Change is the need of time and advancement in technology is instrumental to drive innovation. Mediums of interaction with machine changes and calls for developers to be on edge to facilitate digital transformation. By the end of 2020, there’ll be over 6.1 billion smartphone users in the world, which will support almost every cutting-edge technology. In this article, we’ll discuss the growing impact of Artificial Intelligence on mobile apps.

Businesses around the world need a dynamic approach to ensure the best customer experience and AI is helping facilitate this strategy. Whether it is the health or manufacturing industry or logistic processes, Artificial intelligence is making operations and personalization a lot more convenient.

The impact of Artificial Intelligence in mobile apps

Extensive use of AI in mobile applications is becoming a new trend. Artificial intelligence is enabling mobile apps with precise, convertible, accessible, and customized options; thus, enhancing the functionalities and performance.

To avail the maximum benefit of AI in mobile technology, one needs a deeper understanding and right approach to improve mobile app user experience. The following are ways to leverage AI in mobile applications.

1. Accurate results

Artificial intelligence works on large data sets, considering every possibility and mapping. Industries like healthcare, which requires a high degree of precision, can harness AI to deliver accurate results. AI promises greater accuracy in medical diagnosis than traditional manual processes. Thus, while building mobile apps where accuracy is prime, AI can bring many positive solutions.

Also read: The Next Big Thing for Big Tech: AI as a Service

2. Real-time forecasting

The integration of AI in mobile apps can help in real-time predictions. There can be multiple activities in a day, which are difficult to keep track of. By keeping track of the schedule, finding a correlation with external environments like traffic, weather, etc. a lot of time and energy can be preserved.

This attribute can be used in education applications to predict current affairs. Not only this, but AI can also help in correcting and formulating emails.

3. Customer experience

Most of the mobile apps are exclusively targeting customers and are designed according to the respective business modules. But, when it comes to customer behavior, every single individual is different from the other. AI can add the advantage of personalization in customer-facing mobile applications. Moreover, this is achievable at scale; i.e. the technology accommodates itself to individual user preferences.

More: AI in Mobile Development

4. Personalized experiences

Search engines are becoming smarter and they’re incorporating AI and NLP to understand user intent and behavior on their platforms. Similarly, mobile apps can also leverage AI to understand their user and optimize search results based on their objectives. Users need not remember what they searched for a week ago because their app will do it for them.

AI coupled with augmented reality is the next revolution in mobile apps. Users can get visual causes about the objects in a real-life situation. Apparel, cosmetics, and home decor industries are already deploying this technology to enhance customer experiences.

Final Words

The integration of AI in mobile apps is the need of the hour. The system will take time to evolve, but when it will, we’ll be dwelling into a whole new world of digital experiences.

This article is contributed to Mantra Labs by Tayla Scurry.

More blogs related to mobile app development:

Sales Applications Are Disrupting More Than Just Sales

By : Divyanjali Gupta

Published on Jun 17, 2025

Healthcare Insurance Real Estate Retail Sales AGents Sales Applications Sales Apps

Sales success today isn’t about luck or lofty goals—it’s about having the right tools in your team’s hands, wherever they go. Following our earlier in-depth exploration of sales technology, we will now examine how cutting-edge sales apps are becoming the backbone of modern industries, transforming complex workflows into seamless, growth-driving machines.

From retail to healthcare, logistics to real estate, businesses are deploying sales applications to enhance operational transparency, cut redundant tasks, and build intelligent sales ecosystems. These tools are not only digitizing workflows—they’re driving growth, improving engagement, and redefining how field teams operate.

Lead Ecosystems: Unified visibility across channels

One app. Five workflows. Zero friction.

A leading insurance brand relaunched their app—a sleek, powerful sales companion that’s turning everyday agents into top performers.

No more paperwork. More time to sell.

Here’s what changed:

Every visit is tagged, tracked, and followed through. Renewals? Never missed. Leads? Fully visible.
Attendance and reimbursements went on autopilot. No more manual logs. No more chasing approvals.
New business and renewals are tracked in real time, with accurate forecasting that sales leaders can finally trust.
Dashboards are clean, configurable, and useful—insights that move the business, not just report on it.
Seamless Integrations. API connectivity with Darwin Box, IMD Master Data, and SSO authentication for a unified experience.

The result? A field team that moves faster, sells better, and works smarter.

Retail: Taking Orders from the Frontline—Smartly

Field sales agents in retail, especially FMCG, used to rely on gut instinct. Now, with intelligent sales applications:

AI recommends what to upsell or cross-sell based on previous order patterns
Real-time stock availability and credit status are visible in the app
Geo-fencing ensures optimized route planning
Built-in payment collection modules streamline transaction closure

Healthcare: Structuring Sales with Compliance and Precision

Healthcare leaders don’t need more reports—they need better visibility from the field. Whether it’s engaging hospital networks, onboarding clinics, or enabling diagnostics at the last mile, everything needs precision, compliance, and clarity.

Mantra Labs helped a leading healthcare enterprise design a sales app that integrates knowledge, compliance, performance, and recognition, turning frontline agents into informed, aligned, and empowered brand advocates.

Here’s what it delivers:

Role-based onboarding that keeps every level of the field force aligned and accountable
Escalation mechanisms are built into the system, driving transparency across commissions and performance reviews
A centralized Knowledge Hub featuring healthcare news, service updates, and training modules to keep reps well-informed
Recognition modules that celebrate milestones, boost morale, and reinforce a culture of excellence

Now, the field agents aren’t just connected—they’re aligned, upskilled, and accountable.

Real Estate: From Cold Calls to Smart Conversions

For real estate agents, timing and personalization are everything. Sales applications are evolving to include:

Virtual site tour integration for remote buyers
Mortgage and EMI calculators to increase buyer confidence
WhatsApp-based lead capture and nurture sequences
CRM integration for inventory updates and automatic scheduling

Logistics: From Chaos to Control in Field Coordination

Field agents in logistics are switching from clipboards to real-time command centers on mobile. Modern sales applications offer:

Live delivery status and route deviation alerts
Automated dispute reporting and issue resolution tracking
Fleet coordination through integrated GPS modules
Customer feedback capture and SLA dashboards

What’s new & what’s next in Sales Applications?

Here’s what’s pushing the next wave of innovation:

Voice-to-Text Logging: Agents dictate notes while on the move.
AI-Powered Nudges: Apps that suggest next-best actions based on behavior.
Omnichannel Communication: In-app chat, WhatsApp, email—unified.
Role-Based Dashboards: Different data views for admins, managers, and field reps.

What does this mean for Business Leaders?

Sales Applications are not just tactical tools. They’re platforms for transformation. With the right design, integrations, and analytics, they:

Replace guesswork with intelligence
Reduce the cost of delay and manual labor
Improve agent accountability and transparency
Speed up decision-making across hierarchies

The future of field sales lies in intuitive, AI-driven applications that adapt to every industry’s nuances. At Mantra Labs, we work closely with enterprises to custom-build sales applications that align with business objectives and ground-level realities.

Conclusion:

If your agents still rely on Excel trackers and daily call reports, it’s time to reimagine your sales operations. Let us help you bring your field operations into the future—with tools that are fast, field-tested, and built for scale.

Loading More Posts

The growing impact of Artificial Intelligence in mobile apps