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Ionic Platform for Mobile App Development: Features & New Releases

Since its release in 2013, the Ionic platform has gained huge respect in the hybrid and mobile development community.

As of January 2019, Ionic has a git repo of 39.9k stars with an active support community. Its open-source mobile app development framework helps to build top-quality native and progressive applications. 

Before we dig into details, let’s first look at the three main features of the Ionic framework.

  • OSS Framework: Ionic provides open-source, free mobile UI toolkit for building cross-platform apps (iOS, Android, and web) from a single codebase.
  • Mobile DevOps: It addresses the complete lifecycle of mobile DevOps with automated native builds, live-updates, and CI/CD.
  • AngularJS: It uses the AngularJS frontend Javascript framework for building scalable applications.
  • Integrations: Ionic allows integrating community plugins along with premium supported integrations.
  • Compiler: It uses Capacitor, Cordova, and PhoneGap compiler for native mobile applications with CSS, HTML, and Javascript.
  • App Builder: Through Ionic Studio, it provides a visual development environment to build functional apps in minutes.

Packed with lots of useful & out-of-box CSS components, the Ionic platform provides extensive documentation, examples, and starter videos. It helps to simplify the learning curve and get developers up and running quickly.

ionic platform benefits

Advantages of Ionic Platform

Ionic is an open-source SDK for hybrid mobile app development. It wraps the AngularJS framework with HTML5 and CSS and uses Cordova to access native device functions. The biggest advantage of using Ionic is — it allows building hybrid apps with amazing UI, which behave like native apps and rely on a single shared codebase. 

If you’re scared of Javascript, then trust me, with Ionic it’s not as bad as you might think. Look at these advantages of the Ionic platform.

  1. Cross platform: The code you write once runs effectively on web, iOS, and android. 
  2. Open source: It’s free to use with a number of community generated plugins integration.
  3. Development environment: Majority of components are developed in HTML, CSS, and JS, which almost all web developers are familiar with.
  4. Frontend development: AngularJS is embedded in Ionic by default allowing to build scalable applications.
  5. Deeplinking: To load a specific page on the app through a web link.
  6. Live Reload: It helps developers to compile and redeploy apps at every stage of development.

The Ionic platform provides a set of Angular directives (custom HTML elements) for its components. This makes using widgets as easy as writing a line of HTML code. Plus, the developers get access to Angular’s touch recognizers, view animation logic, HTML sanitation, and asynchronous communication.

While the developers can use Ionic straight after cloning or unpacking the library zip, they can also install their Node.js-based CLI through NPM and start quickly with their seed project.

Also read – Trending JavaScript Frameworks in 2020

What’s New in Ionic

Ionic React

On October 14, 2019, Ionic released Ionic React — a native react version of the Ionic framework. Using the standard react-dom library, Ionic has successfully expanded its ecosystem around the web platform.

With developers’ growing intent towards progressive web apps, Ionic’s integration with React provides one of the best PWA solutions to generate highly efficient web components. 

Read the details about the Ionic React announcement here.

Capacitor

Addressing many developers’ concerns about Cordova’s performance, Ionic released Capacitor 1.0 on May 22, 2019. Ionic still supports Cordova. However, new apps will run on this new cross-platform engine — Capacitor, which majorly aims at supporting progressive web apps. 

The capacitor is available as a Javascript API and developers can import it directly to their apps. Also, exposing new native SDKs to Capacitor is extremely easy! Developers will need just a little wrapper code with first-class support for Swift on iOS and Java on Android.

Read more about how the Capacitor is different from Cordova here.

Ionic Studio

Ionic Studio is an IDE (Integrated Development Environment) for an amazing developer experience for building Ionic apps. It offers a robust code editor with TypeScript support, auto compilation, and debugging. 

It brings forth a visual development environment with AWS Amplify for backend integrations. Ionic Studio also eliminates the need for developer docs.

Ionic Framework Use Case

Recently, Mantra Labs has built a mobile application using Ionic for its client — Ezetap. The app generates an invoice for merchants and takes payment against it. It helps the merchants manage their purchase records, accounts, and customer data. The app is currently used by leading businesses like Dominos, Indian Oil, Deccan Herald, Indane, and many more.

Read case study

Ionic Platform Installation Guide

For installation help and smart suggestions from developers, you may refer to the Ionic Documentation.

Please note, the platform is the actual hardware/software on which an application or software is built. Whereas, a framework is a collection of libraries and classes that provide a structure for app development. Ionic is thus, both a platform and a framework for building web and mobile applications.

If you’re planning for mobile app development or have queries related to the Ionic framework, feel free to reach out to us at hello@mantralabsglobal.com. Our developers are here to clear doubts and offer suggestions based on your business and technical needs.

[Related: Learn Ionic Framework From Scratch in Less Than 15 Minutes!]

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How Smarter Sales Apps Are Reinventing the Frontlines of Insurance Distribution

The insurance industry thrives on relationships—but it can only scale through efficiency, precision, and timely distribution. While much of the digital transformation buzz has focused on customer-facing portals, the real transformation is happening in the field, where modern sales apps are quietly driving a smarter, faster, and more empowered agent network.

Let’s explore how mobile-first sales enablement platforms are reshaping insurance sales across prospecting, onboarding, servicing, renewals, and growth.

The Insurance Agent Needs More Than a CRM

Today’s insurance agent is not just a policy seller—they’re also a financial advisor, data gatherer, service representative, and the face of the brand. Yet many still rely on paper forms, disconnected tools, and manual processes.

That’s where intelligent sales apps come in—not just to digitize, but to optimize, personalize, and future-proof the entire agent journey.

Real-World Use Cases: What Smart Sales Apps Are Solving

Across the insurance value chain, sales agent apps have evolved into full-service platforms—streamlining operations, boosting conversions, and empowering agents in the field. These tools aren’t optional anymore, they’re critical to how modern insurers perform. Here’s how leading insurers are empowering their agents through technology:

1. Intelligent Prospecting & Lead Management

Sales apps now empower agents to:

  • Prioritize leads using filters like policy type, value, or geography
  • Schedule follow-ups with integrated agent calendars
  • Utilize locators to look for nearby branch offices or partner physicians
  • Register and service new leads directly from mobile devices

Agents spend significantly less time navigating through disjointed systems or chasing down information. With quick access to prioritized leads, appointment scheduling, and location tools—all in one app—they can focus more on meaningful customer interactions and closing sales, rather than administrative overhead.

2. Seamless Policy Servicing, Renewals & Claims 

Sales apps centralize post-sale activities such as:

  • Tracking policy status, premium due date, and claims progress
  • Sending renewal reminders, greetings, and policy alerts in real-time
  • Accessing digital sales journeys and pre-filled forms.
  • Policy comparison, calculating premiums, and submitting documents digitally
  • Registering and monitoring customer complaints through the app itself

Customers receive a consistent and seamless experience across touchpoints—whether online, in-person, or via mobile. With digital forms, real-time policy updates, and instant access to servicing tools, agents can handle post-sale tasks like renewals and claims faster, without paperwork delays—leading to improved satisfaction and higher retention.

3. Remote Sales using Assisted Tools

Using smart tools, agents can:

  • Securely co-browse documents with customers through proposals
  • Share product visualizations in real time
  • Complete eKYC and onboarding remotely.

Agents can conduct secure, interactive consultations from anywhere—sharing proposals, visual aids, and completing eKYC remotely. This not only expands their reach to customers in digital-first or geographically dispersed markets, but also builds greater trust through real-time engagement, clear communication, and a personalized advisory experience—all without needing a physical presence.

4. Real-Time Training, Performance & Compliance Monitoring

Modern insurance apps provide:

  • On-demand access to training material
  • Commission dashboards and incentive monitoring
  • Performance reporting with actionable insights

Field agents gain access to real-time performance insights, training modules, and incentive tracking—directly within the app. This empowers them to upskill on the go, stay motivated through transparent goal-setting, and make informed decisions that align with overall business KPIs. The result is a more agile, knowledgeable, and performance-driven sales force.

5. End-to-End Sales Execution—Even Offline

Advanced insurance apps support:

  • Full application submission, from prospect to payment
  • Offline functionality in low-connectivity zones
  • Real-time needs analysis, quote generation, and e-signatures
  • Multi-login access with secure OTP-based authentication

Even in low-connectivity or remote Tier 2 and 3 markets, agents can operate at full capacity—thanks to offline capabilities, secure authentication, and end-to-end sales execution tools. This ensures uninterrupted productivity, faster policy issuance, and adherence to compliance standards, regardless of location or network availability.

6. AI-Powered Personalization for Health-Linked Products

Some forward-thinking insurers are combining AI with health platforms to:

  • Import real-time health data from fitness trackers or health apps 
  • Offer hyper-personalized insurance suggestions based on lifestyle
  • Enable field agents to tailor recommendations with more context

By integrating real-time health data from fitness trackers and wellness apps, insurers can offer hyper-personalized, preventive insurance products tailored to individual lifestyles. This empowers agents to move beyond transactional selling—becoming trusted advisors who recommend coverage based on customers’ health habits, life stages, and future needs, ultimately deepening engagement and improving long-term retention.

The Mantra Labs Advantage: Turning Strategy into Scalable Execution

We help insurers go beyond surface-level digitization to build intelligent, mobile-first ecosystems that optimize agent efficiency and customer engagement—backed by real-world impact.

Seamless Sales Enablement for Travel Insurance

We partnered with a leading travel insurance provider to develop a high-performance agent workflow platform featuring:

  • Secure Logins: Instant credential-based access without sign-up friction
  • Real-Time Performance Dashboards: At-a-glance insights into daily/monthly targets, policy issuance, and collections
  • Frictionless Policy Issuance: Complete issuance post-payment and document verification
  • OCR Integration: Auto-filled customer details directly from passport scans, minimizing errors and speeding up onboarding

This mobile-first solution empowered agents to close policies faster with significantly reduced paperwork and data entry time—improving agent productivity by 2x and enabling sales at scale.

Engagement + Analytics Transformation for Health Insurance

For one of India’s leading health insurers, we helped implement a full-funnel engagement and analytics stack:

  • User Journey Intelligence: Replaced legacy systems to track granular app behavior—policy purchases, renewals, claims, discounts, and drop-offs. Enabled real-time behavioral segmentation and personalized push/email notifications.
  • Gamified Wellness with Fitness Tracking: Added gamified fitness engagement, with rewards based on step counts and interactive nutrition quizzes—driving repeat app visits and user loyalty.
  • Attribution Tracking: Trace the exact source of traffic—whether it’s a paid campaign, referral program, or organic source—adding a layer of precision to marketing ROI.
  • Analytics: Integrated analytics to identify user interest segments. This allowed for hyper-targeted email and in-app notifications that aligned perfectly with user intent, driving both relevance and response rates.

Whether you’re digitizing field sales, gamifying customer wellness, or fine-tuning your marketing engine, Mantra Labs brings the technology depth, insurance expertise, and user-first design to turn strategy into scalable execution.

If you’re ready to modernize your agent network – Get in touch with us to explore how we can build intelligent, mobile-first tools tailored to your distribution strategy. Just remember, the best sales apps aren’t just tools, they’re growth engines; and field sales success isn’t about more apps. It’s about the right workflows, in the right hands, at the right time.

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