repetitive and iterative sampling of the possible combinations can be carried out to create a narrowed down set of best solutions from an extremely large pool of portfolio options. This is how the most optimal portfolio that maximizes profits and reduces risk liability, is chosen. 

Reinsurance Outlook in India 

The size of the Indian non-life market, which is more reinsurance intensive than life, is around $17.7B, of which nearly $4B is given out as reinsurance premium. Insurance products in India are mainly modeled around earthquakes and terrorism, with very few products covering floods. Mass retail sectors such as auto, health and small/medium property businesses are the least reinsurance dependant. As the industry continues to expand in the subcontinent, an AI-backed data-driven approach will prove to be the decisive leverage for reinsurers in the hunt for new opportunities beyond 2020. 

Also read – Why InsurTech beyond 2020 will be different

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Platform Engineering: Accelerating Development and Deployment

The software development landscape is evolving rapidly, demanding unprecedented levels of speed, quality, and efficiency. To keep pace, organizations are turning to platform engineering. This innovative approach empowers development teams by providing a self-service platform that automates and streamlines infrastructure provisioning, deployment pipelines, and security. By bridging the gap between development and operations, platform engineering fosters standardization, and collaboration, accelerates time-to-market, and ensures the delivery of secure and high-quality software products. Let’s dive into how platform engineering can revolutionize your software delivery lifecycle.

The Rise of Platform Engineering

The rise of DevOps marked a significant shift in software development, bringing together development and operations teams for faster and more reliable deployments. As the complexity of applications and infrastructure grew, DevOps teams often found themselves overwhelmed with managing both code and infrastructure.

Platform engineering offers a solution by creating a dedicated team focused on building and maintaining a self-service platform for application development. By standardizing tools and processes, it reduces cognitive overload, improves efficiency, and accelerates time-to-market.  

Platform engineers are the architects of the developer experience. They curate a set of tools and best practices, such as Kubernetes, Jenkins, Terraform, and cloud platforms, to create a self-service environment. This empowers developers to innovate while ensuring adherence to security and compliance standards.

Role of DevOps and Cloud Engineers

Platform engineering reshapes the traditional development landscape. While platform teams focus on building and managing self-service infrastructure, application teams handle the development of software. To bridge this gap and optimize workflows, DevOps engineers become essential on both sides.

Platform and cloud engineering are distinct but complementary disciplines. Cloud engineers are the architects of cloud infrastructure, managing services, migrations, and cost optimization. On the other hand, platform engineers build upon this foundation, crafting internal developer platforms that abstract away cloud complexity.

Key Features of Platform Engineering:

Let’s dissect the core features that make platform engineering a game-changer for software development:

Abstraction and User-Friendly Platforms: 

An internal developer platform (IDP) is a one-stop shop for developers. This platform provides a user-friendly interface that abstracts away the complexities of the underlying infrastructure. Developers can focus on their core strength – building great applications – instead of wrestling with arcane tools. 

But it gets better. Platform engineering empowers teams through self-service capabilities.This not only reduces dependency on other teams but also accelerates workflows and boosts overall developer productivity.

Collaboration and Standardization

Close collaboration with application teams helps identify bottlenecks and smooth integration and fosters a trust-based environment where communication flows freely.

Standardization takes center stage here. Equipping teams with a consistent set of tools for automation, deployment, and secret management ensures consistency and security. 

Identifying the Current State

Before building a platform, it’s crucial to understand the existing technology landscape used by product teams. This involves performing a thorough audit of the tools currently in use, analyzing how teams leverage them, and identifying gaps where new solutions are needed. This ensures the platform we build addresses real-world needs effectively.

Security

Platform engineering prioritizes security by implementing mechanisms for managing secrets such as encrypted storage solutions. The platform adheres to industry best practices, including regular security audits, continuous vulnerability monitoring, and enforcing strict access controls. This relentless vigilance ensures all tools and processes are secure and compliant.

The Platform Engineer’s Toolkit For Building Better Software Delivery Pipelines

Platform engineering is all about streamlining and automating critical processes to empower your development teams. But how exactly does it achieve this? Let’s explore the essential tools that platform engineers rely on:

Building Automation Powerhouses:

Infrastructure as Code (IaC):

CI/CD Pipelines:

Tools like Jenkins and GitLab CI/CD are essential for automating testing and deployment processes, ensuring applications are built, tested, and delivered with speed and reliability.

Maintaining Observability:

Monitoring and Alerting:

Prometheus and Grafana is a powerful duo that provides comprehensive monitoring capabilities. Prometheus scrapes applications for valuable metrics, while Grafana transforms this data into easy-to-understand visualizations for troubleshooting and performance analysis.

All-in-one Monitoring Solutions:

Tools like New Relic and Datadog offer a broader feature set, including application performance monitoring (APM), log management, and real-time analytics. These platforms help teams to identify and resolve issues before they impact users proactively.

Site Reliability Tools To Ensure High Availability and Scalability:

Container Orchestration:

Kubernetes orchestrates and manages container deployments, guaranteeing high availability and seamless scaling for your applications.

Log Management and Analysis:

The ELK Stack (Elasticsearch, Logstash, Kibana) is the go-to tool for log aggregation and analysis. It provides valuable insights into system behavior and performance, allowing teams to maintain consistent and reliable operations.

Managing Infrastructure

Secret Management:

HashiCorp Vault protects secretes, centralizes, and manages sensitive data like passwords and API keys, ensuring security and compliance within your infrastructure.

Cloud Resource Management:

Tools like AWS CloudFormation and Azure Resource Manager streamline cloud deployments. They automate the creation and management of cloud resources, keeping your infrastructure scalable, secure, and easy to manage. These tools collectively ensure that platform engineering can handle automation scripts, monitor applications, maintain site reliability, and manage infrastructure smoothly.

The Future is AI-Powered:

The platform engineering landscape is constantly evolving, and AI is rapidly transforming how we build and manage software delivery pipelines. The tools like Terraform, Kubecost, Jenkins X, and New Relic AI facilitate AI capabilities like:

  • Enhance security
  • Predict infrastructure requirements
  • Optimize resource security 
  • Predictive maintenance
  • Optimize monitoring process and cost

Conclusion

Platform engineering is becoming the cornerstone of modern software development. Gartner estimates that by 2026, 80% of development companies will have internal platform services and teams to improve development efficiency. This surge underscores the critical role platform engineering plays in accelerating software delivery and gaining a competitive edge.

With a strong foundation in platform engineering, organizations can achieve greater agility, scalability, and efficiency in the ever-changing software landscape. Are you ready to embark on your platform engineering journey?

Building a robust platform requires careful planning, collaboration, and a deep understanding of your team’s needs. At Mantra Labs, we can help you accelerate your software delivery. Connect with us to know more. 

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