Try : Insurtech, Application Development

Edtech(3)

Events(25)

Life@mantra(7)

Logistics(1)

Strategy(2)

Testing(4)

Android(42)

Backend(26)

Dev Ops(2)

Enterprise Solution(12)

Frontend(29)

iOS(36)

Javascript(12)

Augmented Reality(7)

Customer Journey(6)

Design(5)

User Experience(19)

AI in Insurance(17)

Insurtech(46)

Product Innovation(26)

Solutions(5)

Artificial Intelligence(76)

Bitcoin(7)

Blockchain(14)

Cognitive Computing(6)

Computer Vision(5)

Data Science(11)

FinTech(36)

Intelligent Automation(19)

Machine Learning(41)

Natural Language Processing(5)

Top Trending React JS Libraries of 2019

If you’re a Javascript developer looking to experiment with modern frameworks, or maybe you’re a seasoned back-end or systems programmer, or perhaps you’re new to programming in general, but want to learn how to build dynamic web applications. Whether you are a sole developer or a project manager — the foremost thing you want is to keep up with the latest trends around the newest core technologies.

Now, this should not come as a surprise, but a core characteristic of a developer is to keep up with changing technologies. According to a Stack Overflow survey carried out last year — Javascript is still the most preferred among programming, markup and scripting languages for developers.  Javascript (71.5%) followed by HTML (69.4%) and CSS (66.2%) are the top three most used languages. Javascript tools like Node.js, Angular and React are the most popular frameworks and libraries for developers to work with. New developers are also most eager to learn react over any other framework. While Javascript React itself seems pretty straightforward — the tooling and ecosystem, however can become overwhelming.

Facebook’s extensive and open-source library, React, is best used for large web apps development. Detailed below are the latest trending libraries of 2019 so far, related to React JS.

Redux

As the documentation states, Redux is a predictable state container for JavaScript apps. To rephrase that, it’s an application data-flow architecture, rather than a traditional library or a framework like Underscore.js and AngularJS.

Redux is one of the most popular libraries in front-end development these days. However, many people are confused about what it is and what its benefits are. It’s an application data-flow architecture, rather than a traditional library or a framework like Underscore.js and AngularJS.


ANTD

Ant Design, a design language for background applications, is refined by Ant UED Team, which aims to uniform the user interface specs for internal background projects, lower the unnecessary cost of design differences and implementation and liberate the resources of design and front-end development.

Ant Design which is specially created for internal desktop applications is committed to improving the experience of users and product designers. User interface designers and user experience designers, collectively, are considered as product designers, and the boundaries of product managers, interaction designers, visual designers, front-end developers, and development engineers are blurred. Taking advantage of unitary specifications, Ant Design makes design and prototype more simple and accessible for all project members, which comprehensively promotes experience and development efficiency of background applications and products.

Blueprint

Blueprint provides you with reusable UI components for building various apps. Essentially, the toolkit was built for desktop solutions. Later, its great capabilities and flexibility allowed implementing it for the web and mobile solutions as well. However, the contributors say it may not cater to all mobile apps’ needs.

BluePrint is not a React-only library. It also works well with Angular and Vue and can be used with JavaScript and TypeScript languages, and CSS markup language.

https://blueprintjs.com/

Mozaik

Mozaik is a great library for creating lovely dashboards for web applications. It comes with great customization options, as it provides a responsive layout. This means it works great on all platforms, be it on a big screen or on a smartphone.

With Mozaik, there are lots of themes to use with options for the developer to create a personalized theme too. It allows for grid positioning, optimized backend communication and also an option to use more than one dashboard when the need arises.

Elemental UI

Elemental UI is a pretty flexible and efficient UI framework for building web applications with great design.

This framework is very similar to the Material UI framework but is much more lightweight. It is a flexible and beautiful CSS UI framework for ReactJS. It’s designed to be installed from npm and built into your project with Browserify or Webpack.

http://elemental-ui.com/

Gatsby

This is a level up from the traditional libraries as we know them. The Gatsby tool allows generating websites on ReactJS and GraphQL faster than with any other web technology.

Most websites use static generators to take the first step towards a high-quality solution. Gatsby allows extending website functionality, seamless maintenance, and support.

Gatsby websites can easily load data from any resources with special plugins. The Gatsby experts say that it makes a significant contribution to performance improvement. Image optimization, lazy-loading, and styles-lining speed up the website automatically, without manual modifications.

One of the most important Gatsby features is that websites require no server to run on. For example, the website can be hosted on Github or Netlify, for free.

https://www.gatsbyjs.org/

Conclusions

The libraries discussed above are very efficient in carrying out their specific functions. The libraries can be used for:

  • Designing great user interfaces
  • Creating captivating user experiences
  • Testing JavaScript and React code
  • Generating static websites

Each of these libraries described have taken advantage of the features and components of the React JS framework, allowing for an easier experience during development. Check GitHub, for a complete and extensive list of React JS components and Libraries. 


Cancel

Knowledge thats worth delivered in your inbox

Chatbots are the assistants of the future and they are taking the Internet by storm. Ever since their first appearance in 1994, the goal was to create an AI that could conduct a real dialogue with their interlocutors. The purpose is to free up customer service agents’ time so they could focus on more delicate tasks- which require a more human approach.

If you are thinking about including a chatbot on your website, here are the things you need to keep in mind to boost customer engagement and deliver high-quality services.

Define your audience

First things first- think about who will be interacting with the chatbot? Who are your customers? How do they talk? How can you address them in a way they’ll enjoy? How can you help them?

For instance, if your company sells clothes that are mostly designed for young adults, using a less formal tone will be much more appealing to them.

Lisa Wright, a customer service specialist at Trust My Paper advice: “Customer service calls are usually recorded, so listening to a few of them can be a good place to start designing your chatbot’s lines of dialogue.”

Give your bot some character

People don’t like to talk to plain, simple robots. Therefore, giving your chatbot some personality is a must. Some brands prefer naming their chatbots and even design an animated character for them. This makes the interaction more real.

For example, The SmarterChild chatbot- designed back in 2000, was able to speak to around 2,50,000 humans every day with funny, sad, and sarcastic emotions.

However, the chatbot’s character needs to match your brand identity and at the same time- appeal to customers. Think about – how would the bot speak, if they were real? Are there some phrases or words they would never use? Do they tell jokes? All these need to be well-thought through, before going into the chatbot writing and design phase.

According to a report published by Ubisend in 2017, 69% of customers use the chatbot to get an instant answer. Only 15% of them would interact for fun. Thus, don’t sacrifice the performance for personality. 

Also read – 5 Key Success Metrics for Chatbots

Revise your goals before chatbot writing

Alexa- Amazon bot has 30+ skills which include scheduling an appointment, booking a cab, reading news, playing music, controlling a smartphone, and more. However, every business bot doesn’t need to be a pro in every assisting job.

Before entering the writing phase, think over once again – WHY you need a chatbot? Will it help customer service only? Or will it also help in website navigation, purchase, return, refund, etc.?

Usually, customers want one of the three things when they visit your site: an answer to something they’re looking for, make a purchase, or a solution to their problem. You can custom build your chatbot to tackle either one or all of these three situations. Many brands use chatbots to create tailored products for their clients.  

Cover all possible scenarios

When you start writing the dialogue, consider the fact that a conversation can go in many directions. To ensure that all the situations are covered- start with a flowchart of all possible questions and the answers you chatbot can give.

To further simplify your chatbot writing, take care of one scenario at a time and focus on keeping the conversation short and simple. If the customer is too specific or is not satisfied with the bot’s response, do not hesitate to redirect them to your customer service representatives.

For instance, Xiaocle is one of the most successful interactive chatbots launched by Microsoft in July 2014. Within three months of its launch, Xiaocle accomplished over 0.5 billion conversations. In fact, speakers couldn’t understand that they’re talking to a bot for 10 minutes.

Also read – Why should businesses consider chatbots?

This article is contributed to Mantra Labs by Dorian Martin. Dorian is an established blogger and content writer for business, career, education, marketing, academics, and more.

Cancel

Knowledge thats worth delivered in your inbox

The antiquated commodity of Financial ‘Coverage & Protection’ is getting a new make-over.  Conventional epigrams like ‘Insurance is sold and not bought’ are becoming passé. Customers are now more open than ever before to buying insurance as opposed to being sold by an agent.  The industry itself is witnessing an accelerated digitalization momentum on the backs of 4G, Augmented Reality, and Artificial Intelligence-based technologies like Machine Learning & NLP.

As new technologies and consumer habits keep evolving, so are insurance business models. The reality for many insurance carriers is that they still don’t understand their customers with great accuracy and detail, which is where intermediaries like agents and distributors still hold incredible market power.

On the other hand, distribution channels are turning hybrid, which is forcing carriers to be proficient in their entire channel mix. Customer expectations for 2020 will begin to reflect more simplicity and transparency in their mobility & speed of service delivery.

A recently published Gartner Hype Cycle highlights 29 new and emerging technologies that are bound for greater business impact, that will ultimately dissolve into the fabric of Insurance.

For 2020 and beyond, newer technologies are emerging along with older but more progressively maturing ones creating a wider stream of opportunities for businesses.

Gartner-Hype-Cycle

Irrespective of the technology application adopted by insurers — real, actionable insights is the name of the game. Without it, there can be no long term gains. Forrester research explains “Those that are truly insights-driven businesses will steal $1.2 trillion per annum from their less-informed peers by 2020”.

Based on the major trends identified in the Hype Cycle, 5 of the most near-term disruptive technologies and their use cases, are profiled below.

  1. Emotion AI
    Emotion Artificial Intelligence (AI) is purported to detect insurance fraud based on the audio analysis of the caller. This means that an AI system can decisively measure, understand, simulate and react to human emotions in a natural way.

    F0r Insurers, sentiment and tone analysis captured from chatbots fitted with emotional intelligence can reveal deeper insights into the buying propensity of an individual while also understanding the reasons influencing that decision.

Emotion-Intelligence-Market



Autonomous cars can also sensors, cameras or mics that relay information over the cloud that can be translated into insights concerning the emotional state of the driver, the driving experience of the other passengers, and even the safety level within the vehicle.

Gartner estimates that at least 10% of personal devices will have emotion AI capabilities, either on-device or via the cloud by 2022. Devices with emotion AI capacity is currently around 1%.

  1. Augmented Intelligence
    Augmented Intelligence is all about process intelligence. Widely touted as the ‘future of decision-making’, this technology involves a blend of data, analytics and AI working in parallel with human judgement. If Scripting is rules based automation, then ‘Augmenting’ is engagement and decision oriented.

    This manifests today for most insurance carriers as an automated back-office task, but over the next few years, this technology will be found in almost all internal and customer facing operations. Insurers can potentially offer personalised services based on the client’s individual capacity and exposure to risk — creating opportunities for cross/up-selling.
Gartner-Data-Analytics-Trends-Forecast-2019


Source: Gartner Data Analytics Trends for 2019


For instance, Online Identity Verification is an example of a real-time application that not only enhances human’s decision making ability, but also requires human intervention in only highly critical cases. The Global value from Augmented AI Tools will touch $4 Trillion by 2022.

  1. AR Cloud
    The AR Cloud is simply put a real-time 3D map of an environment, overlayed onto the real World. Through this, experiences and information can be shared without being tied down to a specific location. Placing virtual content using real world coordinates with associated meta-data can be instantly shared and accessed from any device.

    For insurers, there is a wide range of opportunities to entice shopping customers on an AR-Cloud based platform by presenting personalized insurance products relevant to the items they are considering buying.

    The AR ecosystem will be a great way to explain insurance plans to customers, provide training and guidance for employees, assist in real-time damage estimation, improve the quality of ‘moment-of-truth’ engagements. This affords modern insurance products to co-exist seamlessly along the buying journey.

  2. Personification
    Personification is a technology that is wholly dependent on speech and interaction. Through this, people can anthropomorphize themselves and create avatars that can form complex relationships. The Virtual Reality-based concept will be the next way of communicating and forming new interactions.

    VR Applications such as  accident recreation, customer education and live risk assessment, can help insurers lower costs for its customers and personalise the experience.

    Brands have already begun working their way into this space, because as they see it — if younger generations are going to invariably use this technology for longer portions of their day for work, productivity, research, entertainment, even role-playing games, they will shop and buy this way too.

  3. Flying Autonomous Vehicles and Light Cargo Drones
    Although this technology is only a decade away from being commercially realized, the non-flying form is about to make its greatest impact since its original conception. Regulations are the biggest obstacle to the technology taking off, while its functionality continues to improve.

    The Transportation & Logistics ecosystem is on the brink of a complete shift, which will create a demand for a wide array of insurance related products and services that covers autonomous vehicles and cargo delivery using light drones.

While automation continues to bridge the gaps, InsurTechs and Insurance Carriers will need to embrace ahead of the curve and adopt newer strategies to drive sustainable growth.

Mantra Labs is an InsurTech100 company solving complex front & back-office processes for the Digital Insurer. To know more about our products & solutions, drop us a line at hello@mantralabsglobal.com

Cancel

Knowledge thats worth delivered in your inbox

Loading More Posts ...
Go Top

May i help you?

Our Website is
Best Experienced on
Chrome & Safari

safari icon