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Modern Medical Enterprises Absolutely Need Test Automation. Here’s Why.

3 minutes, 38 seconds read

The healthcare industry is getting a comprehensive digital facelift. Digital Health Systems (DHS) that use new digital technologies like artificial intelligence & robotics are delivering smarter healthcare services and better health outcomes to the masses. Health organizations are increasingly relying on them to improve care coordination, chronic disease management and the overall patient experience. These health systems are also alleviating repetitive administrative tasks from the roles of healthcare professionals, allowing them more time to practice actual healthcare.

The Modern Medical Enterprise draws on digital-enabled technologies such as telemedicine, AR/VR and remote-monitoring wearables to diagnose diseases and promote self-care. These applications rely on high-volume processing of patient data on a frequent basis.  Healthcare organizations also need to share/receive this information securely over a distributed network. However, sharing patient information remains a challenge, while the inability to access these records in a time-sensitive manner can affect the time-to-treatment for patients.

Deploying digital health systems that are both compliant to regulatory standards and functionally stable for a large number of concurrent users requires significant manned effort. Moreover, QA teams comprised of manual testers may end up working on repetitive manual test case scenarios that can lead to challenges in scaling or rolling out new features. 

How can the modern healthcare enterprise keep pace with issues posed by the safe deployment of their digital health systems? Automated Testing is a hallmark process of any digital transformation project. It gives enterprises the ability to shorten their release cycles and meet their business needs without affecting productivity or operations across the healthcare value chain. Test Automation also allows medical enterprises to run repeatable and extensible test cases against real-world scenarios.

Test Automation Use Case

The growth of DevOps and the rise of mobile-first applications are responsible for driving the growth of the test automation market globally. Today, enterprises are able to go faster-to-market owing to the technological advancements in quality assurance & testing.

For instance, in the case of a large US-based teleradiology firm that offers enterprise Imaging Solutions for improving patient care — a stable and reliable system mandated custom-built test automation frameworks. The medical technology company provides fast & secure access to diagnostic quality images using any web enabled device. To achieve this, they have built a cloud-based image sharing platform that allows digital image streaming, diagnostic & clinical viewing, and archiving for healthcare organizations.

Medical Image sharing among healthcare organizations is altogether brimming with security risks, and requires a complex network of systems to facilitate its smooth functioning. 

medical imaging system architecture
Medical Image Sharing Process among Healthcare Organizations

Also read – How are Medical Images shared among Healthcare Enterprises? 

In order to fulfil their business objectives, Mantra Labs identified key challenges for their testing requirements, namely —

1. Scalability
The platform must be able to support a high number of concurrent users.

2. Fail-over Control

The platform should behave functionally correct under very high loads with stable fail-over capability.


3. Efficiency & Reliability
The platform must scale rapidly when supporting a large user base & multiple formats with minimal page navigation response time.

Several testing components were deployed along with test automation techniques to address the full range of QA issues, including: functional testing, integration testing, GUI testing, and regression testing. 

Mantra Labs created a federated architecture to ensure near-perfect scaling, and true load & data isolation between different tenant organizations. The federated architecture consists of a number of deployments and a central set of components that stores global information like lists of organizations & users, and provides a centralized messaging service. 

test automation process flow diagram for modern medical enterprises
Mantra Labs Test Automation Process

Test Automation Improves Accuracy & Test Coverage

The entire cycle of bug detection in the UI, API and Server Loads involves several weeks of regression manual efforts. By automating tests, techniques like Stochastic Tests can be applied to detect bugs and reduce the overall cycle time.

Through Mantra Labs deep medical domain expertise, in-depth testing practices, intuitive suggestions for platform scaling and successful test automation efforts — significant business objectives were realised over the course for the client. Mantra was able to achieve over 60% reduction in cycle time, and about 65 per cent improvement in bug detection capability before the release cycle.

Nearly 35% of Executive Management objectives revolve around implementing quality checks early in the product life cycle, which can be achieved through test automation. For further queries and details about automated testing, please feel free to reach us at hello@mantralabsglobal.com

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Sales Applications Are Disrupting More Than Just Sales

Sales success today isn’t about luck or lofty goals—it’s about having the right tools in your team’s hands, wherever they go. Following our earlier in-depth exploration of sales technology, we will now examine how cutting-edge sales apps are becoming the backbone of modern industries, transforming complex workflows into seamless, growth-driving machines.

From retail to healthcare, logistics to real estate, businesses are deploying sales applications to enhance operational transparency, cut redundant tasks, and build intelligent sales ecosystems. These tools are not only digitizing workflows—they’re driving growth, improving engagement, and redefining how field teams operate.

Lead Ecosystems: Unified visibility across channels

One app. Five workflows. Zero friction.

A leading insurance brand relaunched their app—a sleek, powerful sales companion that’s turning everyday agents into top performers.

No more paperwork. More time to sell.

Here’s what changed:

  • Every visit is tagged, tracked, and followed through. Renewals? Never missed. Leads? Fully visible.
  • Attendance and reimbursements went on autopilot. No more manual logs. No more chasing approvals.
  • New business and renewals are tracked in real time, with accurate forecasting that sales leaders can finally trust.
  • Dashboards are clean, configurable, and useful—insights that move the business, not just report on it.
  • Seamless Integrations. API connectivity with Darwin Box, IMD Master Data, and SSO authentication for a unified experience.

The result? A field team that moves faster, sells better, and works smarter.

Retail: Taking Orders from the Frontline—Smartly

Field sales agents in retail, especially FMCG, used to rely on gut instinct. Now, with intelligent sales applications:

  • AI recommends what to upsell or cross-sell based on previous order patterns
  • Real-time stock availability and credit status are visible in the app
  • Geo-fencing ensures optimized route planning
  • Built-in payment collection modules streamline transaction closure

Healthcare: Structuring Sales with Compliance and Precision

Healthcare leaders don’t need more reports—they need better visibility from the field.  Whether it’s engaging hospital networks, onboarding clinics, or enabling diagnostics at the last mile, everything needs precision, compliance, and clarity. 

Mantra Labs helped a leading healthcare enterprise design a sales app that integrates knowledge, compliance, performance, and recognition, turning frontline agents into informed, aligned, and empowered brand advocates. 

Here’s what it delivers:

  • Role-based onboarding that keeps every level of the field force aligned and accountable
  • Escalation mechanisms are built into the system, driving transparency across commissions and performance reviews
  • A centralized Knowledge Hub featuring healthcare news, service updates, and training modules to keep reps well-informed
  • Recognition modules that celebrate milestones, boost morale, and reinforce a culture of excellence

Now, the field agents aren’t just connected—they’re aligned, upskilled, and accountable.

Real Estate: From Cold Calls to Smart Conversions

For real estate agents, timing and personalization are everything. Sales applications are evolving to include:

  • Virtual site tour integration for remote buyers
  • Mortgage and EMI calculators to increase buyer confidence
  • WhatsApp-based lead capture and nurture sequences
  • CRM integration for inventory updates and automatic scheduling

Logistics: From Chaos to Control in Field Coordination

Field agents in logistics are switching from clipboards to real-time command centers on mobile. Modern sales applications offer:

  • Live delivery status and route deviation alerts
  • Automated dispute reporting and issue resolution tracking
  • Fleet coordination through integrated GPS modules
  • Customer feedback capture and SLA dashboards

What’s new & what’s next in Sales Applications?

Here’s what’s pushing the next wave of innovation:

  • Voice-to-Text Logging: Agents dictate notes while on the move.
  • AI-Powered Nudges: Apps that suggest next-best actions based on behavior.
  • Omnichannel Communication: In-app chat, WhatsApp, email—unified.
  • Role-Based Dashboards: Different data views for admins, managers, and field reps.

What does this mean for Business Leaders?

Sales Applications are not just tactical tools. They’re platforms for transformation. With the right design, integrations, and analytics, they:

  • Replace guesswork with intelligence
  • Reduce the cost of delay and manual labor
  • Improve agent accountability and transparency
  • Speed up decision-making across hierarchies

The future of field sales lies in intuitive, AI-driven applications that adapt to every industry’s nuances. At Mantra Labs, we work closely with enterprises to custom-build sales applications that align with business objectives and ground-level realities.

Conclusion: 

If your agents still rely on Excel trackers and daily call reports, it’s time to reimagine your sales operations. Let us help you bring your field operations into the future—with tools that are fast, field-tested, and built for scale.

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