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5 Key Takeaways for iOS Developers from WWDC20

3 minutes, 21 seconds read

Apple WWDC20 brings together the global Apple developer community of more than 23 million in a phenomenal and virtual way. Kicking off the 31st edition of their flagship WWDC conference as the biggest WWDC to date; Tim Cook, Apple’s CEO said “Today we’re announcing our transition to Apple silicon, making this a historic day for the Mac” 

Last year, at the WWDC event, Apple announced some fine machine learning and artificial intelligence updates and demonstrated how the developers can benefit from the customization. This year, on Day 1 of WWDC 2020, Apple made some landmark announcements unveiling a smorgasbord of updates for the iOS Developers community. 

5 key takeaways from WWDC 2020 for iOS Developers

1. New Depth API in ARKit 4

ARKit 4 introduces new ways to capture information about the real world using a new Depth API. This API is designed to work with the LiDAR sensor in iPad Pro. It enables entirely new types of apps, such as on-site architecture, design, landscaping, and manufacturing. 

2. Simplified Core ML

Machine learning development in Core ML is now easier and more extensive. With the introduction of additional tools for model deployment and encryption, new templates in Create ML, and more APIs for vision and natural language, Core ML is capable of fine-tuning models and making predictions on user’s devices. 

Core Machine learning forms the fundamental building block of any domain-specific framework and functionality. With Create ML and API’s for vision and NLP, one can build models for sound activity and object detection; and transfer learning for text classifications.

With over 100 model layers now supported with Core ML, the ML, it is believed that models can be built that deliver experiences that deeply understand the vision, NLP and speech like never before.

Also read: Speech is the next UX

3. Extended Touch Gesture Control in PencilKit

PencilKit now features Scribble, which makes it easy to create apps with text entry fields that users can write in with Apple Pencil, handwriting for any UITextField. Developers will also have access to stroke data using PencilKit as stroke API gives access to the strokes as the user draws. It seamlessly handles both Apple Pencil input and system touch gestures.

Also read: How does AI recognise your hand gestures and movements?

4. Extensions in SwiftUI

Apple added no breaking changes to SwiftUi but just extensions. Swift Package Manager adds support for resources to easily share Asset Catalog bundles and localizations. 

New open-source packages have been introduced for Numerics, ArgumentParser, and System making Swift a great language for more use cases. SwiftUI now contains app-structure APIs for all Apple platforms, e.g. @main, @SceneBuilder, Settings etc. Now developers can write an entire app in Swift UI using the life cycle API and share it across all Apple platforms. 

5. Wider Scope of Testing in TestFlight 

TestFlight has been helping developers in testing beta versions of their apps. In the WWDC 2020 announcement, it will now support up to 100 team members for fast build distribution. Moreover, iOS Developers can Invite up to 10,000 external testers through email address or by sharing a public link.

Wrapping-up

During the WWDC 2020, many new APIs were announced that can enable iOS Developers to create amazing app-experiences. It also includes the AirPods Motion API that gives developers access to movement data in real-time. Also, Developers can now enable users to upgrade existing third-party app accounts to Sign in with Apple accounts.

Apart from Apple’s updates and releases, it is also creating an additional channel for developers to share feedback on developer’s forums. Developers are encouraged to share their feedback on the forum so that the team at Apple continues to update on the fixes and enhance the App Store experience for the entire developer’s community. 

Check out – 1-on-1 Developer Labs

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How Smarter Sales Apps Are Reinventing the Frontlines of Insurance Distribution

The insurance industry thrives on relationships—but it can only scale through efficiency, precision, and timely distribution. While much of the digital transformation buzz has focused on customer-facing portals, the real transformation is happening in the field, where modern sales apps are quietly driving a smarter, faster, and more empowered agent network.

Let’s explore how mobile-first sales enablement platforms are reshaping insurance sales across prospecting, onboarding, servicing, renewals, and growth.

The Insurance Agent Needs More Than a CRM

Today’s insurance agent is not just a policy seller—they’re also a financial advisor, data gatherer, service representative, and the face of the brand. Yet many still rely on paper forms, disconnected tools, and manual processes.

That’s where intelligent sales apps come in—not just to digitize, but to optimize, personalize, and future-proof the entire agent journey.

Real-World Use Cases: What Smart Sales Apps Are Solving

Across the insurance value chain, sales agent apps have evolved into full-service platforms—streamlining operations, boosting conversions, and empowering agents in the field. These tools aren’t optional anymore, they’re critical to how modern insurers perform. Here’s how leading insurers are empowering their agents through technology:

1. Intelligent Prospecting & Lead Management

Sales apps now empower agents to:

  • Prioritize leads using filters like policy type, value, or geography
  • Schedule follow-ups with integrated agent calendars
  • Utilize locators to look for nearby branch offices or partner physicians
  • Register and service new leads directly from mobile devices

Agents spend significantly less time navigating through disjointed systems or chasing down information. With quick access to prioritized leads, appointment scheduling, and location tools—all in one app—they can focus more on meaningful customer interactions and closing sales, rather than administrative overhead.

2. Seamless Policy Servicing, Renewals & Claims 

Sales apps centralize post-sale activities such as:

  • Tracking policy status, premium due date, and claims progress
  • Sending renewal reminders, greetings, and policy alerts in real-time
  • Accessing digital sales journeys and pre-filled forms.
  • Policy comparison, calculating premiums, and submitting documents digitally
  • Registering and monitoring customer complaints through the app itself

Customers receive a consistent and seamless experience across touchpoints—whether online, in-person, or via mobile. With digital forms, real-time policy updates, and instant access to servicing tools, agents can handle post-sale tasks like renewals and claims faster, without paperwork delays—leading to improved satisfaction and higher retention.

3. Remote Sales using Assisted Tools

Using smart tools, agents can:

  • Securely co-browse documents with customers through proposals
  • Share product visualizations in real time
  • Complete eKYC and onboarding remotely.

Agents can conduct secure, interactive consultations from anywhere—sharing proposals, visual aids, and completing eKYC remotely. This not only expands their reach to customers in digital-first or geographically dispersed markets, but also builds greater trust through real-time engagement, clear communication, and a personalized advisory experience—all without needing a physical presence.

4. Real-Time Training, Performance & Compliance Monitoring

Modern insurance apps provide:

  • On-demand access to training material
  • Commission dashboards and incentive monitoring
  • Performance reporting with actionable insights

Field agents gain access to real-time performance insights, training modules, and incentive tracking—directly within the app. This empowers them to upskill on the go, stay motivated through transparent goal-setting, and make informed decisions that align with overall business KPIs. The result is a more agile, knowledgeable, and performance-driven sales force.

5. End-to-End Sales Execution—Even Offline

Advanced insurance apps support:

  • Full application submission, from prospect to payment
  • Offline functionality in low-connectivity zones
  • Real-time needs analysis, quote generation, and e-signatures
  • Multi-login access with secure OTP-based authentication

Even in low-connectivity or remote Tier 2 and 3 markets, agents can operate at full capacity—thanks to offline capabilities, secure authentication, and end-to-end sales execution tools. This ensures uninterrupted productivity, faster policy issuance, and adherence to compliance standards, regardless of location or network availability.

6. AI-Powered Personalization for Health-Linked Products

Some forward-thinking insurers are combining AI with health platforms to:

  • Import real-time health data from fitness trackers or health apps 
  • Offer hyper-personalized insurance suggestions based on lifestyle
  • Enable field agents to tailor recommendations with more context

By integrating real-time health data from fitness trackers and wellness apps, insurers can offer hyper-personalized, preventive insurance products tailored to individual lifestyles. This empowers agents to move beyond transactional selling—becoming trusted advisors who recommend coverage based on customers’ health habits, life stages, and future needs, ultimately deepening engagement and improving long-term retention.

The Mantra Labs Advantage: Turning Strategy into Scalable Execution

We help insurers go beyond surface-level digitization to build intelligent, mobile-first ecosystems that optimize agent efficiency and customer engagement—backed by real-world impact.

Seamless Sales Enablement for Travel Insurance

We partnered with a leading travel insurance provider to develop a high-performance agent workflow platform featuring:

  • Secure Logins: Instant credential-based access without sign-up friction
  • Real-Time Performance Dashboards: At-a-glance insights into daily/monthly targets, policy issuance, and collections
  • Frictionless Policy Issuance: Complete issuance post-payment and document verification
  • OCR Integration: Auto-filled customer details directly from passport scans, minimizing errors and speeding up onboarding

This mobile-first solution empowered agents to close policies faster with significantly reduced paperwork and data entry time—improving agent productivity by 2x and enabling sales at scale.

Engagement + Analytics Transformation for Health Insurance

For one of India’s leading health insurers, we helped implement a full-funnel engagement and analytics stack:

  • User Journey Intelligence: Replaced legacy systems to track granular app behavior—policy purchases, renewals, claims, discounts, and drop-offs. Enabled real-time behavioral segmentation and personalized push/email notifications.
  • Gamified Wellness with Fitness Tracking: Added gamified fitness engagement, with rewards based on step counts and interactive nutrition quizzes—driving repeat app visits and user loyalty.
  • Attribution Tracking: Trace the exact source of traffic—whether it’s a paid campaign, referral program, or organic source—adding a layer of precision to marketing ROI.
  • Analytics: Integrated analytics to identify user interest segments. This allowed for hyper-targeted email and in-app notifications that aligned perfectly with user intent, driving both relevance and response rates.

Whether you’re digitizing field sales, gamifying customer wellness, or fine-tuning your marketing engine, Mantra Labs brings the technology depth, insurance expertise, and user-first design to turn strategy into scalable execution.

If you’re ready to modernize your agent network – Get in touch with us to explore how we can build intelligent, mobile-first tools tailored to your distribution strategy. Just remember, the best sales apps aren’t just tools, they’re growth engines; and field sales success isn’t about more apps. It’s about the right workflows, in the right hands, at the right time.

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